Airtel Complaints & Reviews

Sir

I am a valuable customer of Air Tel since 09 Yrs 11 Month and 28 Days and in your Region (Rajasthan) from 05 Sep 2007.Now in the month of Jul 2010. i have planned for Vaisno Devi Trip (Jammu) . And i came to know that no Prepaid Connection (other than Jammu Local) will work in that region so i have approach to Air Tel Distributor in Mount Abu (Calli Teli - Mr. Praveen Bansal) on 18 Jul 2010. To please convert my Prepaid No to Postpaid No. is it Possible then he has told me that yes you have to again deposit the documents and Rs. 500/- and your No. will be converted in to Postpaid within 72 Hours. And the same required documents and Rs. 500/-has been deposited by me on the same day. Now till Date 04/08/2010.at 1540Hrs. My No. has not been converted in to Postpaid and Prepaid No. has been Also Stop Service including 121 Calling. in this Period since 31 Jul 10.i have approach to so many Your Official Staff and customer Care Executives including Team Leader and Manager of this Region no body has solve my Problem only thing they are taking time and telling that your No. will be start working soon. Now who will be answerable for my inconvenience and facing allot of problems in this period i hve approach to Nodar Officers in Mr. Manish he has also assuered me that your No. will be start working. even my Prepaid Balance is in this No.Rs.369.36 and also Rs. 500/ for Postpaid A/C. My Air Tell No. is- [protected]. Air Force Station Mount Abu.Sirohi Rajasthan-307501.and also i have approach to Mr. Abhishek No. [protected].Mr. Sunny.[protected].Mr. PraveenBansal.[protected]. Mrs. Sweta.[protected]. Mrs. Jyoti.[protected].and every time now and then customer care. till time My No. has not working sir please do needfull to activate my NO.[protected].

Airtel — MESSAGE FROM AIRTEL UN(SATISFIED) CUSTOMER

Dear sir/Madam,

I am the curtomer of Airtel([protected]) and i am having Airtel Live and Airtel online active on my mobile.Two three days back i was browsing on my mobile and suddenly i got a message like you have been charged Rs. 99 for the java game downloaded and the amount has been deducted on my mobile on 20-01-09.and again i was charged Rs.50 on 22-01-09 .i don't no what is going on but i couldn't see any java game downloaded. on my mobile.. and even called to 121 and complaint on this matter... but i was not happy with there response... and was unhappy with Airtel.. even. you could even check this matter in your systems.. if you could find any thing on this matter..Hence i am mailing you hoping i will get my money back...waiting...for your positive response...Please send me message on this matter or you can even call number given above...

Thanks in Advance,
Suresh

i am the airtel prepaid customer no [protected]. i got a message like you have been charged Rs. 10 for the funzone my mobile on 20-01-09.and again .i don't no what is going on but i couldn't see any funzone downloaded. on my mobile.. and even called to 121 and complaint on this matter... but i was not happy with there response... and was unhappy with Airtel.. even. you could even check this matter in your systems.. if you could find any thing on this matter..Hence i am mailing you hoping i will get my money back...waiting...for your positive response...Please send me message on this matter or you can even call number given above...

i had purchased a new sim which is already activated . can u say what if any problem comes to the sim to whom it is concerned.

[censored] Company

My Airtel No---[protected] Please Block my all Airtel Connection.

i am not satisfied to bharti airtel custmer care call center. 1st it's chargebal call. mari pase kadach call center ma vat karva na paisa chhe. but garib labour clas no man ne koi qury hoi ane custmer care ma vat karvi hoi to te shu kare? temaj airtel ma call center ma santoshkarak answre malta nathi, bana kadhe chhe,( mane khabar na pade?, mara supervioser sathe vat karo, thodi var hold karo, jani joi ne phone cut kare, 5 to 10 minute call transfer kare, bija alag alag number aape, etc. aavi ghani taqlif pade. mane mari complain no rigester malshe? please.. maro mobile no. [protected]

ill pay my bill in october twice but due to negligence or deficincy in your service till now the connection is not maintainable i talk to senior executives of your even they don't know how to talk politely i am really being angry after seeing the services of your broadband connection after getting full payments of your all bills months after month how can they make your server down even nobody have to deal with these probelms a company promises to give everything but it hink employees forget it

hi i am pawan my data card dont work, so plz take a action, my IMEI no-[protected], plz solve my problem,

dear sir,
please send a micromax datacard custumer care no.

