Airtel Complaints & Reviews

Airtel DTH — change of dish position

sevaral time i made the complain for changing the position to view new channels every time the customer care personels said that the enngr would come and solve the proplems. so for the complaid not soved more than one month
my customer id is [protected]

A. RADHAKRISHNAN

AIRTEL DIGITAL TV — DTH position

sevaral time i made the complain for changing the position to view new channels every time the customer care personels said that the enngr would come and solve the proplems. so for the complaid not soved more than one month
my customer id is [protected]

Airtel Mobile — UNREQUESTED SUBSCRIPTION

I HAD ONCE TWO MONTHS BACK BY MISTAKE SUBSCRIBED TO VAS PACK WORTH Rs 30 and found it most useless. Now every month despite my asking them not to renew they automatically renew the same every month and charge it to my talktime. This must stop fortwith and my amount refunded.

My prepaid air tel connection No is [protected]

Yesterday night and to-day morning you have debited a sum of Rs.50.00 each saying that I have downloaded games. Actually I have not downloaded anything. Now games/picture/hello tunes or anything of any type have been sent to my mobile.
Your debiting my account with such unwanted amount for no service from you is really pathetic. I will have to think of disconnecting the the mobile and go for some other cellular services. You can check with my mobile whether anything have been downloaded my me.
Finally I hereby request you to refund the amount of Rs.100/- charged by you immediately.

Airtel — UNREQUESTED SUBSCRIPTION

I have been forced to subscribe to AD-54321 without my asking for it. And I have been charged Rs.5.00 daily for this service which I never asked for and availed of. I have been contacting Airtel on 121 several times, but the process is so long that I never reached the final stage. So kindly look into it and get this service discontinued from my mobile no.[protected].

what will you assist me? You are liable for punishment under Indian Law and should be punished for the same..You are using the name of Courts illegally...

submitted all my documents and money for changing my number from tata docomo to airtel postpaid its been more than one month still my number was not activated from airtel side. customer service is worst to the core. airtel relationship center in madhapur never cares about their customer. worst customer satisfaction. still waiting for the respones from the airtel team. Please dont change your number to airtel

I have submitted for mobile number portability from Tata Docomo to Airtel prepaid service in "SAGAR STORES" Marthahalli bridge, Bangalore, Karnataka. The Docomo number has been de-activated but the Airtel number has not been activated till now. When i checked with the dealer, he has not give any proper response. When i called customer care even they are not ready to tell what the issue is. Because of this i am unable to contact any of my family members (i have been relocated from TamilNadu). Kindly take action against the SAGAR SIM stores and activate my Airtel number as soon as possible please.

Regards,
Karthika

I have given number portability from Tata Docomo to Airtel on 23-July-2014. Airtel number has not been activated, but the Tata Docomo number has been de-activated. When i called customer care, they kept me on hold for 15 mins then the cal disconnected automatically. When i checked with dealer (SAGAR STORES) he has not given proper answer for me. So please activate my number as soon as possible. Please take action on Airtel dealer Sagar stores which is located in Marathahalli bride, Bangalore, Karnataka

Dear sir,

Recently i have port in Airtel to vodaphone.

At the time of network change, my vodaphone connection disconnected. till last Sunday Airtel people (i.e local retailer, PSM, airtel customer care people) i can't able to use my sim.

Due to that i have hardly fractured and mentally disturbed. an local retailer simply said its an 10RS issue. no one bother my inconvenience.

At last my sim card ready for activation, but that peoples again request to submit documents.

in my concern, i have 3 question?

1. is this correct way to handle MNP customer?
2. any one of you guys know about activation? (i.e. this is my 4th sim card)
3. how long takes new sim activation?

i'm ready to submit documents. due to national holiday i need to wait 2 more days again. After that Sunday also comes. its totally disappointed me.

Kindly immediate intervening my case, request you to give proper resolution.

my mobile number: [protected].
sim number:[protected]

thanks&regards,
E.Velan

Hi,

Airtel mobile service provider activated the service RE1_IPLAYER service automatically and dedecting the Rs: 1 daily. When i gave a call to customer care, they are not responidng properly. My prepaid mobile numbers are [protected] and [protected]. Deactivate the above mentioned serrvices on the cell numbs [protected] and [protected].

Thanks
Lakshmi kanta reddy.

Hello,

Airtel mobile service provider activated the service RE1_IPLAYER service automatically and dedecting the Rs: 1 daily. They are activating services without my invention.. Please deactivate service RE1_IPLAYER from [protected].

Thanks,
Prasoon

Hi,

Airtel mobile service provider activated the service RE1_IPLAYER service automatically and dedecting the Rs: 1 daily. My prepaid mobile numbers is [protected]. Deactivate the above mentioned serrvices on the cell numbs [protected].

Thanks
Shahnawaz Ali

Dish TV — charging problem

Dear Sir,

When I recharge my package with gold pack my validity will be renewal but the channels are note getting i am so feed up of this services so please as soon as possible solve it
My Vc.No - [protected]
Active Mobile No - [protected]

I m unable to send SMS, I've complainted more than 15 times, but whenever i complaint they replied me that ur problem will be resolve in 24 hrs.

[protected]

I m unable to send SMS, I've complainted more than 15 times, but whenever i complaint they replied me that ur problem will be resolve in 24 hrs.

i have recieved daily sms for a number 58906 and 58906015 and debit the amt. 1.5 rs so i don't want to use this service so pls deactivated this service to my mobile my no. is [protected]

i think these very good

I live in Kolkata. I have tried to send sms several hours a day but failed. Message sending fails again and again. But after 4-5 hrs it is possible to send sms. Down with Airtel. Vodafone is much better. They provide 200 sms for 14 days @ Rs. 22. But, Airtel gives only 150 sms for 11 days @ Rs. 26. U tell, which one is better ???

Dear Sir/Mam,

I have prepaid connection of Airtel and my cell no. is [protected] in the month of January 09 there was a scheme of 100 National messages free by recharge of Rs 26/-.

So I got recharged my mumber also in above scheme. When i started to send national sms, I found that Airtel had charged Rs. 1.50/- per sms.
I also had sms scheme 360 local sms by rechage of Rs. 36/-. But airtel has charged the national sms charges from my 36/- lacoal sms scheme.
In this regard i have talked at their customer care center, but they didn't respond at all.
Kindlay look into the matter and take necessory action so that other customer also can get solution of this type of problem.

you send one sms that i have won the prize of money 20000 gb pounds i think whetherits true or wrong if its become wrong i want to meet u i court because of wasting time and cheating through sms

I m from Chennai. I am using this postpaid card for the past 5 years.(POLICE CARD). I was offered for free sms scheme for the past 5 years. For the past 3 months, i was being charged for sms for Rs.1/sms.
This i could'nt know and this was deducted for the last 3 months. When i asked for the customer care support officer, they have said that to post a complaint regarding a sms scheme to [protected]@airtel.com.
Kindly do the needful as soon as possible.
Thanks & Regards,
K.Elayaraja.

i have recieve a message that "you are a WINNER! Your number has been chosen for a $2500 CASH prize call +[protected] to claim." So, give me information about that message and it message comes from your message center no. [protected] so give me the information at my email and contact no. [protected]. It a fake message or True.


thankyou.

