Airtel Complaints & Reviews

Hi
I would like to bring that to your notice that I was using the following connection of Airtel
Mobile number : [protected]
Name on the Account : Richa Tyagi
Address : Hcl technologies, Plot 1 & 2 Maple towers, Noida

I gave a request for the conversion of that number to prepaid
as prevoiusly it was a postpaid number.I have made a full and final payment against that number and that number was successfully converted to prepaid.Now the main problem is that when the connection was activated, I was charged 500 INR as a security deposit and after that I was charged one
month advanced rental.=0AWhen i gave a request for that number to be conve=
rted to prepaid, the payment which I made was for the unbilled amount till =
the date of payment and i was told that when the bill will be generated all=
the advance=C2=A0payments=C2=A0inc. the security deposit and the advance r=
ental and also any extra payments made at the time of Full and Final Paymen=
t will be credited to my prepaid number. =0A=0AThere was no=C2=A0such adjus=
tment which happened so that was a false commitment made to me.=0A=0AThe se=
cond problem is that when the above mentioned number was converted to prepa=
id, I=C2=A0submitted my photo id and the address proof with one=C2=A0PP siz=
e photo.=0AThe verification was done after 2 days. after that the=C2=A0numb=
er worked fine for a month. but after that=C2=A0it was disconnected permane=
ntly and now=C2=A0it=C2=A0says that the number doesn't=C2=A0exists.=0AThat =
is my offiice=C2=A0number and i am facing many problems due to the same.=0A=
I have tried contacting the airtel office at Shopprix Mall and even the off=
ice at sector 18=C2=A0Noida but they are saying that its impossible to acti=
vate that number. It contained 992 INR airtel to airtel Balance when I was =
stopped by airtel.=0A=0APlease help me recovering my number as no one is he=
lping me.=0A=C2=A0=0AThanks and Regards, =0A=0APranaya Chaudhary=0A+91-97110=
60655=0A=0A=0A Unlimited freedom, unlimited storage. Get it now, on ht=
tp://help.yahoo.com/l/in/yahoo/mail/yahoomail/tools/tools-08.html/
--0-[protected]-[protected]=:1808
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<html><head><style type=3D"text/css"><!-- DIV {margin:0px;} --></style></he=
ad><body><div style=3D"font-family:times new roman, new york, times, serif;=
font-size:12pt"><DIV></DIV>=0A<DIV>Hi</DIV>=0A&l...⇄ wo=
uld like to bring that to your notice that I was using the following connec=
tion of Airtel</DIV>=0A<DIV>&nbsp;</DIV>=0A<DIV>Mobile number : [protected]<=
/DIV>=0A<DIV>Name on the Account : Richa Tyagi</DIV>=0A<DIV>Address : Hcl t=
echnologies, Plot 1 &amp; 2 Maple towers, Noida</DIV>=0A<DIV>&nbsp;</DIV>=
=0A<DIV>I gave a request for the conversion of that number to prepaid as pr=
evoiusly it was a postpaid number.</DIV>=0A<DIV>I have made a full and fina=
l payment against that number and that number was successfully converted to=
prepaid.</DIV>=0A<DIV>&nbsp;</DIV>=0A<DIV>Now the main problem is that whe=
n the connection was activated, I was charged 500 INR as a security deposi=
t and after that I was charged one month advanced rental.</DIV>=0A<DIV>When=
i gave a request for that number to be converted to prepaid, the payment w=
hich I made was for the unbilled amount till the date of payment and i was =
told that when the bill will be generated all the advance&nbsp;payments&nbs=
p;inc. the security deposit and the advance rental and also any extra payme=
nts made at the time of Full and Final Payment will be credited to my prepa=
id number. </DIV>=0A<DIV>&nbsp;</DIV>=0A<DIV>There was no&nbsp;such adjustm=
ent which happened so that was a false commitment made to me.</DIV>=0A<DIV>=
&nbsp;</DIV>=0A<DIV>The second problem is that when the above mentioned num=
ber was converted to prepaid, I&nbsp;submitted my photo id and the address =
proof with one&nbsp;PP size photo.</DIV>=0A<DIV>The verification was done a=
fter 2 days. after that the&nbsp;number worked fine for a month. but after =
that&nbsp;it was disconnected permanently and now&nbsp;it&nbsp;says that th=
e number doesn't&nbsp;exists.</DIV>=0A<DIV>That is my offiice&nbsp;number a=
nd i am facing many problems due to the same.</DIV>=0A<DIV>I have tried con=
tacting the airtel office at Shopprix Mall and even the office at sector 18=
&nbsp;Noida but they are saying that its impossible to activate that number=
. It contained 992 INR airtel to airtel Balance when I was stopped by airte=
l.</DIV>=0A<DIV>&nbsp;</DIV>=0A<DIV>Please help me recovering my number as =
no one is helping me.<BR>&nbsp;</DIV>=0A<DIV><STRONG style=3D"FONT-FAMILY: =
comic sans ms">Thanks and Regards, <BR><BR>Pranaya Chaudhary