my email id is www.babuverma.[protected]@rediff.com

dear sir,

My data card does not get connect, it creats problem while connecting, my airtel no. is [protected].my airtel plan is 498 unlimited.speed 236.8/kb.My contact no. is [protected], [protected].
e-mail Id [protected]@ymail.com.Please solve my problem as soon as is possible.

We are a factory of 3.5G HSDPA/HSUPA/EVDO USB Modem, module &3G router with high quality and competitive price. OEM&ODM are supplied, User interface/packing/logo brand can be customized. Hope to cooperate with you!

Best wishes,
June
Foreign trade clerk

Shenzhen Crius Communication Equipment Co., Ltd.
Professional 3g hsupa/hsdpa/evdo usb modem manufacturer
Fty Add.: 3th floor, 6th Building, Yusheng Industrial Park, Xixiang street, Baoan District, Shenzhen(post code:518101), China
Mobile:[protected], Tel:[protected]ext.602), Fax:[protected]
Email: june09.[protected]@gmail.com, MSN: June09.[protected]@hotmail.com, Skype: June50759 QQ:[protected]
Website: www.lonsai.com
===========================================================

Micromax 3G data card — loss of data card

Dear sir my micromax data card IMEI no. is [protected] has been lost and i want to find it.please tell me solution about that.

I too am facing the same problem from more than a month. I am fed up of calling Airtel customer care regarding the speed issue. Every time they give a new date for fixing it. All false promises. After I told them that will not pay the bill since i didn't receive any service from them, I got good speed for 2 days. But the moment I paid my bill speed vanished. Again it has gone down to 0.00KBPS with which it is practically impossible to work. Now I again tried to call Airtel customer care, and twice they disconnected my call without listening my complaint.
Please resolve this issue or refund my money.

Mene 20/3/2010 Ko 24 Ka airtel Ka SMS Pack Recharge Kiya Tha Use Muze Bas 120 Msg Mile Jabki Mere Frn Ko Lyflong Msgs Free Mile Koi Meri Madat Karega Kya...

i recharged my number on Friday of rps 150/-
but on my airtel app i saw in 150 rps recharge i will be benefit of rps 165/-
but i got 147rps only.
please solve the problem when i updated by this offer then why i got 147rps only.
i also attached the offer page pic from where i saw this offer.

I need bill details of february 2016 to December 2016 to [protected] Airtel prepaid number, but your stafs said last six month Bill details only send to me, but I need last 10 months details, please answer me and please give ten months details

I checked my best offers by using *121*1# for [protected]. I saw some offers including Rs 349 for 28 days.(free data & local + STD calls at just Rs 349 for 28 days.limit of 0.5 GB /day.) Then i called to customer care for verification about that offer she said some details but it did not match to this. Why the wrong information noticed in *121*1#.

We are in Padmanabha Nagar, Bangalore and we took our airtel broadband connection in my son's name on 13th or 14th of March, 2017 under 1149 plan. I understand that my entire quota of 70 GB has been exhausted by the end of the month itself and have been using broad band at the reduced speed only. Also at the time of taking the connection, the speed available in our area was only 16 mbps and your sales executive assured that the speed will be increased to 40mbps very shortly and will get upgraded automatically under intimation to us.
Now i want to know whether the billing cycle is from 1st to 30th of every month or from the date of connection taken to the next month of the same date. When can I get my new quota for broad band usage.
Your reply will be very much appreciated.
My mail id: ukay.[protected]@gmail.com
Regards,
Krishnan

I am regularly compliment your senior nodal officers within three month ?
This month four time complete your nodel officer. Every time your nodel officer three four days give a time and solved your problem. But I am wait every commitment days. Not solved my problem. loss every day one GB as your plan.
? Who is the response need my GB
One day I am go your Airtal store Ranchi Jharkhand Pradhan Tower near overbrige but not solved my problem.