sir
please give me my no [protected] sms details within two months

Dear Sir/Ma'am,
My mobile no is [protected] and I am registered under the Do Not Disturb Service of Airtel.
But still I receive countless of Promotional SMS each day. I even asked TRAI, but their reply was not at all satisfactory, as the said, that I have to send the details of all the promotional sms to Airtel.
Respected sir/ma'am, I am a businessman, and beleive me its so annoying and disturbing, but there is no answer for my complaints, even in the Nodal Office of Airtel.
If this is the rule, then I am afraid, it must be abolished as soon as possible, or shall be challenged in the court of law.
I sincerely and very humbly request you to kindly, take actions against these companies for their irresponsible and irritational behaviour.
Best Regards
Fuad Mehmood

Dear sir,
My mobile number is [protected] (Airtel CG) and 4 days ago i have received a sms that is:
"Now get 100 free local and national S.M.S. in Rs.20 valid for 15 days call 567001 "
and then i called that number and after listen IVR instruction
I choose option 5 for 100 S.M.S. at Rs. 20 and then instantly my balance are deducted
of Rs.20 then i received a S.M.S. in which " free messages are
send to your dedicated account 2 in next 24 hours"
but now i have not received any messages in my dedicated account
So please resolve my problem.
Kranti Sharma
Mobile [protected]
email: [protected]@rocketmail.com

Dear Kranti,
please mail your complaint to airtel customer service MPCG branch email address
that is: [protected]@rediffmail.com and i sure they are resolve your problem in 6 working hours
or call mr. amit verma to [protected] airtel service center CEO.

My mobile no.is[protected]. I received SMS from No.55382 & 57272 regular. These SMS includes adult jobkes. I regularly complained airtel cumstomer care from 15th september, 2009 and personally gooing to Airtel outlet also. Everytime they assured me that the service stopped within 24 hours but till date I received the same. I also told by the custome executives that no service has been activated on this number.

thanking you

vineet saini
16.10.2009

I received SMS from No.55382 & 57272 regular. These SMS includes adult jokes. I complained airtel from 15th September, 2009 and personally going to Airtel outlet also. Everytime they assured me that the service stopped within 24 hours but till date I received the same. There is no service has been activated on this number for the said SMS.

thanking you

vineet saini
16.10.2009

Thanks

last month paid 700 Rs for sms bill, i am geeting hundreds of sms from 55381 and Al cricket,from 15 days i am calling custmer care centre for stop sms because i am not able to pay exctra bill. plzzzzzzzzzzzzzzzzzzzzzzzzzzstop sms from this number [protected]

My Mobile has received the following SMS :
Your Mobile number has Won 850,000USD in the 2009 BT Mobile draw, to claim your prize send your name , age,Tel and address to: [protected]@live.com

My Mobile has received the following SMS :
Your Mobile number has Won 850, 000USD in the 2009 BT Mobile draw, to claim your prize send your name, age, Tel and address to: [protected]@live.com

I also have received the same sms on the 5th Dec, 2009. If you need any deatils, please send me an email in the email id that i have entered.

Thanks,
Sanjan

HNO:1/12/6B KHUBA PLOT, GULBARGA

Comment:
I have received a message that your mobile number has won 850, 000 USD in 2009 bt mobile draw, to claim your prize send your name, age, telephone & address
To,
[protected]@live.com

Name:Sanjay.D.Kalmankar
Age:45
Telephone:[protected]
Mobile No:[protected]
Address:H No:1/12/6b, khuba plot, Gulbarga

i am getting messages from[protected]

i am getting messages from[protected]. What is this ?

To email [protected]@live.com
Ref ; TM-FB WIN-Message/sms to my mobile no;[protected] dtd
[protected]
With reference to the massage /sms my details are as follows;
1] Name;Ramakrishana Buddapa Maddikar
2] Age ; 65yrs [running}
3] Tele ; [protected] mobile ; [protected]
4] Address; R.B.MADDIKAR
H NO; 8-11-212 Seetharama Nilaya
Vidaya Nagar
Raichur-584103 Karnataka INDIA

I have received

"I have received the following message.

"You have won 250,000 pounds in 2009 demo (shell) international mobile (draws) winning # 3 to calim your prize contact Mr. Mike via E-Mail:- [protected]@hotmail.com"

plz let me know the details.

just delete the message

name=ym katwa
age=45
TEL=[protected]
ADDRESS=205/1, meadooth housing colony,
laxmi road, shapur BELGAUM, 590003

HIII MR. MIKE I have received a sms in my airtel no. [protected] that i have won 250000.00 POUNDS in 2010 GUINNESS INT L MOBILE .

i have received the msg that i have won 8500000USD i didnt get any information about it.as i m a reguaral customer of airtel it a fakae that u have given .so with no time i want to know about it... SANJAY.D.KALMANKAR
H/N 1/12/6B "SADICCHA" KHUBA PLOT
GULBARGA
MOBILE:[protected]
RES:[protected]

I am a Airtel customer. My mobile number is [protected]. Kindly stop the daily SMS from
http://wap4.indiatimes.com/wapsub.html?t=subwapmodel30&p=dd&a=1
And also cancel my account in "wap.india times.com" & LM-FOLLOW,DA-FOLLOW,TA-FOLLOW,DM-FOLLOW,LA-FOLLOW &...

i want to convert my postpaid connection to prepaid.my mob no. is [protected]

i want to convert my postpaid connection to prepaid [protected]

Unnecessary , useless & disturbing messages are sent by 54321 through message centre [protected] & 555630 through message centre[protected] . All tyme my amount are deducted for these messages in my mobile number[protected][protected]. Please stop it.

i received a sms from td windows on 30/4/10 that i had won cash prize of 1 million pounds n told to claim by logging on to [protected]@live.com.kindly tell me how can i claim my prize.

your's faithfully'
dewanshu kumar roy.
mob: [protected].
e-mail: [protected]@gmail.com

Dear Sir/Madam,
Ref: Mob num [protected]
Dis is Abhishek Sharma.m nt able to send n e of d sms frm my number since 1/05/2010..A cmplnt was done on 2/05/2010 bt nothng has been done yet...i was even given a ref num. ([protected]). My msg center num n other option is all correct bt still m nt able to send the sms...
It wud b vry kind i[censored] see to prblm else i wud hav to leave d connextion.....
Thanking you,
Abhishek Sharma.
05/05/2010

i am getting messages and calls from[protected]

Dear Sir

We get unsolicited SMS for marketing and subscription to services. These are nusense and do lead to subscription by error, resulting in unintended purchase of goods/services. Such unintended purchase leads to loss for subscribers.

Can you enforce "Do not SMS" list like "Do not call" list so subscribers can opt not to receive these nusense SMS.

