Airtel / Postpaid
4.2
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COMPLAINTS

Airtel / Postpaid Complaints & Reviews

L
Laxman mahato
from Hāora, West Bengal
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Register failed

Address:Jaratanr

Please airtel sim card registar failed...
+1 photos
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D
Das Associates
from Bengaluru, Karnataka
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one time charges with mobile bill

I m the the user of airtel postpaid sim. Every month i m paying my bill without default, last month also i have paid my bill through online, within rs.800 i was receiving my bill, but this time i got bill including one time charges, my bill amount is rs.560 but one time charges is rs.3245. I dint understand why i got such bill. Please take my complaints i m not going to pay one time charges, i m not able to pay this, please do the needful....
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V
Vikram Rana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing

Address:Delhi

Hi,

I deactivated my Airtel mobile number [protected] on 23rd June, 2013 complaint number 51252394 however still getting billed for the same.

I called customer care 121, 198 and nodal number however no one helped me, so poor customer service.

Kindly look in this as I am getting billed for the serives I am not using.

Thanks...
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M
mukesh_mk6
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non confirmation of refund of Security deposit

Address:North Delhi, Delhi

This refers to my request on airtel website and subsequent telecon with Meenakshi
who in turn has advised to send mail to dishant jain at mail id of dishant.[protected]@airtel.in . The samewas done immeditely on 29 Nov10 however no confirmation/reply has been received for refund of the security deposit at my new address. The following was the request made for ready reference:
I am presently holding a prepaid mobile connection...
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S
srajk11
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number does not exist - when call others

Address:Chennai, Tamil Nadu

When others called me - number does not exist error for all my mobile no is [protected]

please do the needful....
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P
prashant1987
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment, Misguidance And Threat tosecurity of country

Address:Dehradun, Uttarakhand

sir
i had taken the airtel post paid connection in feb 2010
in the second month as i saw may bill increasing very rapidlly so i complained in
customer care about it, they told me that right now we are carging rs1 for every call and sms
but at the end of the month the adjustment will be done. but at the end of the month my bill reaches
to around 1400/- so i again complained that please bard this connection...
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R
Ravi Prakash Chaurasia
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

adjustment of one time charges

Dear Sir,
Airtel agents was provide atleast 20 sim to our various staff at the RPS SAVANA site (Faridabad) My no is- [protected], and he told about the plan that we have to pay 299/- (minimum)/ per months. but he doesnt confirm me for one time activation charges which is 453/-. if agent told about this activation charges at the time of connection, i refused to take the connection that time. airtel agents flirted with us. After the...
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S
Sadhu.Ramakrishna
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action on my complaints

I had been a Airtel customer for a period of more than two years and one time i found that my bill was high more than my expectation i had enquired on the bill and found there was a bill discrepancy on the bill it was.

1) the first problem is i was on a yearly rental plan which should be renewd in the month of january 2009 but it was not renewd and without my notice it has got renewd in the month of April 2009 bill
2)...
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J
J.Janett Rosaline Vinnarasi
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9600602017

My self working for a reputed concern and my management got me a CUG Airtel Post paid connection. Initially I was asked to give a cheque for ECS, so, I have submitted my Axis Bank cheque for my monthly bill payment. instead of keeping so many account with different banks, I would like to keep one bank for all accounts. so, I request Airtel customer care executive Mr. Ragavendar and Mr Prasanth to send their person to collect my SBI Cheque...
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D
DEBASHIS DUTTA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISCONNECTION OF MY LINE WITHOUT PRIOR INTIMATION

I'm a postpaid customer of Airtel for last 7 years in Kolkata. My Mobile number is [protected].I'm paying my dues as per outstanding in bill without fail till date.Inspite of the same Airtel has blocked my outgoing calls since third week of July without any prior intimation. After calling them to their customer care, they informed me that I have not paid last month bill for June, which I have paid in cash in Airtel relationship centre....
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A
Arunkumar Arokiasamy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IVR activation in english

Dear Customer Care Dept,

My Airtel no.[protected]


Have purchased new airtel connection in May and requested customer care department by dialling 121 to activate the IVR in english as the IVR in my no. is activated in Hindi which i could not understand.They had reverted by saying it it gets activated now.But the same is not done.

