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S
sensoft
from Cuddapah, Andhra Pradesh
Oct 5, 2010
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Address: Chennai, Tamil Nadu

I here by like to post my complaints against airtel broadband and here is the scenario and the frustrations i have faced with airtel broadband and their executives
here is the scenario
as a normal foolish customer i wanted to shift my connection from BSNL to Broadband so i called their sales executives on 26th of sept they were very eager to come and collect the and also gave me the receipt without fail.
the representatives Mr.Gokul([protected]) assured me that the connection will be activated and the instruments will be installed in the next day
after 3 days i called Mr.gokul id couldn’t get any response after about 20 to 35 calls another representative picked up and he was not responsive enough and not able to answer my queries. after a long struggle Mr. gokul picked up the call and he said he'll take of the issue and he'll call back
in the mean time next two days went past. the representatives didn’t even bother to call. then i called him but the response was the same. if any of the airtel head officers comes to see this across kindly take actions towards your employees if this continues you might loose your valuable customers
Aug 13, 2020
Complaint marked as Resolved 
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    S
    sshettychennai
    from Chennai, Tamil Nadu
    Oct 5, 2010
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    Address: Chennai, Tamil Nadu

    Air-tel Chennai seems to be ignorant of a fair service to the internet users.
    I have been facing lot of problems and being painful with the internet connection.
    I have listed few issues i faced and waiting for a angel to resolve as there seems to have lot of server issues(database issues).

    1. I have a plan o[censored]nlimited internet with 1MB speed until 8gb download and later will come to the basic speed of 512kbps.
    - Since my billing cycle is every 25th of a month, the speed gets reduced to 256kbps even though i
    wouldnt have reached the cutoff of 8gb download. Then i call up airtel to rectify/reset the same as the
    new billing cycle from 26th which will additional 3-4days.
    - Since it happened more than twice, i requested for a mail confirming the above incidents so that i
    can forward mail to customer care about the previous download cutter issues and to resolve the
    issue without much explanation, but the customer care told outright no to the request.

    2. My internet connection continuously reset and none from Air tel technicians could resolve this and the issue is still on.
    Aug 13, 2020
    Complaint marked as Resolved 
    Are you willing to giving a mail acknowledgement? i have problems getting a official confirmations of the complaints raised by me continuosly for last 2-3 months about my mentioned Issue no.1.
    Also before you send a mail response take it for 200% that i will take action legally if i encounter the same problem again.

    Why is that your customer care and the personnels running away from giving me a mail confirmation?? Is that fishy of something? Hope that Airtel is a company with reputation of following integrity and transparency in service.

    You can reach me at [protected]. Mention me about the consumer complaints board so that i dont mistake you to some airtel personnel asking for my satisfaction of service which seems so irritating after your shabby treatment of a very prompt bill payer.
    Dear Mr.Rakesh,
    My bill payment due is on 16thOct2010, i would not pay the bill until i receive any confirmation/response/acceptance mail of the problems faced by me as mentioned in Issue no.1. Since you are making the delay in the response, i wouldn't pay the bill and i request you not to levy any late payment charges.
    Also note that you are on the verge of losing a prompt customer without any late payments.

    If you want me to pay the bill asap, do send a confirmation mail of this issue no.1 and complaints(no) i have raised until and the date it was rectified.

    I wouldn't pay the bill until i'm convinced this after checking the sudden plan change in the new upcoming billing cycle.
    Regards,
    SShetty
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      B
      bhalladeepak
      from Delhi, Delhi
      Oct 5, 2010
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      Address: Central Delhi, Delhi

      Hats off to Airtel's pathetic Customer Service.

      Ref:- Further to my previous complaints on this website regarding Airtel Landline [protected]

      Its Oct 5 2010, 2 says after the common wealth games. My Airtel Landline
      stopped working on August 27 2010 and I registered a complaint for the same
      on August 28, 2010.

      I even wrote to the Nodal officer on Sept 23 2010, however no response as yet.

      Recieved a call this morning from one Ricky Sharma ([protected]), Executive - Customer Service, who calls me up and asks me for details of my complaint as he has read my complaint on this website.

      The strange thing was even after reading my complaint here he was not at all aware of the issue, after I briefed him on the issue, he says it all happened due to Common Wealth Games as there is some breakdown
      in our area and it couldn't be fixed and will not be fixed until the games are over.

      So, dear Airtel Landline & DSL, Management, Stake holders and Customer Service team, please answer the following questions for me, here:

      Q1)- I registered a compalint on August 27, 2010 (Complaint no.[protected],
      What steps your company took to resolve my issue for the period August 27 2010 to October 5, 2010??
      During the interim I have recieved some text messages from your company claiming that my complaint would be resolved within 3 days (which is a statutory requirement under Trai's Consumers Protection and Redressal of Grievances Regulations 2007), however those were just fake claims as no actual effort to resolve it took place, otherwise as required under the same regulations Airtel would have provided me a notice of the same.

      Q2)- I wrote to the Nodal Officer on September 23, 2010, however haven't recieved a reply from him as yet, why is Airtel not replying to my mails?

      Q3)- When will this issue will be resolved ?

      Please note, I would apprecite if instead of writing your standard reply that you have taken a note of this complaint and will work towards resolving it, if you can just answer my questions here.

      Also, during the interim I have spoken to many of your executives in your call centres and your corporate office and everytime I am given false hope, so this time please be clear, honest and transparent.

      Deepak Bhalla
      [protected]
      ITS OCT 7th Today and still no news from Airtel.
      SAME FAKE RESPONSE AGAIN.