Good afternoon sir/madam,
We take a Airtel broadband connection from Bharti Airtel whose number was [protected]. and use that connection and pay the amount on mention dates till I use it.

-- Now on June 15, 2008 we file cancel request to our connection. the request number is 355398, we recive a msg from airtel we will withdraw it as soon as possible. but they never come & we not use this connection. we again file cancel request for connection. But Airtel company is sending us bill, when we have file the cancel request many time also we are not using that connection. why they are sending us fake bill.
So Sir/Madam pls consider it personally. they are treating us also if we not pay this amount they will abuse us and beat us.

thankyou sir.
regards

Ashwani Kumar
[protected]
[protected]

I got a Airtel prepaid connection a year back. The local Airtel guys influenced me by saying that the Airtel is the best as far as mobil connectivity is concerned. But it has been weighed as the worst as far as my experience is concerned. The locality where it live in is very poorly managed by the Airtel. Even for getting connected within home-domain is impossible. It gives some different tone within Airtel-network. All local within Airtel network cannot be done through my phone apart from those of to other networks. It needs much efforts to get connected to any one. Frequent cuts are faced in in-coming and out-going calls. I cannot complete any conversation in ONE short. Either I have to give more than four or five calls or receive four or five times from a caller to get the talk completed. It has become a very pinful and damn costly too.

Take my complaint with utmost concern. Afterall all residemts of my locality having Airtel connection are having this serious roblem.

Regards.
Arun Kumar Tiwari ([protected]-Airtel)
279, Radio Maidan
Sitaramdera
Jamshedpur
Jharkhand
PIN 831009

I have 5 yrs old airtel sim. In 5 yrs airtel collected my bill every month by help of ECS. Last month they also collected my bill by bank. But by mistake that bill was not clear. So without any alltimate they disconnected my mobile services. My business is only depend on my phone. So pls take action on my request.

my number is [protected].please unsubscribe yahoo zone from my number

Hi,

I had been using Airtel (karnatak circle) for the last five years.
But when i got tranfered to pune, I had teh worst nightmare.
Words cannot describe the ill-treatment rendered.

I wonder if a company can afford to deal with a customer like this. May be they though they already lost the customer as I was enquiring to close my bangalore connection and take up one in pune.

In 2003 i paid a security deposit if 1000/-. Untill the day of closure everyone confirmed that the money is intact. after the closure of the connection there was dead silence about the deposit amount. I waited for 2 months, then started a chain of emails with inconsistent explanations (proving the fact that they are cooking up stories)

finally when i wanted to escalate the matter to the Nodal office, one team manager of customer care call centre states that my deposit amout was adjusted with my bill in the year 2006...

This is absolute lie.

I wish consumers in India have an easier access leagal systems to get justice.

now again when i took up a new connection (foolishly i landed up with airtel) they asked a security deposit, which the agent promised to refund after 2 successful billing cycles.

now the customer care says that it will be adjusted with the final bill at the time of closure.

trust me, if i were to close teh connection few months from now, Airtel will not hesitate to sy that the deposit has be already adjusted with the 3rd mont bill and so on.