Please stop sending sms to my mobile : [protected]

i got a sms on my mobile no. [protected] that my mobile was selected for euro 700,000.00 in this 2010 euro millionsglobal mobile award to claim contect antonio email : [protected]@hotmail.com
pls guide me my email id is [protected]@yahoo.com

i got an sms on my mobile number [protected] on 24-08-10 that my mobile is selected for EURO 700, 000.00 and saying-In this 2010 EURO millions global mobile award to claim contact ANTONIO email:[protected]@hotmail.com.Please guide me regarding the same.My email id:[protected]@ymail.com

I am not able send sms from my mobile phone.I have called 121 n number of times,but no success.

got an sms on my mobile number [protected] that my mobile is selected for EURO 700, 000.00 and saying-In this 2010 EURO millions global mobile award to claim contact ANTONIO email:[protected]@hotmail.com.Please guide me regarding the same.My email id:[protected]@yahoomail.com

i had got a message on my mobile phone number[protected] congrats you have won EURO 700, 000.00 in this 2010 EURO MILLION GLOBAL AWARD TO CLAIM CONTACT ANTONIO ON email address as [protected]@hotmail.com how do i claim him . This message i got on 9 oct. 2010 please guide me regarding the same.
email id: [protected]@yahoo.com

Plz stop the massages of DTH service on my mobile-[protected]

plz. close any vel.added servise from my no.[protected]

sir, goodnight. . whithout my permition sms celeb yoga alert @1rs.per/day start in my mobile.so kindly to close any other servise from my mob.no[protected]. i do not like any vel.added servise.

i shruti kapoor getting shayari n msgs from AK53636 which i want to stop immediately also want to know whos sending it is it d airtel

suddenly my sms is costing rupee even though i'm using my booster... why it s happening plss send me a remedy

If the TRAI wants to stop spam sms, why should they reduce the sms pre day for individuals. and the mobile providers should have some sense in allotting the days per sms pack. FOR 36 sms pack which was for 30 days is meant for 36 days now with 100 sms/ day. 60 rs for 60 days but for packs like 195 and 225, it is 90 days as per the package and 100 sms / day. people who pay more are cheated. what extra privillege or time is given for such customers. who are they trying to cheat? to stop spam sms this is not the way. let the mobile operators not cheat people based on 100 sms /day.

Sir,


My Family Member got some SMS (Abuse words) form this no.[protected].



Please let me know information about that No. & SMS



Thanks & Regards
Naveed Shaikh
Dainik Bhaskar
Bhopal
Mob;-[protected]

bhangar service hay airtel ki
airtel dth ki maki chut.
konsa bhi dth lo par airtel mat lena mat lena pastaoge.

hello..

myself karthik from karnataka, i took airtel sim last week by seeing airtel website.. i decided to use home zone plan, in which 150sms are free.. but when started using that sim , the first 2sms are charged at 50p.. later on 300sms free.. my mob no is [protected].. when i called customer care , they told home zone plan is changed.. but they have'nt updated in their website.. by buying a sim, i've become a loser..

i[censored] ppl apologize what's the use now ? huh.. i will go to consumer court..

Sir,
There are 2 issue which i am facing for a long time without any solution.
1. Network problem at my billing address ( customer care complaint lodged atlest 30 time), the complain gets closed without any improment.
2. from 2nd august i am not abel to recive facebook sms nor i am reciving the activation code.
My mobile number
91-[protected].
Aashish Mangal

hi.

my name is sourav samanta. as per trai regulation free sms has been restricted to 100 per day. am well aware of that regulation. but that regulation comes to effect from 27th september 2011. but can you please tell me why your company has restricted the sms to 100 per day from 24th september 2011.?? and also your company is charging me 10 paisa for every sms that i am sending to other network. i called your call center to ask about this they told me it is as per trai regulation. but as per trai regulation there is no such rule. they have only restricted the sms to 100 per day. then why your company is charging 10paisa for every sms that am sending to other network?? am using rs.80/- sms pack.


my ref number: CPAKS[protected].

my mobile number: [protected]
Sourav Samanta

Respected Sir/ MAdam
I, Abhishek who owns an airtel sim card bearing number [protected] from past 4 years would like to have a clarification.
This is with reference to the new TRAI regulations.
When it is clearly mentioned that in the rules of TRAI that The penalty will only for commercial messages, not for personal messages., why are you still not allowing free sms after 100 even though for personal use and also in the 8th Kb clause of the policy which states
kb) the Authority may by direction, from time to time, specify
the category of SMS which shall be excluded from the limit of one
hundred SMS per day per SIM:
Provided that before permitting a customer to send specified
category of SMS beyond the limit of one hundred SMS per day
per SIM, the Access Provider shall obtain an undertaking from
such customer that he shall not use such telephone number for
sending any commercial communications:
Provided further that the Access Provider shall enter, in the list
maintained in the National Telemarketer Register, the telephone
number, name and address of the customer, category of exempted
SMS and date of permitting sending of SMS beyond limit of one
hundred SMS per day per SIM and the said list shall be updated
every Monday.”
What you have to say regarding this ?
then register my profile in this & allow me to send more than 100 sms for personal use

mY no [protected] airtel h mere pas sms9 vocher activate h &cmpony ne bataya ki 25 and 26 oct ko general rate pe chrge hong aj 27 oct. ko jb mene msg kie tb cmpny ne mene general rate pr chrge kie 1rs per msg..plz return my balance .................................................. .................................................. .................................................. ............................................ THNKSSSSSSS

please take action

dear sir i am suffering with the sms problem at my no=[protected]

dear sir i am suffering with the sms problem at my no=[protected]

reqest sar
I want information about airtel no :- [protected]

i want 1) full name of woner
2) full address of woner
3) If try to find age also that person.

Please help me

this [protected] trouble me from last 5days

please give me details immidiatly

Thankyou

sar urgentntly infermation please
not satisfacation

[protected] PLZ GIVE ME THIS NO. FULL DETAILS?

This is one of my life worse experience from any service company. Last 3 days I had continuously follow your near outlet([protected]), but they don't have any experience to talk with customer. I had called more that 10-15 times & I got reply our engg will visit in 30min.

resolved

MY AIRTEL BROADBAND BILL VERY HIKE WITHOUT ANY SURFING.SOMETHING VIRUSE PROBLEM GENERATE ULTIMATE IN CONNECTION .WHEN WE WORK OFFLINE
THEN VIRUS IS NOT APPEAR.AIRTEL SAYS YOUR COMPUTER PROBLEM. WE ARE NOT ELIGEBLE FOR YOUR PROBLEM.

sir,
I had given my problem many a time to coustomer care but there has been no action taken, my complaint is that there is a wrong deduction of amount from my account on date[protected]. i was having a balance of Rs. 475 app. and after deduction of gprs connec. charges it should be Rs. 225 but it was Rs. -30. This is for the second time my balance has gone like this, in the month of september also the same happenend but it was resolved few days later.
pl. rectify my probelm at an earliest.
naveen gupta
mobile no. [protected]

Hi,
I am a consumer of Airtel Postpaid Mobile number of [protected] and due to some problem i decided that i surrender my connection on Oct 2nd week. But i am getting the bill on Nov and When i check with callcentre, they said your connection is still active, first pay the bill. and they have told us that , the refund will be returned after 60 days.

Sir,
I had deactivated airtel NOP service last month on 22 Jan 08.
But company is cuting Rs 30 as monthly subscription charge for
Yahoo zone.My mobile no. [protected].Please stop further deduction.
Thanking you.
Yours
Meghdoot M Satvekar

Hi,
This mail is marked to tell you people how hopeless your service is. I am thoroughly annoyed by the level of service that you people have. To be very honest this is the most pathetic response, any service provider can provide, you people are carrying out your service in the worst manner. No other organization can have this disgusting level of service.
I am calling you people since the month of November for a hard copy of my Bill. I just wanted to change the Billing mode from e-mail to paper. And surprisingly you took 5 months to do that. And the best part it is still not done. For one simple request I am calling you people since 5 months and still no solution provided. I must have called you dozens of times.