      IT SHOWS THAT THE AIRTEL LANDLINE (HOME PHONE) & DSL CUSTOMER SERVICE PEOPLE DON"T READ THESE COMLAINTS HERE, AS THEY ANSWER EVERY COMPLAINT WITH THEIR STANDARD RESPONSE AND THEN NODBODY FOLLOWS UP ON WHAT HAPPENING.
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        N
        naresh.bedi
        from Chennai, Tamil Nadu
        Oct 5, 2010
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        Address: East Delhi, Delhi

        "Dear Sir,
        this is Naresh Bedi writting to seek your help in my pf issue. After getting all the papar work done from my company Bharti Airtel Services Limited where i worked for near about 2yrs & 9 month, i sent my provident fund clearance document to PF office Gurgaon through my Company PF Cell . I was told that it takes about 60 days to get the money but till today it is more than 125 days and nothing has been credited to my account.
        therefore i request you to look into the matter .
        looking forward to your cooperation.

        regards,
        Naresh Bedi
        Emp code - 35389
        Pf No -HR/10693/13279
        Aug 13, 2020
        Complaint marked as Resolved 
        I also unable to understand the way the PF cell at Bharti Airtel respond and process the long pending cases. I also have been suffering for more than one year. Can anybody suggest me how to handle the issue?
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          J
          jak
          from Pune, Maharashtra
          Oct 5, 2010
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          Address: Ajmer, Rajasthan

          SIR/MADAM


          I AM A DEALER OR AIRTEL DTH NAME AMIT KUMAR JAIN MY FIRM IS JAIN COMMUNICATION IN VAISHALI NAGAR AJMER BIFORE ONE MONTH A PREPAID SIM GIVE ME NO [protected] IN 100/-rs. BY AIRTEL DTH DISTRIBUTOR NAME LOTUS APPLIANCES PRIVATE LIMITED 7, ONKAR NAGAR GOKHIE MARG AJMER AFTER 4/5 DAYS WHEN I WANT USE THAT SIM I GOT THAT OUT GOING CALLS R BARD BY AIRTEL RESION WAS VERIFICATION CALL WAS NOT ATTANDS BUT WHEN I TOOK ALL THE INFORMATION ABOUT THAT SIM IT WAS ACTIVATED ANY OTHER PERSON NAME KULDEEP SINGH NOW WHEN I HAD CONTECT TO DISTRIBUTOR OF AIRTEL DTH THEY HAD NOT RESPONCE TO ME PROPARLY I M SUFFRING FROM LAST ONE MONTH AND LOST MY CUSTOMERS SO PLZ TAKE ACTION



          THANKS&REGDS
          AMIT KUMAR JAIN
          C/O JAIN COMMUNICATION
          VAISHALI NAGAR AJMER RAJ
          CONTECT NO [protected]
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            P
            PrakashJoy
            from Chennai, Tamil Nadu
            Oct 5, 2010
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            Address: Chennai, Tamil Nadu

            The below is an email whic I had written to AIRTEL customer service.


            Am writing this email with utmost disappointment and regret
            about the quality of services being offer to me by AIRTEL which is the country¿
            s best mobile and communication service. I am an Airtel Mobile subscriber for
            the past 6+ years and after being thoroughly satisfied with your service I
            thought only about Airtel when I found a necessity to have landline connection
            at home with Broadband. All was well un till late July 2010



            I had planned to relocate from anna nagar to Vadapalani in
            Chennai and had placed a request for the same and the confusions started then,
            My phone line was deactivated and then after so much of confusion and after
            spending almost rs 60 talking to your customer service from my mobile
            (escalations after escalations) my line was reactivated and then the connection
            was duly shifted to my new address. This incident caused a lot of discomfort in
            my mind and I began losing faith in your customer service.



            Then yet again, by last week of August (around 29th) my wife
            Gayatri ( in whose name the connection is) made an enquiry regarding
            deactivation of Broadband services on the phone, she was informed that if the
            broad band is deactivated my monthly rental will be Rs 499/- for land phone
            connection only, on hearing this she ended the call saying that we will
            continue as it is. I remember accessing internet at home on the 19th
            septemeber. Then When I tried accessing internet on 27th September it did not
            connect, I immediately dialed 198 ( because 121 services were charged) and
            raised a complaint, I was shocked when the representative told me that the
            line was deactivated based on a request made by me on 30th July (This was the
            earlier issue which I wrote about in the previous paragraph), I clearly
            explained to him that the issue with respect to July had been resolved and my
            phone is working well and only my BBis not working. The representative tried to
            transfer me to the escalation dept and eventually the line was disconnected.



            I called back again and got connected to one Mr Moses, who kept
            me on hold for almost 20 minutes trying to get my details and again the line
            was disconnected. I again called back on 28th sept and spoke to a lady in the
            escalations dept ( I did not write down her name) and she guaranteed me that I
            will get a call back in about 2 hours time (the time made the call, was about
            11.30 AM). As expected I did not get any calls until 19.00 that days and Mr
            Lokesh tells me the same story again that my Line was deactivated based on a
            request made by me in July ( I real fail to understand why Airtel is so
            outdated in having records/data up to date) I clearly informed him that the
            issue with July had all been cleared and its only my broadband which is not
            working and I assumed that the person who answered the enquiry (around 29th
            August) had incorrectly taken a request for cancellation. Mr Lokesh informed me
            that the issue would be settled by 01st October.



            I received a call from Mr Sandy ( Reactivation Dept) on 28th
            Sept around 16.00 and he told me that he was calling me regarding reactivation
            of my phone, to which I clearly informed him that it¿s not the phone, but only
            my BB. He said he wanted to confirm my address and he started reading out my
            old address ( Anna nagar address) which I had changed as of 20th august, the
            phone was shifted by AIRTEL and I even submitted a copy of my new address
            proof. I did lose my temper and was agitated about the response I had been
            getting from Airtel with respect my simple issue of broadband not working, Mr
            Sandy seemed to be agitated about my raise in temper than trying to understand
            why any customer would be agitated. The last thing I spoke to him was ¿ You
            have my updated address, locate it and rectify my problem¿ to which he said he
            will do so, but am so sure he is going to close this case saying that the
            customer is agitated and abusive



            If there is one soul in ARTEL who is truly considerate about
            customers, I expect quick solution to my problem, You can reach me on 98409
            96461 for any additional information that you would require.

            and i get an automated reply.....

            Dear Airtel Customer,

            Thank you for writing to us.Your request has been registered with us and your unique reference no. is[protected]. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.


            As you would have guessed no one called. and teh persistent me the emailed again

            To Whomsoever it may concern

            The below email said I can expect a solution within 24 hours or at least some one would revert back to me in 24 hours, well it’s almost 4 days since I wrote the source email out to AIRTEL customer service under the assumption that my issue will be looked up on by a customer focused soul in AIRTEL. You guys are proving without doubt that you guys care a DAMN about your customers and all it matters is MONEY.

            I WOULD LIKE TO MAKE ONE THING VERY CLEAR TO YOU, I WILL NOT BE MAKING ANY PAYMENTS DUE TO MY AIRTEL LAND PHONE[protected] CONNECTIONS UNTILL MY PROBLEM IS CLEARED.