1.[protected]
Thank you for contacting us. The reference no. for your Airtel mobile [protected] is CHBNR[protected], registered on 01-feb-2017 15:06.We will update you by 03-FEB-17.

2.[protected]
Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CMOSE[protected] registered on 04-feb-2017 13:15

3.[protected]
Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CMOAC[protected] registered on 05-feb-2017 18:41

4.[protected]
Thank you for contacting us. The reference no. for your Airtel mobile [protected] is C4GSP[protected], registered on 08-feb-2017 11:56.We will update you by 09-FEB-17.

5.[protected]
Thank you for contacting us. The reference no. for your Airtel mobile [protected] is C4GDA[protected], registered on 10-feb-2017 17:06.We will update you by 13-FEB-17.

6.[protected]
Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CGPSC[protected] registered on 08-apr-2017 06:14

7.[protected]
Thank you for contacting us. The reference no. for your Airtel mobile [protected] is C3GSP[protected], registered on 13-apr-2017 17:23.We will update you by 19-APR-17.

8.[protected]
Thank you for contacting us. The reference no. for your Airtel mobile [protected] is C3GSP[protected], registered on 13-apr-2017 17:23.We will update you by 19-APR-17.

9.[protected]
Thank you for contacting us. The reference no. for your Airtel mobile [protected] is C4GSP[protected], registered on 17-apr-2017 12:54.We will update you by 21-APR-17.
Note:- this issued is solved & not solved

Network issue.
Note:- this issued is not solved
Panipat Haryana (132103)
Mobile no.[protected]

Sandip B Talsaniya
B 31 Royal Orchid
Corporate Road
Prahladnagar Garden Cross Road
satellite
Ahmedabad 380 015

Dear Sir

We are having airtel landline connection No. [protected] since 15.5.2017
When we have opened airtel account we found that our account is also showing detail of phone no.[protected] which is in name of The Director, Educational Media Research Centre, Gujarat University, Ahmedabad 380009.

As I had retired from EMRC since October 2012, With this letter I request you to please delete my mobile number [protected] from EMRC account sothat in my new account this number may not be appear.
At present my account also showing the information of office phone number [protected].

Once again I request you to delete my mobile number from my ex office number [protected]

Thanking you

B G Talsaniya
July 13, 2017

How could you do this with us ? I[censored] are giving a offer to us then why are you not giving a benefits after recharging ?

I checked my best offers by using *121*1# for [protected] I saw some offers including Rs 399 for 70Gb +UL call for 70days.Then i Recharged in mobile shop after that I used 1.25 GB data thenmy data was not work i called customer care for verification about that she said that offer only for 4G users but airtel didn't shown offers manual detailed
Why the wrong information noticed in *121*1#

Dear sir please don't show my postpaid number

maine93ka recharge kiya pic dekhye28days ke liye offer tha pr aaj hi khtm ho gya please solution kijiye 10.3. 2018 ko recharge karaye the pr aaj hi khtm tha

Bad Response by Call Centre Executive

Airtel — talking abused

sir i have prepaid no. on which today one of the company person call to which my wife attended, suddenly that person started talking abused.
The no. from which the call came is[protected].

Airtel — coupen

I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits, please send me its pin,i want to my recharge my mobile, i am sending you details.

Serial No. :- [protected]

Secret Pin :- 026* ***5 9750 *6

My Mobile No. :- [protected]

I got a call from similar number([protected]) on 17 july 2010, he told me to call me on [protected], when i tired to register my compliant in airtel customer care they refused to do so saying ignore such fake calls.

i have sent a email on [protected]@airtelindia.com regarding this matter.

