[Resolved]  Airtel / Postpaid — Harassment, Misguidance And Threat tosecurity of country

Airtel Postpaid Connection — Getting Threat calls from Airtel

Hello,

I am getting threat calls from Airtel. They say that some Siddhartha had this number and there is pending bill against it. I have taken this number in corporate scheme. When I try to make them understand, they threaten me and are rude.

Please suggest what to do?

thanks
Bhavya

in the second month as i saw may bill increasing very rapidlly so i complained in
customer care about it, they told me that right now we are carging rs1 for every call and sms
but at the end of the month the adjustment will be done. but at the end of the month my bill reaches
to around 1400/- so i again complained that please bard this connection and see whats wrong in this
bill.
(i would like to mention that i never got the bill at my given address)
then after two months airtel persons came to me and told to pay Rs 2068/-
so i have the follwing complains against them
1- in the starting the have taken 500/- and told me that it will be adjusted in ur bill now the are
refusing this.
2- i was the one went to them for the bill but they never bother to send me the bill so why i should give the late fee.
3- they never tol me about the hiddin charges of internet usages. its mentioned in ther booklet that the charges are
download- 30kb/1 paisa now they are telling that there are extra charges.
4-at the time of taking the connection i went to them with the photo & id proof of my aunt
and ask them that i will be using this connection then the told that ok you can use this connection now
they are telling me that you have done fraud.
5-the last one is very important in terms of security of this country.
they even haven't done the address verification , after takin the connecton i got the phone call
from airtel exective that sir if you got a call from our office then told them that a person from air tel had done the address verification.
other wise your number will be bard.
i think this is a big concern towards the securty of our country.
i am a student perparing for the competitve exams but beacuse of their harresment i am very disturbed and at the end complaining to you.
I am ready to give the modified amount but they demanding for full 2068/-
prashant bisht
dehradun
[protected].

Airtel — Getting threat calls

After registering DND complaint for about a year and being clearly informed that till the problem of DND and promotional calls is not going to be fixed ,I am going to stop the payment of my mobile no ([protected]). Got every time fake promises that from next month it will be done. Send this message to airtel, provide those message details and so on ....every time called and register a complaint...So every month duty started that when ever I should get any messages or any promotional call...I should call them and provide the details and then they will work on that .customer is ..sitting in conferring call.....sitting in meetings or what ever it is ....calls/message from here and there never stopped. Then after some time when three month payment was not done from my side, one senior person from airtel called and assured me that now onward you will be not getting disturbed for these DND services kindly make the payment ...next day I made the payment.Till approx 1 week no promotional calls and no messages... thought at last got rid of the issue ...Very next week again the same scenario started ....message message and message.......Again started registering complaint ....with airtel and same fake promise from airtel now it will be surely done.....every week and every month same senario.........

Now when I not made the payment for Last 3 months and told them clearly that till the problem of DND will be not fixed I'm not going to make the payment ....first three months it was going like smooth way.but the DND never happened .....and very next month they disconnected my connection without informing me and started giving threat calls.......about the payment.

When I told what about the things I have suffered because of disconnection.....and what are the option they have the answer I got was make the payment now and we promise you now you will not get any promotional calls or SMS and we will activate your no......or just drop this no but still make the payment....... Otherwise same threats

So I clearly told that I am ready to make the payment but only on 1 promise that you will start/activate my no and will monitor for next month and if not getting any SMS or promotional message /calls will make the full payment.....But still they are not agreeing ......ad again started threats that ....no this cant be done you make the payment we will reduce 200 hundred rupees and stop using this no as already its blocked ....otherwise same threats....

Then when asked by you making fake promises then....then no answer...again same words .Sir make payment otherwise we no how to take money....come to this court and all.......

.......Kindly Suggest and take necessary action.........