            If the same is not cleared at the earliest I will be disconnecting my AIRTEL mobile connections which am using for the past 6 years and apart from that I will share my plight with my office colleagues who share CUG connections with me and am sure on hearing my plight they will also want to jump in to your competitors eager marketing executives.


            And I WAIT to eternity..............
            Aug 13, 2020
            Complaint marked as Resolved 
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              A
              ARUN KUMAR BAHL
              from Ludhiana, Punjab
              Oct 5, 2010
              Resolved
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              Address: Haryana

              I have taken a new AIRTEL prepaid connection. They have offered 20 days free trial of Hello Tunes.I still did not subscribe. They have forced it on me by putting their tunes in between my calls. They automatically deducted the charges and when I requested to stop they again deducted Rs 15/00 for deactivating the facility.
              Aug 13, 2020
              Complaint marked as Resolved 

              airtel prepaid connection — bad customer service and biased meaning less deduction

              name : S.Jayram
              mobile No. [protected]

              I am really shocked and sorry to write this message as this one of big brand company, how they serve the customer in a hefitic and horrible manner, there is always some deduction made from my balance which i have not used and it continue for the next month without taking our consent over the message,
              evenmy repeated trying to get these customer care executive or assistant it is sheet waste of time and energy what i was kept trying those nasty minds.

              I ask this company what sort of serivce your doing to your customer and how can you deduct amounts meaning less when the person is not used any such service or even how can u repeat the same for next month when i am not at all using such service from your company
              is there any responsible person in the company or we have start ourselves to call like mumbaikar against terror .

              open your eyes and mind nor things will be taken seriously and hard time for your guys
              you know we are not inposition to call u when we are trying your custome care [protected] repeated answermachine and making us really mad how can we get this customer care pupil on line.
              being one of the international branded it is undeigestble u r way of serving the customer.
              if the things not set right i am going to take next level ( the times of india, customer care etc., )

              Airtel — Forcing Hello Tunes upon me

              I never requested or Hello Tunes. Today I got a text message saying

              "Congratulations for starting Hello Tunes. You will be charged Rs.30/mon towards subscription charges from next month. Stop HT by calling 54321808 toll free. From: 543211"

              How dare Airtel force Hello Tunes subscription on me and ask me to call a number to cancel the subscription?
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                santoshys
                from Bengaluru, Karnataka
                Oct 5, 2010
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                dear sir,
                I got my pre-paid mobile phone of air tel in july 2008. All photo, id proof was submitted while taking the connection. I received sms stating pls deposit / submit the same. why this is so? is there any facility to submit the same online?

                however, i am submitted the scanned copy of my photo and id proof for your further necessary action

                thanking you
                santosh
                Aug 13, 2020
                Complaint marked as Resolved 

                Airtel — submitting Documents

                Dear Sir,

                In the month of june I have taken one pre-paid connection with form i have given all revalent documents which agin i have submitted on first week of July. 2 weeks latter my incoming & outgoing was blocked & agin i have submiited all revalent documents Ref No [protected] My mobile no is [protected]. If every month i have to submitted my documents kindly refund my amount given aginst the sim procurment. ITS HORRIBLE TO SUBMITTE DOCUMENTS EVERY TIME.

                AirTel — about document submit

                Dear sir,

                I am using AIR-TEL prepaid number for last 5 years, Last two week before i received one mess about re summit your ID proof. After that i never receive any message or call from AIR-TEL. yesterday i make a call that time the call was disconnect and i seen INACTIVITY SIM in my mobile. After that i call to customer care they speak and transfer to some other 2 persons. finally they give one number and told you will get new SIM in AIR-TEL showroom with 25Rs charges for that. Today morning i call that number they also told the same. I totally disappointed for this action, without any information how they disconnect the network. Now i get the same number means i need to pay 25Rs. But for join a new customer they give free SIM. I confused this system. Pls clarify.
                Dear Sir,
                Please submit my document against Mob.No.[protected] as early as possible.I have no facility incoming & out going after submit the document through retailer.So request to you please start my connection.So I will be thank full to you

                Thanking You
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                  J
                  Jagjit Swain
                  Oct 4, 2010
                  Resolved
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                  Address: Bangalore, Karnataka

                  I dont know if there would be any activity on this complaint but i am still raising my concern here because i am frustrated with the PATHETIC Service Provided by AIRTEL.
                  LAST MONTH I STARTED HAVING A PROBLEM WHERE IN THERE IS ABSOLUTELY NO AIRTEL SIGNAL IN MY ROOM WHICH IS IN THE GROUNDFLOOR OF MY APARTMENT, NOT ONLY THAT WE DONT HAVE ANY SIGNAL IN MY APARTMENT. I CALLED UP AIRTEL AND LODGED A COMPLAINT ON 18TH SEPT 2010 (COMPLAINT N0:[protected] AND WAS INFORMED THAT IT WILL BE FIXED BY 28-SEPT-2010 BUT TODAY ITS 5-OCT-2010 AND FORGET FIXING THE PROBLEM NO ONE IN FROM AIRTEL HAS EVEN BOTHERED TO CALLED ME TO CHECK MY PROBLEM. FOR LAST 15 DAYS THERE HAS BEEN ABSOLUTELY NOTHING DONE BY AIRTEL AND MY MOBILE PHONE HAS BECOME LIKE A LANDLINE AND I HAVE TO PLACE MY PHONE IN MY BALCONY TO RECEIVE SOME SIGNAL (1-2 STICKS MAX).
                  I THINK AIRTEL HAS TOO MANY CUSTOMER BASE AND HENCE DONT BOTHER ABOUT 15-12 USERS IN MY APARTMENT AND MYSELF ALTOUGH I HAVE BEEN USING THIS SAME NUMBER SINCE MAY 2006.