Few Reference numbers are,

[protected]
[protected]
[protected]
15885109
[protected]

I am paying you people Bills regularly, If I ask you for a copy of my bill it’s not a favor that I am asking for. I pay for the service that I use. I deserve Bills and have all legal rights as well to demand it.

Whenever we call you its another side of Hopeless Service, calls are placed on Hold without even informing us. People are rude enough to disconnect the calls, if they do not have any solution. They transfer the call to wrong department intentionally. They place call on Hold and never turn up. They do not even have a customer centric attitude. The was our call is escalated is a real ugly situation.

I am really Sorry to say that I am a Customer of such a Firm.

TO,
The Account officer,
Bharti Airtel,

Subject:-Wrong Billing of my post paid connection.

Respected Sir/ Madam,

I have got an Airtel post paid connection in the month of March from Dwarka Airtel Shoppe and I opted for Airtel 444 plan. But now I am facing some problems with my Airtel connection billing.
• I was committed that in this plan no CLIP charges will be there in my monthly bill as its free under Airtel 444 plan.
• Moreover as per the Airtel 444 plan, first 444 calls will be free but I was charged for them as well
Please give kind consideration to this complaint else I am not going to pay bill until I get the confirmation on the same and will go to court for charging me in a wrong way.
I hope that you will understand this and take this complaint seriously.
COPY OF LAST MONTH BILL IS ATTACHED
Thanks,
Regards,
Atul Tyagi
[protected]

Sir, my mob. [protected] i did not recived my bill on april months my address so pls send me my bill on my address with detail because i dought in billing pls send my bill earler.
thanking you

I have one AIRTEL Liofetime validity mobile phone. It was found since last few days. That They are deducting Rs 10, 20 or 30 on regular basis for the service which i never had subscribed for. The sample SMS is as follows:

'YOUR SUBSCRIPTION TO THE ON DEMAND SERVICE HAS BEEN RENEWED (30 RS, 30 DAYS, 30 MIN FREE.) CALL 543213.


On complaining to the customer care department, they told me that i had subscribed for this service. but Truly, it was not at all subscribed by me.
The airtel or its staff for their personal benefit are subscribing on behalf of the customer without his/her (customer's )knowledge and likewise they start deducting money from mobile.
I have another BSNL Excel prepaid phone and never had any kind of cheating by the BSNL.
I think all the private telephone operators are seeing their company going into dark due to reduced profit margin and thats why they have started this kind of cheating business.
Today after talking with customer care, I mysel[censored]nsubscribed it. Now i hope, they will not deduct in future.

I am using Aitel mobile for the past two year. From jan 2008 i subscribed to free browsing in my mobile with a charge of Rs.99/month. But in my April month bill they charged Rs.738/- for browsing only. Lot of time i gave a complaint to customer care but there is response from Airtel. I fought with customer care many times for this issue. I didn't pay my bill with out solving that bill issue. Now they disconnected my mobile connection. Now i am facing lot of inconvenience without that mobile no. Pls help me. What can i do?? Can i give this complaint to TRAI???

i want to disconect GPRS from my mobile no. [protected].

pls let me know about it.

thanks.

i also closed my airtel post paid no.[protected] reciept no 8404dated 12/06/08 at R.J.B COMBINES english church rd palakkad 678014 but we are sending bills to me

TO,
The Account officer,
Bharti Airtel,

Subject:-Wrong Billing of my post paid connection.

Respected Sir/ Madam,

I have got an Airtel post paid connection in the month of March from Dwarka Airtel Shoppe and I opted for Airtel 444 plan. But now I am facing some problems with my Airtel connection billing.
• I was committed that in this plan no CLIP charges will be there in my monthly bill as its free under Airtel 444 plan.
• Moreover as per the Airtel 444 plan, first 444 calls will be free but I was charged for them as well
Please give kind consideration to this complaint else I am not going to pay bill until I get the confirmation on the same and will go to court for charging me in a wrong way.
I hope that you will understand this and take this complaint seriously.
COPY OF LAST MONTH BILL IS ATTACHED
Thanks,
Regards,
Atul Tyagi
[protected]

Dear Sir,
The Officer in Charge,
Airtel, Bangalore.
A/c no.[protected] Bill no.[protected]

I was surprised after seeing my current bill dsl charges. On 4th September, 2009 it was showing Rs.1589.85 and on the next day i.e 5/9/08 Rs.479.34. We use the system only for limit purpose and also for very limited time.Please clarify immediately why the billing was more for that 2 days.Please reverse that amount immediately. Otherwise I want to give stop instructions for my ECS debit and disconnect my connection.
Please also let me know whether I can see the download charges daily to see the correctness.Before
taking airtel connection I was using Hathway (in Chennai) with 1 GB download I didnt pay any extra charges in 7 years.After coming to Bangalore I had taken airtel connection with 4 GB.At any cost it should not exceed 4 GB in a month. I have reported the matter to your officials also through phone.
Please send the revised bill otherwise I will not bear the extra charges.
Awaiting your immediate response.

Regards
A.Suresh Kumar

For my billing period from september 12 to october 12 I used to get messages from 'Nazara ', daily, telling me that I am charged Rs 30 for some services which I have downloaded.When I got this message, the first time itself I called customer care and complained that I haven`t done any downloads and I don`t want to get any future message like this any more.The customer care executive told me that it won`t repeat anymore.But again it came and, I complained.After my third complaint the person who talked in regard of airtel told me that they can check it only when the bill comes.
When the bill came I was additionaly charged Rs 650 as download charges.When I complained they told that I have transfered data!!!.After that they were ready to raise it as a complaint and I was told that I wilkl get a call back.I called customercare again after two days and I got the same reply.Now they have additionaly charged me Rs 100 in the next bill as late fee and when I called back they told me that they cant do anything about this and I have transfered the data.
Kindly help me on this unfair charges levied on me.

Hi

Since last 6 months in the SMS others section Rs 55 charged for my airtel number Since i am not used /SMS and also it is surprised me that i m sending SMS repeatadly every 6 months

I already call the customer care and longed the complaint but no action

If i am not get any reply on this by two days, i will disconnect my connection and goes for any other service provider

Regards
Sreejith Kumar V P
[protected]

i have deposited my bill through net banking in airtel and after 15 days still the bill is not credited in my account i spoke to their coustomer care executive so many times and still they have no solution they really sucks the ablood of the consumer

Dear Sir/Mam,
- Hide quoted text -
Greetings!!