When will we see the a dawn with all these attrocities put to an end ???

sir,
For the past four months i have been complaining for unsubscribe for MITTI KE RANG which has been subscribed from my mobile No [protected]. I don.t know how it has been subscribed. From the day one I am requesting to unsubscribe for this MKR. I had given complaint to 121 and also to [protected] but so far nothing has been done. Because of this I cannot use my mobile for outgoing calls. Whenever recharge is done a sum of Rs. 30 is deducted from mobile. For the past four months I have lost Rs.120 and also I am losing financial earnings due to this. I once again request you to unsubscribe for MITTI KE RANG immediately.

now i hv got cell [protected], pls let me the pin which i forgot or else call on this no. all the time, when call on companint no. [protected], after feeding so many things, we get no. is busy, call against. no customer service provided properly. useless airtell serice, i will not suggest anyone to hv this connection at all. no use of sending such type of compalints thru net, no replies.

br jyoti [protected]

Dear Sir,

I had recharged Rs.197 for airtel to airtel free calls of 1000 minutes yesterday, but I got only 500 minutes instead of 1000 minutes, I do not know why airtel doing like this. If it declares any scheme or stops any scheme, they should send a sms to all the airtel customers so that everybody can aware about the new scheme. Why airtel cheating to the customers ?

But airtel is not doing this, I do not know how I will get 500 minutes back. Please help me.

Thanks
Ramesh

Hi,

I am using Airtel service since 2 years but the Customer service center has always been very rude, I am very much unsatisfied with the service they provide...My Mobile Number was [protected] it was disconnected due to payment issue...I made the payment one month back and called the call center 100 times but still the connection is not activated...now i lost hopes and took a new Vodafone connection...but being a service industry they should be 100% but they fail to do so...My advice to them is to shut this bussiness off

Thanks

Dear Sir,
this is Mozammil Quadri([protected])Prepaid Custommer. I am here to
camplaning about your Hello tune Services.
the problem is that, i activatted my Hello tune "Bahut Pyar Karte Hain Tum
ko Sanam" from film Sajan since last Year(2007) and never apply to change
it to another song. but yesturday morning i got the SMS about deduction of
payment for my Hello Tune rent. but afternoon i giot sms that your hello
tune is changed and new tune is activated as "Barsat ke Mausam Me" while i
naver apply to change my tune.and never attend ur promotional calls
rellated hellotune or any other offers. i also did not call customer care
since last three months. How can You technical person changed my Hello tune
without my permission and deduct Rs. 20 by my account. I also called
Customer care abount it at 121 and my complain No. is [protected] Dated
26/08/2008 time 4:30 Pm. thay said that ur problem is resolved in 24 Hrs.
but my problem is remain same.

Please look in to the matter personally. and resloved my problem. and
Please Activate my Previeus Helo Tune"Bahut Pyar Karte Hain Tumko Sanam"
Plzzzzzzzzzz
Thanks & Regard
MOZAMMIL QUADRI
[protected].

Sir,
This is to inform you that i have taken a new airtel prepaid connection on monday(08 sep 2008) in patna.I have submitted the required document to avail services.Meantime I have to move delhi very urgently on tuesday(09 sep 2008).Its been 4 days and still the number is not activated.My brother called to customer care several times but the customer executive told that number has been activated.But here I m not able to make call and also not able to receive any call.Is this services, i expect from airtel.I request you please activate my no asap, atleast activate my incoming call urgently so that i can receive my call.Hope you can understand urgency and do the needful.

My new airtel no:[protected]
Name of connection taken : Rakesh kumar.

Thanking you
Neeraj Kumar

From last one month I am receiveing call from airtel telecom, and ask me " you are Mr. Prasanna, some time ask you Mr. Rakesh Yadav, your bill is over due, plz pay ASAP", whether am saying NO am not Mr.Prasanna and for your kind information am not airtel customer and plz don''t call me again in this regard. First they call me once in a day. Now from last 1 week they calling 3-4 times a day and disturbing contineously during am busy with my office work/driving.

Airtel Telecom calling me from following Nos.
[protected]
[protected]

Kindly take action on this.

Thanks & Regards,
Sanjay Kumar Das
[protected]

Dear Sir,
On 14/04/2008 I have lodged a complaint for network problem in my resident area for which they have provided me a complaint no. 16294511. Till now I have not received any reverts yet and the complaint no. is still open. I waited for long and tried calling up airtel customer care but no resolution.