                  ITS TIME TO GO FOR A DIFF VENDOR.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  THIS PROBLEM IS IN
                  TC PALAYA, KR PURAM BANGALORE
                  NEAR GARDEN CITY COLLEGE
                  I and my flat mates have been facing this problem since last 1 month and you folks are not doing anything about it..
                  calling 121 is a waste of time.
                  REMINDER..REMINDEER...REMINDER...
                  r/sir
                  i m very hapazard becasuse your line men not take serious
                  two mont regular i m nor received bill and i do not know what i amount i deposit
                  and i received regular by SMS "I[censored] NOT BILL PAY YOU CONECTION IS DISCONNECET"
                  ACTUALLY LAST MONTH I FACEC STRUGUL AND I RECIVED DUPLICATE BILL THEN I PAID
                  but same position this month. WHAT CAN I DO...
                  ROBIN SARKAR
                  C-3, SHIV MARG, DHUNDLOD HOUSE COLONY,
                  22-GODAM, JAIPUR.RAJASTHANJAIPUR, INDIA
                  MOB. NO. [protected]
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                    dharmastalin
                    from Ernakulam, Kerala
                    Oct 4, 2010
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                    Address: Chennai, Tamil Nadu

                    sir,
                    i had booked one airtel broadband connections. Airtel authority promises to give the assured gift of reebok watch. but until now i never received the gift from airtel company.

                    Airtel India — not received assured gifts

                    I Mr.SUBODH SUDRESH SUDRIK having airtel postpaid plans, carring two plans of 399/- and 199/- from 04/012/2008. My two numbers are [protected] and [protected] respectivly. Mr. SUSHIL KHERA, sales representative Airtel India who introduced plan of 399/-and i got one sim card of plan 199/- free. The problem is that on these two plans there is assured gifts are there, having pamplet of this scheme and it says after paying first bill payments we will get scratch cards, but after paying two payments nothing is received. So that i called MR. SUSHIL KHERA on his personal mobile number(writen on photocopy of application form), he assured that within 2 to 3 months we will get the gifts, because of the heavy work load the gifts got delayed. But after the 3 months when I called him but his mobile service says its invalid number. The same complaint I forwarded in service centre at peninsula, lower parel, but the no response was given by the attendent MS SHWETA PATIL, directly says that they cant help me out, nothing in their hand and says that this department can't handled these kind of complaints.The same complaint i forwarded on nodal offier airtel mumbai.But no reply received.
                    I hope my complaint will be notice.
                    Sir, 30.09.09

                    A 60 rupees voucher, when rubbed for activation number, was slightly spoiled due to
                    high moisure, on last week heavy rain in the evening.
                    I took the voucher to Air tel gallery at Lower Parel, .I was asked to fill a form . Along with filled form, I attached the Voucher and gave at the counter.They said in two days my mobile will be recharged with
                    the same voucher amount. But till now it is not recharged.
                    So, kindly make necessary arrangement to recharge my Moble No: [protected].
                    Thanks, TCR
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                      Madhu Sajnani
                      from Delhi, Delhi
                      Oct 4, 2010
                      Resolved
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                      Address: Mumbai City, Maharashtra

                      My request Number for installation of BroadBand is 135938 which was registered on 02/10/2010. . The following instances could really mar their customer relations:

                      1. Without having called for one of Airtel salesperson Mr. Rahul Tek visited our premises with false claims that he would get us Wifi router for free, he will get the installation within a span of one day, your engineers are working till 11 in the evening so on and so forth.

                      2. On the above promises, the application was submitted on 26/09/2010, the application number being 237860. Since that day we have been behind them to get the installation done. We have to follow up with Mr. Prasad Juvekar, Sr. Sales Officer, Mumbai and Mr.Suresh Tek, Territory Sales Manager, Mumbai with no reply from their side except for saying that the installation will be done tomorrow where tomorrow never comes.

                      3. Even with the Customer Care, regarding the complaint which was registered on 02/09/2010 where I was said that the installation will be done maximum by 5:30 pm on 04/10/2010. The time was again rescheduled to next 48 hrs, which I came to know after giving a call at the customer care after the promised time elapsed and I did not receive any call. Further to my astonishment the time was rescheduled without giving me any prior intimation of the same.

                      4. I received the contact number of Airtel's Nodal Officer Mr. Sanjay Bhutani, who does not receive the call after having called thrice.

                      Regards,
                      CA. Madhu Sajnani
                      Mobile : [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      AirTel — AIRTEL BROADBAND INSTALLATION DELAY

                      To,
                      The consumer court officer,


                      Respected sir,
                      I beg to say that i am akhilesh from ghaziabad and i applied for a airtel broadband connection but they didnt provide this connection till the given time and they are still doing delay.
                      I want to say that he called me by phone for airtel internet broadband connection and they came to my house and he took 1000rs and passport photostate copy with room agreement and he told me that i would get this service in two days till 11/11/09 and when i was calling him bcz of delay then he is not recieving my call either, and till now they didnt give me this connection yet.
                      He told me his name Varun saxena and his mobile number is [protected].
                      So, please accept my complaint i will be greatful of you.

                      Detail of receipt which they gave me,
                      AIRTEL.
                      receipt number-91388, your faithfully,
                      Akhilesh kumar, A-40,Mahindraenclave, shastrinagar, ghaziabad, pin- 201002
                      SEF NO.1894953.
                      mobile no-[protected]

                      Airtel Broadband — Installation delay

                      I have requested for a Airtel Broadband conenction earlier this month and an executive by name Alagr Visited me @ my residence collecting all the documents and a cheque for an amount of Rs 2697/-

                      He never gave me an acknowledgement and when I asked for it he told me thatb he will be giving second copy next day.

                      Next 3 days he never turned up and he never attended my calls as well. In the application form I have requested for connection on or before[protected]. None of the airtel executives updated me on the stats of the connection. When I called up customer care they asked for my connection request number which I dont have. Finally with the help of First name and last name they were able to track the request number and they told me that the connection will be given before 16/7/2010.

                      When I requested for acknowledgement and payment receipt they told me that it will be sent before 14/7/2010

                      So far there is no update from them.

                      I am not sure why they are so reluctant to give a proper update.
                      Can some one help me out ?
                      My connection request number is 1038223.
                      Can some one look into this and help me out ?
                      Surprising I got a call from Airtel sales team mentioning that there are no slots available in my location to provide me the broad band connectivity.

                      Earlier when I made the payment -Alagar from Airtel Sales team told me that there are 3 slots available.
                      Why there is conflict here ?

                      More over what happen to the amount that I have paid ? No update on that front.