I have got the same call today on 26 Nov 2010, 1 pm... i have requested to not to disclose any one this thing and i won 25 lacs...really rediculous

Airtel Post Paid — Mis use of call history

Respected Sir,

I , Mohan kumar A K , have been working in Cochin for the last 4years.

I have been using one Airtel mobile postpaid connection ([protected]) for last three years. due to financial problem last two bills amount can not paid. but i made a payment of 1000/- on 28th February which is collected by an executive named Mr.Anil ([protected])who guaranteed me that he will manage to cancel the barring of outgoing and incoming call till march end and for that i need to make the balance payment in the tenure. but after 2 days my outgoing and incoming calls have been barred. i have informed Mr Manoj but barring have not been solved.

then on march 10th an executive named Mr. Manoj ([protected])called me in my alternative number of [protected], and convert me to make the payment the march itself, i have guaranteed him that i should
make the payment .but on 13th march a lady had made call to my two friends having numbers (Only two informed me about this) and told about my due of payments and asked my contact details but i have already give my alternate mobile number and mail id [protected]@gmail.com to Airtel for the best communication which has been used by Airtel many times. But instead o[censored]sing my above number or mail id ,they had tracked my call history and called my friends without any reason because that time my alternative mobile number is active and available. i had made call to Mr. Manoj and informed the situation and my resistance to pay the balance where i have been threatened like anything.

Again 15th march Another executive who having mobile number [protected] had called and asked about
the payment.that time i have expressed my resistance to pay the balance. but after few time again my friends got call from the same number ([protected]) and discussed about the due payments where i was really so cruelly insulted .Here Airtel has purposefully misused my call history without any legal reason.

This is not for reasoning me for not making my payment but for the cruel method used by the collection team against the poor customers. Also this reveals the freedom which is given to the collection team by the service providers which is really "the hurt of my human rights". here the authority can check my history of payments details against Airtel which almost a fair till last September when my business become very bad. Three week back i joined in a new company and i will pay the balance very soon. but before that i need to get my rights regarding this kind of call history tracking and insulting me within my business and friends network.

Again i got calls to me on 26/03/10 at 11.20 am form mobile no [protected] and abuse me very cruely when i express my resistance to pay . my friends got calls on 27/03/10 for a land line[protected] ans asked about my contact details which i have already to you..





Mohan Kumar A.K.

Issue: Rs.98 value pack mobile net not connected from 29.03.2011

Respected Sir/Madam,
My name is Dipankar Roy & my Mob. No.[protected] addressed by B/213, Patuli, Garia, Kol-94.My handset Model No. Samsung B5722 DUOS TOUCH & its IMEI No. [protected] buy from Fast Information Centre, 30A, Baghajatin Place, Kol-86. (Attached Scan Copy).
On 29.03.2011 I came at Vodafone store Garia branch customer care department at 11:00 A.M to connect net connection on my cell phone & paid Rs.98/_ for this connection charge & recharge Rs.20/_ top up for balance. (Attached Scan Copy)
The customer care executive said that it would connect during 4 hours but not connect that day.
Next day (30.03.2011) at 11:00 A.M again came at Vodafone store Garia branch customer care department & the executive said that it happen due to my previous negative balance (previous any time) & it will connect between 4-6 hours but till now not connected.
I am fad up I have no time to go again & again Vodafone store Garia branch customer care department due to my job.
So please inform me what is the responsibility of Vodafone Esser Company for a customer & how to solve my harassments?
Please do the needful as soon as possible.

Thanks & Regards,

Dipankar Roy.
31.03.2011

i have recived msg from tm disttv.
Airtel ke taraf se apke mobie no. Pe airtel digital set top box aap ko diya jata hai bilkul free.

Thanks !
i recieve this massage. i am lucky to get this prise...

i have recived msg from tm disttv.
Airtel ke taraf se apke mobie no. Pe airtel digital set top box aap ko diya jata hai bilkul free.

