Airtel Complaints & Reviews

Dear Sir, Madam

I had purchase a sim card which is launch by Airtel company as a Goverment schem, that those who are Goverment servent they only get this card and in this the schems was Airtel to Airtel 10. paise, Airtel to Others 30. paise, but after few year(1 1/2 ) years, they change the plan becoz of some reason. But there are customer who are using this card there call rate is same as it was and my call rate has change .
When i call at customer care they said not only your call rate change all customer those who are using this card it will change it is in process, but there are my friends using this plan before me and now also they are using no changes has done in there call rates 2 years pass. But till date they have not taken any step to give Equal call rate to every customer. Even though i am using this card, call rates is airtel to airtel 25 paise, airtel to other 50 paise . But i want to know why they have not change this plan for all customer who are using this goverment plan why only few customer of this plan has to pay this much.
I want compensation for this .
My no. [protected].

hi i am customer in airtel more than two year.first airtel sevice provider is very nice after that they frequently change the plan such as in begining add-on card call rate is 10 paise after 6 months 20 paise now call rate is 30 paise. but other service provider continue the same 10 paise(vodafone).airtel is very large telecom service provider in india and abroad also, so airtel should consider in this case.then booster back also airtel changed, now they gave up the 65 and 69 booster back...what is happening i cant understand first they(airtel) give all the good planes after some more days they gave up the schemes...in this situation going contiously definatly airtel loss hudge amount of customer its true so airtel take necessary step...

i am Ved Kumar.i want my incoming and outgoing details of the airtel prepaid number [protected]. plz send me the details.

Dear Sir,
Although, I do not know if my grievance will be sorted out, please note down my complaint:-

I got my prepaid mobile phone no. [protected] charged with Rs.100/- on the 17th of September 2008 at 07:58 PM with a transID 27979662.

After recharging I received a conformation from eRecharge but, my phone has not been credited with Rs.87/-.

I have been desperately trying to get in touch with Customer care department, but am feeling harassed, since I am not being able to connect through to a pre-paid customer care executive.

Kindly give me a call on [protected] or[protected] or[protected] to give a solution to my roblem

I am Rajesh Vaidya holding Airtel prepaid connection number [protected]. My problem is stated below:

- I activated GPRS service on 30th Aug, 2008
- I deactivate GPRS service on 31st Aug, 2008 after 24 hrs of the time of activation
- The amount of RS 29.98 should have been deducted.
- Instead 89.94 was deducted. So I should get a refund of 59.96 Rs.
- Moreover on 14th Sep, 2008 again 29.98 Rs were deducted against VAS download. Please note that there was no such download done from the number nor any activation request for sent for any type of service.
- On 15th Sep, 2008 also there was a deduction of 14.99 Rs against VAS download for no reason.
- I had called numerous times to Airtel Customer care and did not got proper response. Some said that the refund will happen in 2 hours while some did not respond to my query.
- I am mentally harassed a lot and placing a humble request to refund the amount of Rs 104.93 as soon as possible.
- The customer care professional informs me that the GPRS service has not been deactivate since 20 Aug, 2008. Then my question is why the 14.99 Rs did not got deducted on every day after that?

In total I want Rs 104.93 refund in my prepaid no [protected]
Looking for a positive reply.

I was working in Freescale Semiconductor India Pvt Ltd. in Noida around one year before. I had taken airtel mobile connection with number [protected]. I payed the remaining mobile bill at the time of leaving Noida and came to Hyderabad. I had requested to cancel my mobile bill at Hyderabad Airtel office. But even after that, some gundas from Delhi keep calling me and threatening me that, they have filed case against me in Delhi court and I have to pay 9000/- as a penulty. I am very sick of all these things. Please take appropriate action against it.

Dear Sir,

I have an Airtel no. [protected], I cleared my all dues at 9 September 2008 and asking at Airtel Showroom to convert my Number from Post Paid to Pre-Paid, I submitted my all documents to them and sign the form, They told me that with in 72 hours your number will be converted into pre-paid. After 2 days ago i call in Airtel Customer Care and told them my problem, They also give me 72 hours extra time to convert the number from Post Paid to Pre-paid, after 144 hours my number has not been converted into pre-paid, when i call in customer care postpaid they told me to call in customer care pre-paid, till now this is happening, they could not resolve that, today is 18 September 2008 till now my Mobile No. is not activated.

Airtel customer service does not register complain, there is no email adress to book compalain, no n of their office give adress to register a cmplain, ther customer service on [protected] is so bad that you keep trying for hours you will always receive the voice that it is busy try some time later or their executive will disconnect after waing you to listen their music or tring sound.

copy of compaint of their higly illegal activity is pasted below, which on the advice of some body has been registered to their so called gurgaon / okhala office address given by some person and I am in search of correct address & email to lodge my compain.