                      Quite disappointing to see the kind of service I am getting from Chennai Airtel team.
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                        A
                        anantad
                        from Delhi, Delhi
                        Oct 4, 2010
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        Hi,

                        Last Friday[protected] one agent named Arun ( his airtel mobile no - [protected]) came to my house (Krisnappa garden, C V Raman Nagar , Bangalore - 93) and said about Airtel borad band connection. I applied for a new connection with application number TBLR[protected] and paid 5k as advance for 5 months subscription for plan Browser 899 plan. He said technician and he will come and give connection by saturday . I was waiting for them . Now also they are coming . Did not get ! It was a big cheating with me. Now his mobile is switched off. I call airtel customer care. They said no such application is registered and no such person is their agent . Airtel took it as complaint But i dont think i am going to get back my money or connection . I am cheated.One strange thing is that why Airtel is not taking any action against such fraud. Please help me to get my money back and catch these fraud people with the help of airtel network and police.

                        Ananta Kumar Das
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I think you should register a complaint with police with his name and mobile number. This will help them to find out who the real culprit is..
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                          Sat83
                          from Bengaluru, Karnataka
                          Oct 4, 2010
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          HAD PURCHASED AN AIRTEL PREPAID PHONE CONNECTION WITH NO. [protected] IN JULY 2010. I GOT THE CONNECTION ACTIVATED AND VERIFICATION WAS DONE BY AIRTEL THROUGH PHONE. THE CONNECTION WAS WORKING FINE AND IN SEPTEMBER 2010, I WAS NOT USING THIS NO. FOR AROUND 20 DAYS WITH CREDIT BALANCE OF RS.200 (APPROX) STILL IN THE NO., THEY PERMANENTLY DISCONNECTED THE PHONE CONNECTION.

                          WHEN I CHECKED OUT WITH THE CUSTOMER CARE, THE CALL WAS DROPPED EVERY NOW AND THEN, WHEN I MANAGED TO SPEAK TO A CUSTOMER SERVICE ASSISTANT , I GOT THE REPLY THAT THE NO. HAS BEEN RECYCLED AND WHEN I ASKED THE REASON THEY PUT ME ON HOLD AND THEN THEY DISCONNECT THE CALL. THIS HAPPENED QUITE FEW TIMES.

                          TODAY I SPOKE WITH ANOTHER AGENT AND SHE ELEVATED THE CALL TO HER SUERVISOR WHO TOLD ME THE SAME STORY AND TOLD ME SHE IS HELPLESS AND THE NUMBER HAS BEEN RECYCLED AND IT IS NOT POSSIBLE TO GIVE ME THE NO OR THE MONEY IN THAT NO BACK.

                          PLEASE ADVICE ME WHAT TO DO...
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Airtel Prepaid — disconnect without any reason

                          Dear Sir, I am a Customer of Airtel Punjab mobile number [protected] life time prepaid Last month on 28 dec 2009 my number disconnect without any reason.I complaint customer care but no any response.I had submitted my ID again and go for several times to mansa Aitrel service Krichana Telecom but no response.I want to help me for action to airtel or going to consumer court?I hope for your help.
                          Thanking you,
                          Regards
                          Gurpreet Singh
                          Dear Sir, I am a Customer of Airtel agra in u.p mobile number [protected] life time prepaid my balace is cuting without any reason. so, I complaint customer care but no any response.I want to help me for action to airtel or going to consumer court?I hope for your help.
                          Thanking you,
                          Regards
                          deepak kumar

                          AIRTEL (PREPAID) — disconnected without any reason

                          my airtel number [protected] is dicconnected on last week of dec 2009. i have recharged my number with life time valadity in ist week of dec 2009. afterward dec29 my sim shows a message Sim Card Registration failed.......

                          as i've recharged it witd life time valadity it is not working.....

                          customer care and corporate offices are not helping as they said go there,,go there...m fed up calling services...


                          please start my number as soon as possible....

                          my alternate number is [protected]...


                          thanx

                          Airtel Prepaid Connection — Disconnect with any reason

                          Sir/ madam


                          i have an airtel number [protected]. I am using this number form more than 6-7 years. Recently i got the problem with my sim and then i made contact with airtel dealer office at 112a, Sharti Nagar, Model Town Ludhaina, The issued me new sim after submit the copy of my passport copy. Very next month that at 28 feb 2009. i came to know that i sim is not working agian. Then i approach to the customer care the said submit your proof to the near airtel dealer office. Next day was sunday and monday the day of HOLI for this reason all the relevant places are closed. When next working day i came to know that my number is suspened. I need the number very urgent i fill this number in my Visa Verifaction file and also have so many contact with people. i also running my profession with this number. Please do the need full as soon as possible.

                          Regards
                          Balwinder kaur
                          MIG-50, urban estate, Dugir Road, Phase I, Ludhana Punjab

                          AirTel — disconnection with any reason

                          disconnection without any reason

                          I have got landline connection sometime back with airtel ; faced a hell of problems with this guys in the past while setup the connection . after I wrote the story here someone called from airtel and fixed the issue . even after I use to face problem every time since the phone number given to me was used by someone else in the past . when ever am calling airtel I have to pick up big fight with them to explain this issue else they will say this not your number .
                          Now the master stock from airtel happened ; one fine morning my internet stopped working . after running piller to post got know the connection was taken off . and the cust care accepted that it was mistake from airtel end . I have made all my payment on time and next bill due is Oct 3rd no reason the connection was taken out
                          And someone called himself as manager when called 198 told me that he will correct it soon. After that I got a call from airtel asking for documents because I have request for reactivation of my internet . I never asked to cut connection or looking for re activation . my question is very simple if this not my mistake why do need again go to aitel office to submit the documents . why airtel is not ready to correct his mistake rather pushing it back to customer
                          And the person closed my compliant and put a note customer is not willing to submit documents
                          I want to take an legal action with airtel since this is going beyond the limits ; need your help
                          My cust id is
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                            D
                            davidv
                            from Mysore, Karnataka
                            Oct 4, 2010
                            Resolved
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                            Address: Bangalore, Karnataka

                            Hi

                            This is to bring it to your notice that I am not happy with the service and the way i was treated.

                            I had subscribed to Airtel postpaid connection on the 21 Sep by paying a deposit of 500 to your representative. I had submitted photo copy of my voter ID and a Photo.
                            NAME - David
                            MOBILE - [protected].