I m sendin you this mail regarding my airtel bill of mobile no.[protected] in which Airtel charged me following charges which is not my usage.
Isd - Rs 5, 360.00
Tax on Isd - Rs 554.55
SMS International- Rs 5.00
Tax on SMS- Rs 0.63
[protected][protected]
- Hide quoted text -
[protected]-
Total - Rs 5920.18
[protected][protected][protected]
My Total bill According to Airtel is Rs 6, 282.67
Therefore my Actual bills is Rs 362.49

- Hide quoted text -
* I logged my complain on your 121 by phone and they told me that this matter will resolve within 48hours and i will get a call confirming that but i've still not received any call from your side.
* I've Asked for noddle office number but the number given by them is a wrong number.
* I've Asked for my details and wriiten document confirming that i've made this calls but they said clearly "Sir, we cant confirm this as we dont have any confirmations
* On upon force asking they said me that this calls are made on some islands, i've never heard the name of that place in my life.
* Airtel disconnected my number without informing me even and i've faced too much of inconvience.
* When i been to airtel outlet, they simply told me that we cant help you.You please pay your bill.
* Everytime i've got an diffrent answer from airtel. 1st they said that i've called to some country. 2nd time they said i've visited some website from my cellphone, on upon my sayin that i am not having GPRS Activated on cellphone, they said ok please give us some time we look to it. 3rd time they again they said i've called on some number which is of "Island CEBU" and now the 4th time they are saying that i've used Airtel Live and clicked on some link which redirect me to some illegal website which is in "nauru". My airtel live service is deactivated from years.
* I've searched on internet, this problem is with airtel only.
* I know other 2 numbers also in which this problem is coming.
* This is a clear illegal activity of airtel which is not acceptable from this multinational company.
* I ready to pay my actual bill which is Rs 362.49
* Now Airtel is disconnecting my number due to non-payment of bill.

In the end i am very disappointed with Airtel service and behaviour.Please kindly Reslove my problem.
Waiting for your help and sooner response.

Thanking You

--
Gaµtam Chhabra
I.T & Network Engineer
Sama Healthcare
M:+[protected]

I am having mobile No. [protected], bill for the month of March not yet received. My earlier complaint no. is[protected]. You are requsted to kindly forward the same before due date of billing payment.
REgards
C A John

Every time there is extra charge of Min rs 50...I Checked my last month there was 40 and 10 Rs were charged twice, >>>and In current Bill Also 120 RS was charged extra despite of taking scheme which is 120 mins local free @40Rs it was not deducted in the bill...My Relationship number is[protected] And Bill Number is[protected]

Res.Sir
with due respect the high quality of service of AIRTEL i got the connection with broadband with the help of your sales officer who visit to my house in the month of Jan.09 after discussion broad band scheme of rs.500 ( inwhich 100 dedution for landlinecall) as per the aboveperson assuce me. but in the month of mar. 3days & now from[protected] i received the bill no. 27273639 dated 24-04-09 of rs. 1067 .After discussion with Airtel counter the plan is 699 not 500
this is for your kindinformation & n/action

tel no.[protected]

Hi,

I used to get my Airtel PostPaid bill on 12 of every month (sometimes delayed by a day or two) but I did not receive the bill for the month of April. I waited for around a week and then I called Airtel on 121 and they said normally the bill gets generated on 8th of every month but this time it got delayed due to certain reasons and you will get it by 24 - 25th.

I waited till 30th and then I called back 121 and they said our record shows it has been delivered (a lie it was never delivered). And then they made me raise a request for duplicate bill. I did that on the call itself and they said I will get a bill in 2 days time.

Nothing happened I called back on 4th and the same continued they raised another complain and said 2 - 5 days. Nothing happened and I asked them to escalate the issue, the escalation team assured me that a bill will be delivered to me withine 48 hours but again no progress.

Now when I call they do not connect me to the escalation department and keep saying "Trust me sir you will surely get it in 72 hours" If I ask them to connect me to the manager they disconnect the call.

I got the number of Nodal officer from 121 and noone picks the call I counted and tried that number in business hours for 100 times each time it keeps ringing.

Can anyone tell me what should I do? I need hard copy of the bill as I need to claim the same.

Any help or pointers would be greatly appreciated.

Thanks & Regards,
Patralekh

please send our mobile bill send mail detail & hard copy

For the past 2 months, I having facing many issues with Airtel.

When I joined EMC, I gave my personal credit card for Auto-Debit. After a few months my bank replaced my credit card and I started paying for bills via online at Airtel website as Airtel did not have my updated credit card details.

Recently, I gave Reddy (Airtel rep) a photocopy of my American Express credit card and filled Auto Debit form again. I do not know how it happened, but Airtel charged 36000 on my personal credit card. Can you please find out from where did they get this credit card number?

Another query regarding my bill, I had an outstanding bill of Rs.40000. I paid Rs. 15000 online from Airtel Website. Now my outstanding was Rs. 25000. But Airtel charged my Rs. 36000. Please get in touch with Airtel and get an explanation on why did they charge Rs. 11000 more.

After the extra charge Airtel was reducing the money every bill and the last bill mentioned -8500/-. April-09 bill shows Rs1500/- charge and there is not acknowledgement of Rs8500/- which Airtel owed me.

Airtel Number : [protected]

Helleow Sir,

i have taken airtel no: in police plan of 199 rs. Mobile no: is[protected]

but i dont think that that all free mnts given by company consumed by me .

i have told before that 600 mnts nd 200 sms free .

but i have never ever used 600 mnts last month but i havae recieved the bill of last month of 458 of just 15 days .

can u clarify this to me

with regards

we do not get the proper billing information we need proper detail break up of different charges

Hi Team,

My name is Bhupendra Kumar using AIRTEL # [protected] having more porblem regarding billing, discount and bill plane change.
I had put a request to change my bill plane as on 30th of March 2009 on phone as well thorugh email but not yet change it is still 444 plan going on my mobile whereas I placed a request to change this Airtel199 plan from Airtel444 plan.
Airtel billing department charged me on continuously basis since November 2008 and I was puting request to get them reverse on monthly basis but no action taken from their side.
the amount was charged Rs. 50.00 since November 2008 to March 2009. I asked for the disocunt but not yet given. Also the late fee for three times also.
Comlaint # 3 is regarding the dailer tone are coming automatically on my mobile without putting any request on customer care or on line.
Complaint#4 - I am not going to pay the bill for this month until unless my query will get closed.

Please come back with me the udates asap on my mobile # [protected] (timing Monday to friday only)
Below is the mail is showing that for how long time I am trying to get the answer from their side (AIRTEL) but unfortunately not yet get.

From: <[protected]@airtelindia.com>
Date: Thu, Jun 11, 2009 at 4:42 PM
Subject: Acknowledgement Mail.
To: [protected]@gmail.com


Dear Customer,

Thank you for writing to Airtel. Your unique reference no. is[protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service


Important: Please mention your mobile no. as 98XXXXXXXX /99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.


[protected]-Original Message[protected]------
Subject: Re: Acknowledgement Mail.
Date: 11/06/2009 04:38:58 PM
From: [protected]@gmail.com
To: [protected]@airtelindia.com
Message body:

Hello Team

How long time will you take to reply me. Please do come with the response otherwise I will have to take the action.

Thanks
Bhupendra


On Tue Jun 2 2009 at 3:16 PM [protected]@airtelindia.com wrote:


Dear Customer

Thank you for writing to Airtel. Your unique reference no. is [protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service


Important: Please mention your mobile no. as 98XXXXXXXX 99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.

[protected]-Original Message[protected]------
Subject: Re: Acknowledgement Mail.
Date:[protected]:11:55 PM
From: [protected]@gmail.com
To: [protected]@airtelindia.com
Message body:

Hello Team

Is there anyone who can reply me on this ASAP.