This is regarding my Mobile Connection No. [protected] and [protected] in the name of Rohit Agarwal, D-10, Ground Floor, Sec-41, Noida – 201301. From past 2 months I was facing the problem of network connection at my residence, for which I have registered a complaint at your 121. There was no response from your side and I called up again on 23/08/2008 and registered a complaint and after insisting they provided me the compliant no.[protected]. I was been assured that I will get a call from your executive after a week’s time. There was no response for the same and I called up again with Ms.Shilpa on 03/09/2008 and she assured me for the best of the services and will arrange a call back after 3 working days. Today is 09/09/2008 and still no response. I called up again at 121 and spoke to Mr.Pranav, Instruction ID[protected], and he told me that I should wait for 48 hrs more for the resolution or call back from airtel side. Then on insisting for speaking to the manager, he confirmed me that he will arrange a call back after 1 hr from his manager at around 20:30 hrs. I waited for one and half an hour and called up the customer care executive for the resolution and spoke to Mr.Ankit Bhatia, manager who was not at all ready to solve the problem and instead was giving me a new time frame for the resolution and after insisting on the commitment he gave a time frame of 1 month for the query resolution.

I think airtel has become so big that they even cannot solve their old customer’s query that are maintaining their relationship with airtel from more than 8 years and make them round and round and round. I think its your duty to provide better service to the customer by better network and connectivity and moreover a better customer care manager who can solve your issue quickly instead of Mr.Anurag Bhatia making us call your customer care every 4th day.

Please help us solving the issue.


Thanks and Regards,
Rohit Agarwal
[protected]

Maine 5.09.08 ko 395/- ka recharge karvaya tha jisme mobile par ya pc se connect kar unlimited download aur surfing ki facility thi jiski dwara palna nahin ki gayi. Download karne par uske 700/- bina information diye kat liye gaye.
iske bad customer care executive se baat karne par bataya ki isme koi free download hai hi nahin, jo ki scheme ke antargat bilkool free tha aur yeh scheme mujhe message dekar batai thi.

Dear sirs, plz note that am getting calls from [protected] of biju vargese always using bad sexual words and says he is register married my wife and he will take my wife dr. sheeja and my only son adwaith e srinivasan. plz tape and note all incoming and outgoing calls already complaint had given to cochin north police station as well as byappanahalli police station bangalore-75 also reported to commisioner of police bangalore and also reported to mla ragu plz send his id and photograph to my emaul id yous sincerely srinivasan cochin

I took a pre paid connection from splendid towers, Begumpet, Hyderabad, Andhra pradesh.

The mobile number is [protected] . When my friends/relatives/collegues call from US it says as Invalid number.

I have written a mail to [protected]@airtel and they send me a mail saying like it is a invalid mobile number. When i contact escalation manager & executives they say like there is no technical problem and whenever new series is launched they will have isssues for 45 days.
The excutive says like it happened for 9000 series also. They are not changing my number nor refunding the amount nor rectifying the problem.
Could anyone help me out

Hello madam, i have topup my airtel simcard using fast recharge.com using my icicibank debit card .they also send me the secret pin no.but the no is not valid .the pin which is received is incactive. Still i dint get any solution for this problem from the fast recharge.com.still the secret number which u have given is not valid i had sent many mails regarding this problem. PLease kindly do the needful otherwise i have all documant with me to produce legal notice to ur company. And copy of this mail also sent to airtel head office. surely i ill put leagal notice to ur website regarding thsi problem. kindly dothe needful otherwise be ready to get legal notice

Ref. Mob No. [protected]
place - Mumbai

I have subscribed for the SMS services named "MARATHI CHAR" i.e. 4 lines of poems in Marathi through SMS. For the same 7/- per week from by balance were deducted.
I wanted to disconnect with the services. I have informed the same to your customer care executive in the last month on 121 but the service still continued and for the last three weeks total 21/- has been deducted for this service.
I have complained atleast for 4 times for the deduction of money on 121, but still the money was continued to be deducted from my number. I don't know what kind of action has been proceeded for the same but the charges are still deducted from my account
You are kindly requested to disconnect this service to my number and restore the unnecessary charges which are deducted from my number
Kindly expecting the quick results

Dear Sir/Madam,

Greetings.

I, MAya Basavaraj Kotiwale, have purchased a Nokia moblie (N-73) with an Airtel prepaid connection (tel. no.- [protected]), 6th Jan'08, from the Mobile store, Ghatkopar (E).
Today morning, suddenly at about 9:30, my this above mentioned moble displyed a message saying " SIM card registration failed", and now I am unable to call or receive incoming calls. Moreover am not able to get AIRTEL Customer Care contact no by any means. Hnece it is requested that kindly do the needfull.

Thanks & Regards,

Maya.

Tel no[protected]
[protected]/8020
[protected]