| Address: Jodhpur, Rajasthan |
Verification Of Customer Address
Respected Sir/Madam
Myself Dr Rajesh Kumar Singh, I get the prepaid mobile connection one year back, my mobile number is [protected]. I already submitted twice the details copy of my address proofs, photo & voter ID card.
this prepaid mobile connection is work fine for me, but it stop working when the airtel verification call
is come in they ask me my name, my address. I give all this details right. Then, on 29/07/10 they give a SMS is that
In your verification some text is missing
After next day it stop working now for incoming & outgoing calls. I visit retailer shop where I brought the Mobile Connection,then, the retailer said to me your address verification problem is solved by only airtel office, I can't do anything for you, but I do one thing, if your mobile connection is not work, I give you a free airtel prepaid connection.
It seems Airtel Prepaid Mobile Connection services is not good & if it is not activated , I get the loss of Rs.220.29 who will give my money back.So, In this you are requested to activate my present number.
Aug 13, 2020
Complaint marked as Resolved 
I am Amit Rawat, I get the prepaid mobile connection in 04/04/2010, my mobile number is [protected],
this prepaid mobile connection is work fine for me, but it stop working when the airtel verification call
is come in 08/07/2010, they ask me my name, my address. I give all this details right. Then, they give a SMS is that
[protected][protected][protected]
TRAI ke niyam anusar aap ka pata
verify karne par sahi nahi paya gaya.
Hame khed hai is karan se apki Mobile
Serive Badhit ki jaa rahi."
[protected][protected][protected]
08/07/2010
18:04:09
[protected][protected][protected]
After than next day I visit Airtel Office which in near yadav colony road opp. yamaha showroom jabalpur, then, Office people tell me where you brought the Mobile Connection, you can first go to that retailer & that retailer will solve your problem, I said that retailer shop is permanently closed, then, they say I cannot help you, then, I visit another branch of that retailer shop, then, the retailer said to me your address verification problem is solved by only airtel office, I can't do anything for you, but I do one thing, if your mobile connection is not work, I give you a free airtel prepaid connection. After that the retailer, then, I again visit the airtel office, then, they again say that I can't do anything for you, but they call 121 & give the phone to me & say talk to the customer executive officer, then, customer executive officer ask my mobile number, name, address, they say your address is not verify, then I say I have a Address proof details documents, then customer executive officer again ask my address & name, then, customer executive officer say to me, your name is not verify, then, I ask what is a name in there, he say I cannot tell you due to security reason, they say to me give the phone to office people, then, the phone talk is over, then, office people again say to me I cannot do anything for you. Even office people not take my address proof paper & photo.
Airtel Prepaid Mobile Connection services is not good, the airtel is the cheater. And they take all my balance of the mobile, I get the loss of Rs.480.07, who will give my money back.