                            My connection was activated on 21st Sep. I had a representative called Govind called me from ([protected]) on 23rd as i was not at home he told that he will revisit on Saturday. Govind came to my house on Saturday 25th Sep and i meet him in my house.Govind asked me few question like rented or own house. Govind asked me where are you working, i replied that i was working with Firstsource Solution limited. Now i am joining DELL from 4th OCT.Later govind asked me to show the ID card. I told that i don't have as i have submitted it back to the company. Later Govind asked me 200 rupees as bribe i denied to it. Then he told that everything is fine, Govind told that you may receive a call from air tel confirm that i visited.Later Govind has manipulated my details. My connection was blocked on 29 and when i called Airtel customer care, I was informed that i was working with First India Corporation and my address did not match. I told that it was wrong i never worked with First India Corporation. First I spoke to (floor Manager) Umesh, who was not at all helpful. Did not wanted to listen to what i wanted to say. Was very rude, Just told we will not activate the line.Later passed the call on to Jonhcy (Floor Manager) Just repeated what Umesh was telling, Umesh was standing right next to her i could hear him saying at background tell can't activate. Johncy Hangup the call on me. Called back again and spoke to Floor Manager Pavitra. Who was not sure what was happening as there was no clear notes on my account. Asked Pavitra to call the representative who verified and double check she denied, and not ready to listen was only repeating contact Airtel Outlet. I was treated with very poor customer service and she hung up on me as well. I called back again and spoke to Floor Manager called BalaMurgan who was very helpful and listen to me and said he will initiate a re-verification. He called Govind but his phone was switched OFF, Later he spoke to Prakash (Sales Representative) from whom i took this connection. He confirmed that what are the documents i had submitted. Balamurgan asked me to re-submit the documents and i did submitted it to Prakash again. Later I was told that he will get back to me within 48 hours with call reference number[protected]. Today i called customer care with the reference number i reached Pavitra Floor Manager again who was not helpful previously. Was very rude told that will not activate this line or will not re verify. This line is cancelled. I don't wanted to tell anything more. I wanted the call to be transferred to someone else. I really did not feel comfortable speaking to her. Later i was transferred I was on hold for 12 min before Another Floor manger Chithra answered. it was very poor service all together. Later chithra told that will not be able to activate as my previous collage told. I asked her to explain what had happened. She told your address verification is failed. That is when i realised that they still don't know what i was telling them. By now i was on the phone for 45 min. And i explained her everything again. She was dead silent did not know what to reply. Then went on saying i cant do anyting for you. Contact the representative who came for verification or go to Airtel Outlet. I told Chitra that as you will not activate the line, please call the representative to whom i payed the deposit and tell that he should refund as the line is been cancelled because of the verification. She replied i can't and she disconnected the call. I never ever expected this from a floor Manager. I was not at all happy that they were not ready to do anything for me as i was ready for re-verification. They were always using a term 'procedure' for everything and never sounded that they understood me and wanted to help me. Saddest part is i have spent over 4 hours speaking to Customer care. (Floor manager) i was asked to call the representative when i called them i was given a different number and asked to call their manager. Only one thing i can understand from this experience that they all play a blame game rather than checking how to help the customers.

                            Now I don't know what to do. I do have Airtel Land line and broadband connection. Thinking I have to move to another provider by cancelling everything. As i never came across a person who can really help me to get this connection back.

                            I request you to look into this and take necessary action and ensure this is not repeated henceforth to any customer. It is disgraceful to receive this kind of service from a company like Airtel. As i always believed Airtel was the best. But now I think I was wrong.


                            Regards,

                            David.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear sir,


                            I am mailing you regarding my airtel Prepaid mobile number that is [protected].
                            On 7th of December ie Saturday i went to Airtel's showroom which is located in Sahara
                            Mall, Gurgaon to convert my prepaid number to postpaid number what they demanded from me i have given all documents to them.

                            Also they told me that your prepaid number will get dissconnected within 72 hrs and postpaid sim will get activated after confirmation from dialing 59059 number but whwn i called that number for confirmation 59059 customer care told me that whatever you are giving information to us does not match to our records so we cannot activate your number.

                            So from last 3 to 4 days i am not being able to use my number which is so frustrating for me both sim are in disconnected state, I have asked Airtel's showroom's employees so many times about this but they are giving me fake promises.

                            So sir please do something ...


                            Regards,

                            ROHIT MADAAN

                            Alternate number- [protected]
                            Dear sir,


                            I am mailing you regarding my airtel Prepaid mobile number that is [protected].
                            On 7th of December ie Saturday i went to Airtel's showroom which is located in Sahara
                            Mall, Gurgaon to convert my prepaid number to postpaid number what they demanded from me i have given all documents to them.

                            Also they told me that your prepaid number will get dissconnected within 72 hrs and postpaid sim will get activated after confirmation from dialing 59059 number but whwn i called that number for confirmation 59059 customer care told me that whatever you are giving information to us does not match to our records so we cannot activate your number.

                            So from last 3 to 4 days i am not being able to use my number which is so frustrating for me both sim are in disconnected state, I have asked Airtel's showroom's employees so many times about this but they are giving me fake promises.

                            So sir please do something ...


                            Regards,

                            ROHIT MADAAN

                            Alternate number- [protected]
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                              M
                              mattamsagar
                              from Chennai, Tamil Nadu
                              Oct 3, 2010
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh

                              I have requested for New broadband connection 10 days back and there is not even a single call from them. No proper communication. Customer care people themselves do not know what process has to be followed and they give falsy information. Customer care people mislead us and service is ver poor. Till now they have not installed Broad band connection. No communication at all. Worst Service.
                              Receipt No: HY280425
                              Ticket no: 18623345


                              mail id : [protected]@gmail.com
                              Sagar
                              Mob: [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Airtel Broadband Connection — WORST SERVICES OF AIRTEL BROADBAND

                              I am Ajay Singh (E-9 1st floor Sec 27 Noida) and I am enjoying airtel broadband connection from last three years but now I am facing too much threats from airtel side from last week I had already register a complaint four times on [protected] and complaint ID is 39912608 and 39989376, and I had already talked to Mr. Lalit (Area Incharge of Noida Sec- 27) twice time regarding this problem.The same problem was happened last time but it was taken very lightly from there side.This time I want to change the modem and landline phone to avoid this problem again.

                              I had already sent this complaint to care.[protected]@airtel.in but none of the action taken from there side as I am really fed up from there services.