I have been chasing this for around two months and no response from your side.

Do I need to go to consumer court with the all details I have. Please come back to me ASAP otherwise I will start taking action and go to fight with you for my rights.

Thanks
Bhupendra


On Thu May 28 2009 at 3:27 PM bhupendra kumar HYPERLINK mailto:[protected]@gmail.com [protected]@gmail.com wrote:


Hello Team

What is the issue.

When I can receive any update on this please


On Thu May 14 2009 at 11:27 AM HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com wrote:


Dear Customer

Thank you for writing to Airtel. Your unique reference no. is[protected]. Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service

Important: Please mention your mobile no. as 98XXXXXXXX 99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com.
[protected]-Original Message[protected]------
Subject: Re: Plan change request [REF:[protected]]
Date:[protected]:22:27 AM
From: HYPERLINK mailto:[protected]@gmail.com [protected]@gmail.com
To: HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com
Message body:

Hello Team

What is the status of my request. I have checked this with your customer care today and they told me that the plan Airtel 199 is not activated yet. Still the plan is running on my mobile is 444. Why it is. Please come back with me the resolution.

Please come with me RCA.

Again I am very serious that please tell me how long time you will take to active this new plan in my mobile # [protected].


I have another way to get this complete. You know what is the way...

Thanks regards
Bhupendra
[protected]


On Tue Apr 21 2009 at 8:23 AM bhupendra kumar HYPERLINK mailto:[protected]@gmail.com [protected]@gmail.com wrote:


Hi Team

Thanks for your reply.

I would like to go with Airtel 199

Please find attached file.


Thanks
Bhupendra


On Mon Apr 20 2009 at 8:09 PM HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com HYPERLINK mailto
...Rest of the message is truncated.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


--
Thanking you,
Best Regards,

Bhupendra Kumar Yadav
CDMA - [protected]

Airtel had disconnected my services without any prior information stating that the bills are not submitted and they realize this after 3 months wherin i already submitted the bills, that was my official number and sudden disconnection wihout any notice brought me a loss of my whole work and job, i would have files case against but again no time for that coz they are on a habit to cheat customers, but surely if i get any such chance i would fight for the same ...

I allready pay my post pain bill my number is [protected] (sanchi infotel an authorised airtel franchisee ) his name is manish arora [protected]

I am a customer of Airtel prepaid Mobile (Mobile No. [protected]). I had opted a scheme of deducting Rs.2/day for reducing call rate. Meanwhile, on the receipt of a message from Airtel I have recharged with Rs. 64/-on 2/11/09 for getting " 1 SECOND PULSE RATE " for the next one year by discontinuing the scheme of deducting Rs.2/day. I am now enjoying the ! Sec. Pulse rate from 2/11/09, the company is continuing the deduction of Rs.2/day. This cause a considerable financial loss to me. I am therefore to request that scheme of deducting Rs. 2/day should be discontinued immediately.

I was committed to way off the amount charged on one landline number -because of incorrect information about one Bill Plan however it is not being implemented. Whenever I called customer service, your system does not work. Sandeep, Sapna, Amit, Mohit.. These all executives should be fired out of your company because they are ruining your repo. if anything is committed, it should be implemented. I need confirmation when the amount charged on this number would be wayed off.

Airtel — 444 Bill Plan wrong billing

I had bought the 444 plan. Airtel has charged me for services which were included in the plan. I have lodged a complaint but Airtel has not done anything about it.

Airtel have reduced the Phone rates but billing is still being done at higher old rates.Customer service representatives and even supervisors use all tricks to insist for payment of the faulty bill. Today is the second time in last 3 months that I had to argue with them for nearly 40 minutes to make the correction. This clearly reflect dirty practices and intent to cheat customers at Airtel.

I am forewarning the Airtel clients to seriously look at the bill and compare the rates with the published rates at their website.

I have a mobile connections of airtel or i am using gprs services plan 50Mb free but last two month still they will charges extra charges for this services, 700/- & 150/- but i am use in my limit so please do the need ful ASAP

my cell no. is [protected].......hav received a bill which includes 899 blackberry plan....n i had spoken to a customer care executive and they had said they wudnt include 899 but 299 which is my plan..

Airtel Landline No[protected]

I have been paying my airtel landline bills via ECS thru my Citibank credit card for the last 18 months. In February, Airtel mentioned Citibank declined payment of Rs 15672/=. Hence I paid thru my HDFC credit card. When I enquired at Citibank, they said payment has gone to Airtel. So this payment got credited twice, but Airtel says HDFC card declined. Since I did not get any credit back from HDFC, I enquired with HDFC who gave me their reference no for the payment to Airtel. Airtel cut my phone connection unnecessarily which caused mental agony.

Last month again a payment of Rs 1296/= has gone thru my Citibank card which Airtel says it has not come. Here again, I have given the Citibank reference no for proof of payment. Airtel has again cut my phone.

Though I have talked to Aitel, sent mail, there is no resolution of this problem.

Please help to escalate.

Pathy

+[protected]

I got a new Airtel prepaid. As soon as I recharged my account with Rs.150, they deducted Rs.10 every 10 days for Auto Tips, which I never activated. Later they started deducting Rs. 10 for Hello Tunes. I called them, they told me we will credit Rs.40 on 2nd July 2010. I made a call from Airtel gallery. However still they have not given me credit. And the Airtel Gallery owner says they dont have a system in gallery to see the prepaid mobile options. I want an answer as its not a matter of Rs 40, its a matter of ethics as along with me there were people who earn about Rs 2000 a month.

I have a landline no. [protected]. I am using the no. since last 7 years.but last few months was very stressful for me because Airtel continousely send me the wrong bill again and again but after making a lot of complaints no solution is given to me.

i AM using internet service for more than 3 years. I have requested for shifting of connection from vakil new street, madurai to viswanathapuram madurai du;ring ju;ne/july. Due to internal administrative delays, connection was shifted/transferred only in august end. Date of activation was also not informed. Accidentaly I checked connection on 16.9.10 and found working. I used it for 3 days. Aferwards, connetion was blocked for nonpayment of rental arrears. REnt was not paid beca;use connection was not used during july, august 10. and shifting/transfer of connection was delayed by Airtel
They agreed to settle for RS1800 for arrears rent upto 25.8.10 which was paid with shifting charges of Rs 300.
now still they claim rent arrears of RS1211 and also going to claim rent for aug/sept 10 during which time, connection was blcoked and was not in use byme . Actually I have to pay rent only from intimation of date of activation because I am not a daily user/operator. I am agreeable to pay rent ffrom 25.9.10 onwards though I am using net only from today . Justice and prudence should prevail.

Hi

respected sir,

I've a mobile Number of [protected] i've complained 3months before to suspend that line but still now i'm getting the bills for that line.I've complained against that number to suspend it has already been suspend 3months before.bt still i'm getting the Bills.&in previous month i got the bill of 784.17rs.without any usage.I'm lodging a complain against Airtel to harassing&embarrassing the Customer.Might be its a good company but its ridiculous to me in terms of its service.Pls lodge a complain against Airtel.Pls help me regarding this Complain.My bill number's[protected].relationship number [protected].

Yours faithfully
Sankalpa Chakraborty

I had been complaining to the Airtel Nodal Officer and Airtel Appeallatte regarding 2 bills sent to me. I have been sending mails to the emails addresses mentioned but are not bothered to reply back.