Again i went to Aitel Customer care office in Chakala branch-...
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B
Bhupendra Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill plan change and reversal of Rs. 125 + 245

My Airtel# [protected] Post paid.

I have logged a compalint to get the reversal of Rs. 125 for value added charges wrongly charged me in the month of November 2008, December 2008 January 2009, February 2009 and March 2009 facing problem with Airtel for my Airltel # [protected]
I have logged complaint to give me discount of Rs.125 for value added charges was wrongly charged and Rs. 245 for wrongly charged the extra bill...
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R
rohit kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud by collection dealer(lilly telecom)

I wish to cancel my postpaid connection with Airtel.and change into prepaid connection.
My mobile No. is [protected]. i spoke to customer care at 121, was directed to this link. 2 months before, I spoke to customer care at 121 to cancle my postpaid connection and change into prepaid connection subject is that ur authrised dealar make fool me and fraud by ur collection dealar.I was paid my bill as on 26/03/09 but it will be update on...
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T
tav007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong billing and threatening by sending notice from District Legal Services

Connection 1:
Airtel postpaid billing went wrong about STD continuously for three months and sent a consolidated bill around 5000 rs because I stopped paying bill from the month they started sending wrong bill (it may be around 2500 inr as per my original plan for all three months), this is in some time before September 2007

I have risen series of complaints through phone (customer care), internet (mailed to 121) waiting...
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S
Shine Somanathan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Barred my Outgoing & deactivated my SIM without any intimation

My Airtel postpaid connection which I took in month of January 2009, got deactivated in month of March on account of my change of address. I moved my initial address where I took the connection to a newer address in month of February. During Airtel's routine verification process when they found the change, they tried contacting me on my airtel number( as they claim) and they couldn't reach me, which to my information could have...
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R
RAJ KUMAR.N
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

one year(999) exeicuitive plan not activate still 4 months

DEAR SIR,
I AM EXISTING CUSTOMER FOR AIRTEL NETWORK.MY MOBILE NO IS [protected].LAST 4 MONTHS BACK MY NO IS 6 MONTHS ADVANCE RENTAL(499 PLAN).MAY MONTH MY PLAN LAPSED SO I RENUAL MY PLAN .I AM GOING TO YOUR SHOW ROOM NAMED BK CELL COMMUNICATION IN SALEM ASK TO RENUAL MY ACCOUNT FOR 499 PLAN, YOUR PEOPLES CONVINCE TO 999 PLAN WITH CUG.I DECIDED TO PAY THE AMOUNT FOR 999 RS RECIPT NO 349793 DT 21/05/2008.WHAT HE SAY YOUR PLAN WILL ACTIVATE...
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S
Sunil Goswami
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incoming Account statement

Dear Sir/Mdm

I am a regular and good customer of Airtel from last few years my Airtel Connection Number is [protected] which is on my name i.e. Sunil Goswami, my residence Address is 1488/21 Adarsh Nagar Rohtak-124001 Haryana.

My complaint is that someone is sending me threatening logo as well as picture messages from your server on my number and I am unable to find the particular person.
br...
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J
JAGDEEP SINGH
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST CUSTOMERCARE

SIR, I HAVE BEEN USING AIRTEL POSTPAID CONNECTION FOR THE LAST FIVE YEARS.LAST YEAR I WAS OFFERED ADD-ON CONNECTION BY AIRTEL.BUT AFTER ONE MONTH I FOUND THAT TERMS AND CODITIONS WERE DIFFERENT FROM THE ONES TOLD TO ME BY THE DEALER, SO I REQUESTED THEM TO DO THE NEEDFUL.
BUT TILL NOW I HAVE TO CONTACT AIRTEL EVERYMONTH FOR THE REVERSAL OF ADD-ON CHARGES.THIS MONTH AGAIN CHARGES HAVE BEEN LEVIED AND NOT WAIVED TILL NOW DESPITE 30 REMINDERS.br...
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S
syed mateen mohiuddin ahmed
from Pune, Maharashtra
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network promised bonus

we have costemer of airtel/postpaid last four years.in last five monts so meny call drops due to network problum.
i have given complaint to costemer care in this regared so meny time's.
the costemer care excutive given a complint numbur and said our network department excutive call in this regard to you .
after some time i check the status of comlplaint in airtel web the status is closed displyed.without any call...
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