                              You are requested to help me out from this and kindly take a course of action as soon as possible.


                              Thanks & Regards,


                              AJAY SINGH
                              +[protected]
                              take your broad brand put on
                              your complaint solved...any more doubts, i will solve
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                                I
                                iamshantanu
                                from Kolkata, West Bengal
                                Oct 3, 2010
                                Resolved
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                                Resolved

                                Address: Ghaziabad, Uttar Pradesh

                                I recharged my AIRTEL prepaid mobile([protected]) with Rs. 500 on 1st september 2010 and got a talktime of Rs. 453.31 .

                                On 3rd September I registered my Airtel mobile no on www.facebook.com(on my computer). www.facebook.com sent me a SMS which had a link to 0.facebook.com to "ACCESS WITHOUT ANY DATA CHARGES" !!!

                                Let me make it clear that no other website has been accessed from my mobile except 0.facebook.com and that too by AIRTEL LIVE!

                                But within one week 10 Rs. were deducted from my account(and I HAD hardly made any calls or sms during this week !). This amount was added back to my balance on calling Airtel Customer Care.
                                I had called up Airtel thrice and one of them said access is free by mobile office and another said it is free by airtel live and added back the amount !...AIRTEL executives got me totally confused !

                                I did make one call lasting almost 10 min and a few SMS amd my balance was now around 440 Rs.
                                But on 15th or 16th sep(i don't remember exactly) Rs. 17 were again deducted for data usage and my balance became Rs. 423.
                                Then on 19th september the unimaginable happened !
                                My balance suddenly dropped to Rs. 340 i.e. a deduction of Rs. 83 !!!! (between 10-11 pm on 19th sep.)

                                The Airtel 198 complaint helpline executive assured me that my complaint will be resolved by 23rd sep. But nothing happened. I again lodged a complaint and this time I was given the date 30th sep. But the amount has NOT BEEN REFUNDED as yet. In the last 10-15 days I've called up Airtel Customer Care, 198 Helpline as well as the Airtel GPRS helpline 12118 almost 12-13 times. But they have been telling me that they don't know about any such mobile site called 0.facebbok.com and that data usage is 30p/20kb for all sites accessed from Airtel Live !

                                I'm HIGHLY DISSATISFIED with the unprofessional behavior on part of AIRTEL executives.
                                I request concerned AIRTEL authority to kindly look into my complaint and

                                SHANTANU SHARMA
                                Mob No - [protected]
                                E-mail - [protected]@gmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                The same story is repeating here on my number... I browsed 0.facebook.com through airtel live & my account balance was brought down to zero from Rs. 21... After calling the customer care of Airtel their exeutives dishaterned me & names me the names of the website which i never browsed from my cellphone...

                                I am sure Airtel will loose its hold on masses...


                                Mubashir

                                E-mail: [protected]@gmail.com
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                                  A
                                  amitkutwal
                                  from Hyderabad, Telangana
                                  Oct 3, 2010
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  Not so respected Sir (From now),
                                  i am using your service approximately 5 years.
                                  I have been charge Rs 20 dated 2/10/10 at 11:30PM (Got details from your 121) without consent.
                                  For Tadka live, This is second time of tadka live.
                                  I had warned your executive regarding Not to activate this one in future.
                                  My no is [protected]

                                  Did i sent you a sms or made a call to start the service?
                                  Please note that I have coming this problem more frequently.
                                  I here by requesting you to stop activating services without consent and make people fool.
                                  And kindly refund my balance.

                                  Regards,
                                  Amit Kutwal, Pune
                                  Airtel customer
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Number sent wrong by mistake!!

                                  Tadka live
                                  Not so respected Sir (From now),
                                  i am using your service approximately 5 years.
                                  I have been charge Rs 20 dated 2/10/10 at 11:30PM (Got details from your 121) without consent.
                                  For Tadka live, This is second time of tadka live.
                                  I had warned your executive regarding Not to activate this one in future.
                                  My no is [protected]

                                  Did i sent you a sms or made a call to start the service?
                                  Please note that I have coming this problem more frequently.
                                  I here by requesting you to stop activating services without consent and make people fool.
                                  And kindly refund my balance.

                                  Regards,
                                  Amit Kutwal, Pune
                                  Airtel customer
                                  Respected sir,
                                  I have been falsly charged by Tadka live (This is 3rd time) of somthing 18 Rs.dated 6/10/10.
                                  I have discussed this with your executive on 12/10/10 regarding deduction, they assured me for taking positive action. But till now i have not received my balance back. Thats why i m not recharging my account.
                                  So, please do needfull action and assure me that in future there will not be such reduction. so that i can recharge my account further1

                                  Regards,
                                  Amit Kutwal
                                  ([protected])
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                                    B
                                    bhalladeepak
                                    from Delhi, Delhi
                                    Oct 3, 2010
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                                    Address: Central Delhi, Delhi

                                    MY AIRTEL LANDLINE CONNECTION [protected] IS NOT WORKING SINCE AUGUST 27, 2010 FOR WHICH A COMPLAINT WAS REGISTERED WITH AIRTEL ON AUGUST 28, COMPLAINT NUMBER 36978850, HOWEVER AIRTEL CLOSED THIS COMPLAINT WITHOUT RESOLVING ON SEPT 13. ON ASKING WHY MY COMPLAINT WAS CLOSED WITHOUT RESOLVING THE CS REP OPENED A NEW COMPLAINT NUMBER 37574906 AND RUDELY REFUSED TO REOPEN THE PREVIOUS ONE.

                                    THAT WAS ON SEPT 13, AND TODAY IS OCTOBER 1, HOWEVER THE PHONE IS STILL NOT WORKING NEITHER I HAVE RECIEVED ANY WRITTEN INFORMATION OR ANYTHING FROM AIRTEL ON THIS.

                                    I TRIED TO CONTACT SOME PEOPLE IN CORPORATE OFFICE HOWEVER THEY HAVE ALSO BEEN MAKING FALSE PROMISES.

                                    AIRTEL HAS SERIOUSLY VOILATED "TRAI’s Telecom Consumers Protection and Redressal of Grievances Regulations 2007".

                                    I DONT THINK I WANT TO BEG ANYMORE FOR GETTING MY PHONE FIXED, AS AIRTEL'S CUSTOMER SERVICE IS PATHETIC.