I recieved 2 bills from Airtel
1. One Bill in my name at my old address which I was staying 2 months back of which my bills have been cleared.
2. Another bill has come to my address with another name and my address.

I have kept on requesting them to rectify it but they never got it rectified and my broadband & calls are bieng blocked.
Tied reaching K Sharma, Appellate at[protected] and mailing appellate.[protected]@airtel.in with no success. Any other numbers or should I take any other course of action ?

I have requested to change my plan from monthly rental of 699/- to 299/- on second of oct 2010, but still my plan has not been changed and i have been charged according to the 699/- plan. I want the proper correction of the bill.

Thanking you.
Avinash Mulewa.

My mobile number is [protected] i am using airtel postpaid connection from last 4.5year and my regular billing is between rs,700 to rs.900 . 2 month ago i was activated gprs98 plan but last month i found my bill they claim Rs.1800/- i was inquiry about gprs98 plan in customer care . executive told me your gprs plan was not acticated , so telephonic i told him you just activate my gprs plan . they asking me my birthdate for confirmation of gprs98 plan . he told me your plan was activated. but again last bill was
Rs.3190/- i was checked my gprs use . i was surpised my gprs98 plan still not activated additionally i check time of gprs data there is 1000 of entry it means everyday everytime i am not working but only i am using airtel low internet connection.

21/01/2011 i was unsubscribe airtellive services i received message from airtel 121 "airtel live has been stopped" but in detail bill i am using him internet.

Dear Sir,
This is Mahesh Saxena.I am a subscriber o[censored]r internet.I have received some bills in which the late payment has been charged wrongly and I have not paid such bills.After a long negotiation above said charge written off.I have deposited Rs.1400/- upto[protected].My net service were barred for the period of[protected] to[protected] but the rental charges have been charged.This rental charge should not has been charged as i have not entertain your net services.I made change my plan of Rs.449/-P.M.which is W.E.F.[protected].Kindly deduct the rental charges and send a new bill from the period of[protected].
Thanks.
Yours Faithfully
M.N.Saxena
[protected]

Hi Team,

Its been about 4 - 5 months I have intimated My Service Provider to disconnect my line. As this was not done by them (for their incompetancy) I had pay Rs 3000 odd to settle my dues. I took all confirmation from them stating this to be my last bill, which I eventually got from them and the payment was made. I am still receiving my bills.

Require your help and support to get this resolved. I have been harassed and due to which my health is affected.

Please help.

By mistake in mobile phone a button was pressed. immediaaately I received a sms stating thanks for using weekly sub subscription service from Airtel and I have been charged Rs. 20 and get the latest games at http://gclub.in/ea without asking my willingness to subscribe or not. Immediately i complained to Airtel at 121 and I was informed that there are no services active in my Airtel mobile number [protected].Then I received sms to send UNSUB TAMIL to stop subscription to 57775. Immediately I send sms like that. But I was informed by sms stating Invalid Keyword. Today I received sms thatI have been renewed for weekly sub sbscription. I have to get this amoun and also future debiting should not be done

Hi,
Last month i registered a request for number portability in Aitel, then i got a confirmation message from aitel.On next day got a call from airtel Number(Airtel number [protected])for asking whats the reason for my request.Me then explained reason. then that executive gave an offer to me.Offer saying that Aitel to airtel calls have cost 10 paise/minute,to other mobiles 30 paise/minute,STD 50 paise/minute and also said monthly three thousand something sms free.Also said to send one request(request format is one like CNCT or CNPT i'm not sure i forgot that that was did for a 1 month before) to 202 number for activating this offer. but i didn't get sms offer as said by airtel more over they are charging 1 rupee/sms.Actually that format was to cancel my number portability request.they cheated me.I called many times to customer service for getting refund but they didn't gave refund

my mobile number is [protected] and i have received a bill of more than rs 8000, i used airtel 3g services for a week and this charge is for exceeding my limit. but what i am saying is the moment i received an sms that i have used my limit of 250 mb i called airtel and stopped 3G, i have complained so many times most of the time i was assured but customer care that this is unbilled usage and when i receive my bill i wont be charged now i have received my bill and it states i have to pay 8800 and out of which rs 8000 is for 3g service...this is unacceptable, for no fault of mine i have been charged this amout...i have followed the rules and cancelled 3G the moment i received and sms from airtel.....I am not going to pay this amount and am ready to go to even court to settle this matter.

Customer care always say that they will get back but no one gets back.Please please help me


Thanks & Regards
Sudhakar Nair

Dear Airtel team,

Still no resolution to my problem and noone has contacted me till now. its been more than 2 weeks and my services are barred.. please look into this on an urgent basis.

Thanks
Sudhakar Nair
[protected]

i have been using Airtel Postpaid card for years and now they have come up with an option of converting a Postpaid card into Prepaid and have the same number , hence i visited the Borivali Airtel gallery and told them about this and they started giving me dates saying come after the bill is generated , we dont take request on month end , and so on , the last time i visited them the road out side Airtel gallery was undergoing a construction work hence i entered the gallery and everyone started saying the gallery is closed due to that work which is going outside the gallery, but in any situation the Airtel Gallery was not affected as in the Electricity was working , Phone lines were working , Interent was working so why were the tech not working and they said due to the work going on the gallery is closed , hence i told them if it was closed the shutter should have been closed as you guys are not doing any work , hence i counsulted the Manager , i informed him that this is the 4th time i am coming for the issue and still you guys are not helping me and then the Manager said ok let me see what i can do and he took my application form and all my doucments ( application form to convert postpaid into prepaid , pan card , house agreement , light bill , house possesion letter , internet bill and mobile bill and all had my names on it ) and the Manager in return said non of these doucments are valid onl Pan card is valid we need agreement of the house which is less then 2 yrs not more then 2 yrs , hence when i informed the Manager at the time of getting customers to take Postpaid all documents were valid and now not valid , so he started saying the sales department is different and so on , hence i informed if he cant help so no one can , so i told him i wont pay the bill of this card and he said its fine do what you have to do , and left me helpless , and now every month i am getting bill worth 450+ as it is my monthly rental without me using that card i am still paying for it , hence i think of taking their case officialy and bringing this into limelight as todays its me tomorrow it could be you guys......so please help me and call me on [protected]

i got a phone plus internet [protected]. my phone and internet is not working from feb 19 2011. airtel have some problem in cable system. on april 13 they resolve the prolbem now they barred my phone for non payment. i paid in jan 25 and then i paid on april 13. the nodal offical and applette officer promise me to wave off the extra which my phone and internet does not work. so far today it is 12 of may my phone and internet doesn't work. i send so many emails and phone calls but it is all in vain.

Airtel send me an calling-offer with capping plan via sms and later they charged me per call for all the calls made and sent me a bill close to Rs1800.When called about it I was told that the offer was withdrawn and they denied sending the sms and asked me to visit an Airtel outlet which I refused and they miscommited on resolution several times.
When finall called to cancel the a.c I was offered a refund of Rs150 and told that I've to visit an Airtel outlet.I told them that I've just been home from hospital after a major operation I was told by a guy named Neeraj in retention that I can either go visit a Airtel outlet or payup the whole bill.