I have got message for airtel free set top box. if it true kindly confirm on my email.

airtel ke taraf se apke mobil no. pe airtel digital set top box apko diya jata hai bilkul free website logjn hppt://airteldth.hpage.com
ye massage mujhe 17/03/10 ko mila hai agar ye sahi hai to main apna prize claim kaise karu.

free digital set box

i am lucky to get this prise...

My name is Asai from Chennai

I received the same SMS in my mobile (Airtel [protected]) yesterday, that i have won an Airtel DTH set top box and was instructed to login the website http://airteldigitaldish.com I logged in and i entered my address and contact number. After submitting the details i got the message your request has been registered. Today i got a SMS from my mobile that i need to relogin to the same website to confirm my order. Sameway i logged in with my mobile number, In that page it was mentioned that the Airtel DTH set top box would reach my mailing address on 08-09-10 from 2:30 PM to 5:00 PM


It also mentioned that, To avail this offer i need to pay Rs 400 as Customer service tax. I need to deposit this amount in nearest SBI in the the name of Karthick pal A/C - [protected]
I need to pay this amount before 3:30 PM today. Upon depositing the amount i need to send fax of the deposit receipt to[protected] After sending the fax i would be receiving a confirmation call from Airtel DTH within 4 hrs. Failing to deposit the amount would result in cancellation of this offer.

Pls let know is this a valid offer from Airtel ??? Or any prank SMS???

Thanks
Asai
[protected]

I did got that message too...the guy designed this cheating must be a clever guy to collect money in this way. This is abosulutely a Prank message. Don't believe it...When airtel is giving that kind of gift free they will not ask for any of this cheap tax in some executive's account number. A little commonsense is required here.

Regards
Rajan

I too got this message.is the website http://airteldigitaldish.com a genuine one created by Airtel or by some prankster.

I didn't enter any information and before that i thought of checking it out in google and was lucky to find the above comments.

Regards,
Arun

sir please send me the past 3 months log of [protected] to [protected]@gmail.com

Mera Mo No [protected] mere pata ni meri majuri ke bina koy sachem chalu kardi aur mere A/c mese 25.1.11 se roj 1 rupya dedicate ho raha he mene customer care se bat ki to vo log aek dusro ko call de rahe ho kisi ne muje sahi tarah se javab nahi diya aur customer care me bhi charge laga rahe he

dear sir,

my number is [protected] in my balance your debited rs180/-
Rs.99 & Rs.40 past week and today Rs40.
as i saw my balance today and called to customer care office they have credited Rs 40/-
I want my Rs140/- back in my main balance.

Ifaced the same issue pal...am really pissed..

Ifail to understand why Airtel keeps changing plans without providing any notification to their dealers.Ihave lost Rs80 plus the balance Ihad has been deducted.Am broke as at present am unemployed and am really upset with AIRTEL.Ireally wish to get a refund.[protected]

i am using airtel rs80 plan.But i cannot send more than 100sms a day. what is the problem?please inform. After i complete sending 100 sms a day, Re.1 gets deducted from my main balance. Is there any other UNLIMITED SMS plans? please can somebody tell me

I hae re-charged with Rs. 26 on 2nd Nov 2011 an sending Airtel Local or Nation SMS for free and others local or National @0.10p. When reached 100 SMS they blocked my SMS of that day but yesterday after few SMS they sudden deduct my main Balance. I talked with CC executive she said they provide only 500 SMS for whole period. Whom will you trust? They said before no limitation in pack only TRAI rules apply but now said 500 but before this recharge I already sent more than 500 SMS. Always wrong communication for fooling customer. I will shift to Reliance 1p sms plan by porting number. MY mobile no is [protected].

Now Airtel is sending Goondas and Rowdies to collect money who keep abusing and threatening us including my aged mother when I am not around.

Instead of being lawful, Airtel is resorting to cheap and shameless tactics of sending messages to all the number, whom I might have called at some time during those 3 years.

Besides, Airtel has been harassing some of the persons for payment or information, whose numbers appeared on my itemized call statement.

Not choice, but to go to the police and higher ups for these threats.