                                    TO MAKE IT WORST AIRTEL BILLED ME, EVEN FOR THE PERIOD WHEN THE PHONE WASN'T WORKING.

                                    HATS OFF TO AIRTEL AND ITS STAFF FOR MAKING NEW RECORDS IN POOR CUSTOMER SERVICE.
                                    Dear Rakesh,

                                    Please note that this complaint has been noted by your company earlier also on 28th August 2010 and as you mentioned your team is working on a resolution, I would hereby request you to tell me what your team is doing and how?

                                    Please also tell me what are your comments on your company's voilation of TRAI’s Telecom Consumers Protection and Redressal of Grievances Regulations 2007".

                                    Please also tell me what your company has done to keep your customers informed of the challanges that you may be facing in resolving this issue?

                                    Best Regards

                                    Deepak Bhalla
                                    [protected]
                                    My airtel landline no. is[protected] is dead. I have lodged complaints many many times ( one of the complaint no. being[protected]. Without resolving the problem, after 2-3 days we recieve sms that the problem has been resolved. This is something realy untolerable. We have not been able use our phone since the last soo many days. You may check this from your records as well.

                                    Further the broadband problem also stands as it is. After working for sometime, it stops working.

                                    Kindly sort out the problem as soon as possible.

                                    Thanks
                                    Rakesh Kumar Jain
                                    [protected]
                                    my airtel landline No[protected] is dead from yesterday. Please repaire it and also correct the e-mail address [protected]@rediffmail.com.

                                    Thanks

                                    Dr Ruchi Nigam
                                    Jabalpur
                                    i think this company is making fool o[censored]s we should tell of our friends & soical near &dears about it & ask them to surrendear their airtel connections &also take care that any one from us should not get a new airtel connection
                                    Same case is with me . They Resolve the issue without any feedback
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                                      K
                                      kamanehria
                                      from Palampur, Himachal Pradesh
                                      Oct 3, 2010
                                      Resolved
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                                      Resolved

                                      Address: Kangra, Himachal Pradesh

                                      My name is Kamal Nehria. I am retailer of Airtel prepaid service Kamala Communication ([protected]). i have a small shop in the village called Bhagsu Nag. I am using services of airtel from last 6 years.
                                      I am giving my best services to my customers, but recently i got a messege from No.[protected] on 1October. contents of this messege are ( Dear retailer u have gifted a transfer balance of rs. 3333.00 on your E-top account Now you can made recharge ) After that i got a call from this No. and the person calling from this No. assured me and told me that he is an employee of Airtel Communication Head Office in Shimla and suugested me how to send money on this No. [protected]. The time i got this messege i had balance Rs.8735 on my Lapu sim ( [protected]) after following his direction i have send money on following nos. [protected],[protected]. After sending money on these nos. my balance remains Rs. 274.i wait for two days and dint get any balance in my account, I lost Rs. 8461 this loss of money is alot for me To make all this money i have lost so many Nights and days.I contact with my distributor Mr. Akshay Bhardwaj No. [protected], after that i contact with my territory manager Mr. mukesh Dhiman No. [protected], after that i contact with my Area Manager Mr. Rajeev No. [protected]. After consulting with them my problem i dint got any response, they also ignore me even they smile on my face and dint pick my phone,
                                      Please find out who is creating all these problems i also would like to request you to close these No. [protected],[protected]. so in the future they should not create any problem to other Retailers in the Country. I want you to find out the solution of my problem. this damage is creating mental and physical harm to me. i am totally in depression. i hope you will find out proper action against these people.
                                      Thanks. Kamal Nehria Ph. [protected].
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Airtel Prepaid — poor service and fake e-recharges

                                      hello ,

                                      my no is [protected] airtel prepaid .I have done easy recharge o[censored]nlimited sms of rs 67 twice last month.
                                      the recharege which was supposed to be for 1 month time but it hardly works more than 3 days .
                                      CALLING the customer care didn't solve my problem.I feel really bad for airtel for providing such disgusting service.I have received a complaint ID no[protected].But in vain.

                                      Airtel Prepaid — charging for free services

                                      my mobile number is [protected] i was charged for browsing 0.facebook.com which is a free service on 15 jan 2011. i recharged for Rs 35 on 7/01/2011 and i had a offer of full talktime but i did not get the full talk time till now .i did Rs 35 recharge twice and was promised to get full talktime within 48hours.
                                      i request you to kindly see to the matter and even i spoke to customer care on 11/01/2011. his name was Jayprakash and he told it would be rectified.
                                      i did not expect this type of service from airtel.i am being a customer for past 5 years and this is not the way to earn money honestly.
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                                        M
                                        mehar
                                        from Hyderabad, Telangana
                                        Oct 2, 2010
                                        Resolved
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                                        Resolved

                                        Address: Tiruchirappalli, Tamil Nadu

                                        Hi AIRTEL,
                                        From Past two days and also a couple of month back. I have been receiving vulgar SMSes from an unknown number.
                                        I suspect some people to be responsible but not sure of it. I am afraid he can do it from another number even if i block this present number.
                                        Please provide a solution for this.
                                        I am ready to file for a legal action on the number.
                                        Thanks
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Airtel — Vulgar SMS from +919561610734

                                        Hi Airtel,

                                        I am continuously receiving vulgar and abusive SMS from this Airtel mobile number [protected] from[protected] onwards. It has completely disturbed my work and family life. I have stored sms's in my inbox .I want to know about that person. kindly mail me the details of owner of this mobile number.
                                        I am ready to file for a legal action on the number.
                                        I also want you to trace/block the number so that it is not misused by the owner on other people like me. looking forward for your prompt reply.

                                        Thanks,
                                        Sunil
                                        My Contact Number ([protected])
                                        Hi Airtel,

                                        Subject: Vulgar SMS From [protected]

                                        I am receiving vulgar SMS from this unknown number [protected] from 8th oct 2010 onwards. It has disturbed my work and family life.
                                        I have stored sms'S in my inbox . I want to know about that person...kindly mail me the details of owner of this mobile number.
                                        I am ready to file for a legal action on the number.

                                        Thanks,
                                        Sunil
                                        My Mobile number [protected]
                                        Hi,
                                        I would like to thank you for the resolution and I agree to close the Complaint dated[protected].


                                        Regards,
                                        Sunil
                                        [protected]
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