"
From: A.C. Verma,
B-203, Indian Oil Apartment,
Plot C-58/23, sector-62,
Noida-201306 Dated : 17.09.2008






The Bharti Airtel Ltd
D-184, Okhala Industrial area-I,
New Delhi-11020


Sub:1) Illegal disconnection of my prepaid Cell no. [protected]
2) Fraudulent issue of duplicate sim card against above number

Ref: Reference no.[protected] of talk on customer care no [protected] with
Sri Alok

Dear Sir
I used my above prepaid mobile till evening of 14.09.2008 and it was having a balance of Rs 200/ approx. On 16.09.2008 I found it disconnected from service.
When I came from office at 7.00 PM I kept on calling your customer care which I could contact only at 12.15 PM midnight of 16/17.09.2008. vide talk reference number given above.
I learnt from your executive that a duplicate sim card has been issued against above number, he was not able to extend any help beyond that information nor was ready to give me any number or address to enable me to lodge a proper compain. He did not lodge a compain and simply gave me a reference no of call. Tele recorded voice on your customer care no [protected] everytime says that our call is being recorded, if it is true please check back how many times I made a call during above period? And your customer care executive never bothered to call back and check the grivances.
Kindly be informed that original sim card is available with me. I have not applied for any duplicate sim card. Please restore my connection on my original sim card. Please also enquire how duplicate sim card has been issued against my above Cell no without proper verification as it may be misused by some miscreants

My alternate mobile no. is [protected] and my e –mail is [protected]@yahoo.com. Please acknowledge receipt of this letter and advise me on the action taken at your end.

Thanking you


A.C.Verma "

Sir
My mobile number is [protected]. Please stop with immediate effect the miss call service (MCA) on my mobile connection and inform.

Naveen

1)I have changed my house to new address as follows. please correct the address

Ruhi Bobby Sujan, D-504, Indra Prastha Towers, Drive-in Road, Thaltej, Ahmedabad-380054
e-mail id : [protected]@rediffmail.com, [protected].
2) Please arrange to send my bills to e-mail id given above.
3)Please send alert about payment due on my mobile [protected].
4) please convert my current combo-plan 999 to combo plan 799.

Please do the needful at the earliest and confirm on my e-mail address given above

sir
my phone no. [protected] which is a prepaid number is by mistake is blocked

plz tell me the puk code to open

i possed a prepaid connection of airtel no:[protected]. on 8th august a message received from airtel that your subscription to christian alerts has been activated thank you. from airtellive on 14:55 and immidiately second message received that thanks for using (alert.alert) subscription service on airtel ussd you have been chargesd Rs 7 from 64611007 on 14:56, immidiately we talk to customer care about charging Rs 7 and why & how you can start this facility without my prior permition. customer executive ansered that we will forward complaint and do needful. even after that we got sms form airtellive for renewal & immidiately sms for charges.again we spoke to customer care executive and as per his suggesstion we sms to 52206 by writing UNS. again today we received the sms about renewal. we spoke to customer executive three time but every time they disconnect. now i request you that show me the way to stop this service and let me free from this harrasement

thanking you

jitendra patel

sir,

i am having a an airtel postpaid connection @499 plan. and i activated a buddy number for 99/month i.e i will b charged 5 paise for a call for local airtel number. but for last two months (July and august). this firm has charged 50 paise per a cal. and it is around 3500 Rs..so i approached them with this details and i dint get any proper response from them. so i am finding for a proper and reasonable justice.

Thanking you
Chandrasekhar

from past six months i am unable to use the datacard since we cannot access the network. and there is huge bill still been sent on the same card where i cannot get my laptop connected.please refund the amount and cancel the connection

Hello,
Me, Pooja Gupta with connection No. "[protected]". It has been observed that messages are not delivered to other numbers from last week. In sent items it shows that message has been delivered, but actuaaly it doesn't reach to destination No. Even the balance get deducted. The reason is not understandable.

It is therefore requested that the problem may please be looked upon and short out the same immediately.

An early action is solicited.

Thanks & Regards,
Pooja

During 2005, I have taken Lifetime prepaid card ([protected]) at the cost of Rs.1100/-, again paid 250 Rs. on 6/10/2007 towards get 1Rs/min for all local call. After the month all Lifetime prepaid customer get above facility without paying aforesaid cost. Ok, it is marketing. However, even though I paid that much. They are deducting tax of 22% while currency recharge. This tax rate (12%) varies with other Lifetime prepaid customer ([protected], [protected] [protected]). It shows their negligence towards old Lifetime prepaid customer.

i facing too much problem in airtel network in my town since last 1month... i complained but i can't got any solution.. i am retailer near my place ...my all airtel customer complained me or airtel too... i sold morethan 100 lifetime airtel prepaid card ... how can i mange...? ... i facing calldrop on airtel from last two days... i facing cross call in airtel ... within 10second my call is dropped and got massege "erorr in connection "... and my money count as 1 call it means 1minute... last two day i facing this problem morethan 40 times ... i want refund my money ...and aslo solution for this problem ...

i m holding a postpaid connection bearing no. [protected], [protected] & [protected] for which since i was not satisfied i had paid the outstanding due for the above no.s and returned the sim requesting cancellation. the airtel person reported that these connections were cancelled.
but for the past 2 months, but inspite of my repeated complints to the concerned departments, i am receiving bills for those 3 connections.
since i ve not used the connections which is very well reflected in your bills, i would like you to reverse those dues n cancel the connection

airtel has charged Rs. 30/- for Hellow Tunes without I have subscribed the same services, on my mobile number [protected] on[protected] at evening
s.k.maken
advocate