Excess Data Charges without Supporting Documents during International Roaming
I am a customer with Airtel Karnataka for the past 3 years+ and have been regular and prompt payer of bills. My Mobile Number is [protected].
I traveled to Japan on 27th November 2009 and reached on 28th November 2009. I returned to India on 12th December 2009. THERE IS OVER RS.5375/- AND RS.9700/- CHARGED FOR DATA, WHEN I HAD NOT USED DATA TRANSFER / DATA CONNECTION.
Again, I traveled on 19th December 2009 late evening and reached Japan on 20th December 2009. I returned to India on 23rd December 2009. I received an SMS alert on 20th December tell me my outstanding as over 25000/- On 21st December 2009 afternoon I received another alert stating my outstanding as Rs.36000/- Within a span of 1 day without using data connection, I do not know how Rs.11000/- can be the increase.
I had disputed these data charges and till date without resolution, i keep getting calls from Airtel at all times and every time i need to explain the same story to their CSRs. Meanwhile, I kept Paying the Regular Plan, Call and SMS charges.
On 17th March 2010, my outgoing calls and SMs were barred even though I had paid all the phone charges except for the above disputed amount asking them to provide breakup of the sites that I am said to have visited. Till date they did not provide me the breakup, but had barred my Outgoing facility.
I hope at least now they will resolve, failing which need to highlight this kind of money making in press and take up legally.
NOW AIRTEL IS SENDING GOONDAS AND ROWDIES TO COLLECT MONEY WHO KEEP ABUSING AND THREATENING US INCLUDING MY AGED MOTHER WHEN I AM NOT AROUND. THESE GOONDAS ARE THREATENING TO KILL MY MOTHER AND BURY HER APART FROM KILLING MY OTHER FAMILY MEMBERS.
BESIDES, AIRTEL HAS BEEN CALLLING AND HARASSING SOME OF THE PERSONS FOR PAYMENT OR INFORMATION, WHOSE NUMBERS APPEARED ON MY ITEMIZED CALL STATEMENT IN THE PAST.
THERE NODAL OFFICER DISHES OUT STANDARD ANSWERS.
INSTEAD OF BEING LAWFUL, AIRTEL IS RESORTING TO CHEAP AND SHAMELESS TACTICS OF SENDING MESSAGES TO ALL THE NUMBER, WHOM I MIGHT HAVE CALLED AT SOME TIME DURING THOSE 3 YEARS.
NOT CHOICE, BUT TO GO TO THE POLICE AND HIGHER UPS FOR THESE THREATS.

Airtel — for love

this guy cheat for me. so i want know her address details of this number-[protected]. plz sir as soon as possible give me the details. i beg u.

AirTel — Hello Tune activated automatically

Sir,
My Airtel prepaid mobile no. is [protected]. Today all of a sudden I received a sms stating that my hello tune is changed. BUT I HAVE NEVER ACTIVATED IT. I NEVER AVAILED THIS SERVICE. Respective amount has deducted as well. I received no proper explanation from customer care and my call was disconneted as well. I wish to deactivate this service immediately.

Even my number got deducted with automatic activation of Hello Tune service and they deducted 30 rupees first and when I sent an un-subsribe sms they further deducted 10 rupees for that single SMS...

if the CEO needs money they can come and beg otherwise ?

Airtel — Hello Tunes Activation

I have received a call from Airtel in which they are giving information regarding Hello Tunes and suddenly 3-4 songs are playing and after that call was disconnected and after some time I got a sms form Airtel Hello Tunes that my hello tunes have been activated and 45 Rs have deducted from my account. I have not done anything and without my permission how can they activate hello tunes on my mobile. Please sort this out asap.

airtelhellotunes — balance reduced

sir mere number per DND activet hai phir bhi mera galat balance cata gya ab mene socha ki apna number port kra lu mera balance mujhe vapice chaiye mera number hai=[protected]

Airtel — hello tune activated automatically

today hallo tune of the choice of airtel has been activated my no. [protected] they charged rs 15/= for song & rs 30/- for monthly rental.
thsy r playing with customers.
plz help.