[Resolved]  Airtel / Postpaid — one year(999) exeicuitive plan not activate still 4 months

DEAR SIR,
I AM EXISTING CUSTOMER FOR AIRTEL NETWORK.MY MOBILE NO IS [protected].LAST 4 MONTHS BACK MY NO IS 6 MONTHS ADVANCE RENTAL(499 PLAN).MAY MONTH MY PLAN LAPSED SO I RENUAL MY PLAN .I AM GOING TO YOUR SHOW ROOM NAMED BK CELL COMMUNICATION IN SALEM ASK TO RENUAL MY ACCOUNT FOR 499 PLAN, YOUR PEOPLES CONVINCE TO 999 PLAN WITH CUG.I DECIDED TO PAY THE AMOUNT FOR 999 RS RECIPT NO 349793 DT 21/05/2008.WHAT HE SAY YOUR PLAN WILL ACTIVATE IN NEXT BILL.BUT STILL DATE MY PLAN NOT CHANGED.I ASK YOUR CALL CENTRE THEY GIVE ONE COMPLAINT NO[protected] THERE IS NO RESPONSE, SAME IN YOUR EXCLUSIVE SHOW ROOM BK.12/09/2008 IAM GO TO YOUR SHOW ROOM WHAT YOUR PEOPLES SAY THERE IS NO 999 PLAN HOW YOU PAY THE MONEY, THEY CHHETING ME AND THEY TOLD YOUR MONEY IS UPDATED FOR THE PLAN BUT NOT ACTIVATED.NO ONE HAVE NOT GIVE CLEAR STATEMENT.YOUR SHOW ROOM PEOPLES DID NOT KNOW MY PLAN AND CALL CENTRE PEOPLES ALSO.I REQUEST YOU TO CHANGE MY PLAN FOR 999 1 YEAR PLAN AND REFUND MY MONEY FOR JUNE, JULY, AUGUST AND WAVER THE SEPTEMBER MONTH BILLS.I PAY THE MONEY CONTINUESLY WHAT IS USE I PAY THE 1 YEAR RENTAL.THERE IS NO RESPONSE FROM YOUR SHOW ROOM PEOPLES ( BK CELL COMMUNICATION ).FINALLY I DECIDED TO INFORM THIS MATTER TO YOUR REFERENCE, PLASE WARN YOUR SHOW ROOM PEOPLES (BK CELL COMMUNICATION) DID NOT GIVE WRONG COMMITMENTS, AND KINDLY DO THE NEED FULL AS SOON AS POSSIBLE, I AM WAITING FOR YOUR REPLY MY CONDUCT NO [protected] PLEASE CONDUCT THIS NUMBER.

THANKING YOU,
WITH REGARDS,
RAJ KUMAR.N
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Aug 14, 2020
Complaint marked as Resolved 
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