[Resolved] Airtel Postpaid Services — services under relocation plan | |
I have been using airtel postpaid connection since two yrs in pune(maharatra circle), Recently I shifted to Gurgaon and I was told by the customer care that I have to close my account in pune.I did the same , they charged me more than I was suppose to pay.I had to pay as I had no sytem to check the same till I receive the bill After some day I received a call from mumbai office stating that I have ben charged more than Iam suppose to pay and at the same time CSE told me that I can keep the([protected]) number till I relocate to Gurgaon and then i WILL BE GIVEN A NEW SIM IN Gurgaon .I agreed for the same as there was no other way to get my extra money which I paid.An executive came to me in Gurgaon he collected all the documents and handed over me the sim and promised me that my new number will start within 3 working days to the most .But, That never happened.I had called there customer service help line for n number of times but, They were not able to give any information on the same. I have written to nodal officer (priyanka) for the same.but instead of helping me out she had given me the mail -id of mumbai circle 's nodal officer.I realy doubt the credibility of this female who is asking to write here and there instead of helping me. Now, I fear that My document can be misused.kindly help me in this case. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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