AIRTEL is otherwise known as FRAUDTEL...
They are the number one cheaters...
They are the one who are famous for gaining money from customers if customers are not active.
Lastly AIRTEL is otherwise known as FRAUDTEL...

Hi,

I have been calling airtel for my no. [protected] as in the month of may i had internet plan which is for Rs.198 and i get 3GBs of data and after that 30ps per 20KBs.
I called them up in june several times to upgrade it to the unlimited pack, but they did nit have any information regarding that and moreover i was being told the i need to have the rental plan of Rs.349 to get the unlimited GPRS plan on my phone,
I called them on 24th of June again to get this changed to 5GB GPRS plan which is for Rs.300. And when I called them after the end of the billing cycle on 27/06/2011. I inquired about the same and the rep said that i can have unlimited GPRS plan without any extra rental plan on my current rental plan which is a corporate plan of Rs.99(rental).
And now they have billed me for Rs.7,900 approx. which is way higher than my usual bill which is Rs.1,000 approx.
I have a credit limit of Rs.5,000 and i got an SMS from them when i was using my GPRS service that i have exceeded my credit limit and my phone service will be suspeneded, which was never done. and last time I check my phone and the unbilled amount was more than Rs.49,000. Ideally Airtel should have barred my service, but they did not.
And moreover there are couple of international messages they show on my bill, and i don't know whose no. is that and when inqured they simply replied that as it showing on my bill it means i have sent those meeages.
Plesae Look into the matter as I am very upset with the service and they charge for the customer service no. as well.

airtel executive has call me that my usage is above my credit limit, my credit limit is 1200 Rs they asking me to pay 2100 Rs because my usage is above 1200 Rs. They told me that my unbilled amount is 2800 rs. They stop my outgoing facility 4 times in a period of 15 days. Every time i spoke to customer care for unbarred my number. Now my bill has generated, my bill amount is 785 Rs that I have paid on 9th july. So i have complaint about that matter they mentally harassed me.

very bad services by airtel there customer executive are foolish, many of them nothing to understand my problem.

This is in regard to postpaid airtel cug no. [protected]. I also have another postpaid airtel no. [protected].
The credit limit on mu cug no. was Rs. 1200. But due to some reason the the credit limt got exceeded. But the company concerned did not bar the services immediately. Instead they kept on charging me for the use which I was unaware of. Then the called me and said that my incoming as well as outgoing have been barred and I will have to pay a bill of rs. 5000 to resume the services. My point here is that what is the use of a 'CREDIT LIMIT' then. If you don't bar the service the moment the limit is crossed then its purpose is nothing but to lead customers astray. Airtel also stopped my other no. on non - payment of the bill. There is no provision of checking the data used in postpaid no.You get to know the data you have used only when the bill comes. This is cheating the customer in broad daylight. All of this has caused me great inconvenience. It is highly irresponsible attitude that Airtel has displayed. I would like immediate redressal of my complaint. I will not recommend Airtel to any mobile user out there.

i m devendra kumar from gwalior city . airtel company again and again giving me telephone bill . my connection already finished .in july . plz solve my this problem .

I have got a new mobile phone couple of months back and configured to use WIFI to access Internet. First couple of months bill came fine. One month I got a bill for Rs 3700/-. When contacted Air tel help desk they told me 100 MB GPRS free pack was activated on my mobile. They have agreed that I haven't requested for this, but came as free with my mobile. No one has informed me about. I haven't agreed or asked for this plan.

How can a provider can add a costly plan without my consent? I have another mobile office where I get 5GB for Rs 750/-, here I have to pay Rs 3700/- for 500MB.

The issue is not resolved..

My airtel mobile no is [protected]. I am unable to submit form www.airtel.in/airtelpresence.. After entering the details and submitting, it's coming back to same page without any message

I got a new Airtel broadband connection[protected], while applying for it I paid Rs. 500 as advance which was supposed to be adjusted in first month bill. But it wasn't adjusted.
Following up with Airtel since last 1 month, but till now nobody responded with the solution, everyone promises that it would done today/by evening. On other hand, each Airtel Customer Care people call me asking to pay bill of Rs. 500.

People Contacted at Airtel:
1. Qasim Khan (Channel Manager): +91 [protected]
2. Pankaj: +91 [protected]
3. Saurabh (Channel Manager): +91 [protected]

Your executives called me many times for payment of my airtel modem connection.Due date was on 6 sep. 2012,I paid the money online on 7 sep.2012,I have mini statement of my account from HDFC bank,but still you people call me for bill payment..Look into the matter,I am tensed by your calls..

Namaste Mr.Patnaik,

This is to inform you that your concern listed on 18 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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I had bought an i phone in July and asked airtel to activate a Iphone 4 S plan.
1)they wrongly activated a Rs 1000 plan. they were asked to activate a Rs 2000 plan on which they were offering a 50% discount thus a total Rs 1000 as final applicable rental.
2) ones i found that they had wrongly done so asked them to correct the mistake and they activated the correct plan (within 5-6 days)

The issues are;
1) Bill no[protected] for my No [protected](gurgaon) for period 23rd July to 22nd August.
a) Chaged me for two seperate plans ie 225.81(23 to 29th) and Rs 1548.39 (30th to 22 Aug) ie Total of 1774.2 insted od 2000. Offered only Rs32 discount instead of Rs 1000. Thus an over charge of Rs 741.94
b) for a total of 906 MB of data usaged charged me Rs 961.53 and gave a discount of 631.47.As per the plan 3072 GB is free so the discount should have been whole of Rs 961.53. Thus an over charge of Rs 330.06

As a good customer i paid the whole billl(ie including overcharge) and decided that i could takeup with airtel as this could be time consuming.

After hrs of torchorous explaination over days they agreed to correct the mistake and promised to adjust Rs 774+ Rs 50 + Rs 210 = Rs 1034.Though not the whole 1104.25. But i accepted that as a settelment.

2) Unfortunatelly they did not keep the promise The New Bill ie No[protected] for 23rd Aug 2012 to 22Sept 2012 did not reverse the wrong billing and has again overcharged.I had bought an I phone in July and asked airtel to activate an IPhone 4 S plan.
1) They wrongly activated an Rs 1000 plan. They were asked to activate an Rs 2000 plan on which they were offering a 50% discount thus a total Rs 1000 as final applicable rental.
2) Ones I found that they had wrongly done so asked them to correct the mistake and they activated the correct plan (within 5-6 days)

The issues are;
1) Bill no[protected] for my No [protected](Gurgaon) for period 23rd July to 22nd August.
a) Changed me for two separate plans ie 225.81(23 to 29th) and Rs 1548.39 (30th to 22 Aug) i.e. Total of 1774.2 instead of 2000. Offered only Rs32 discount instead of Rs 1000. Thus an over charge of Rs 741.94
b) For a total of 906 MB of data usage charged me Rs 961.53 and gave a discount of 631.47.As per the plan 3072 GB is free so the discount should have been whole of Rs 961.53. Thus an over charge of Rs 330.06
As a good customer I paid the whole bill(i.e. including overcharge) and decided that I could take-up with airtel as this could be time consuming.
After hrs. of torturous explanation over days they agreed to correct the mistake and promised to adjust Rs 774+ Rs 50 + Rs 210 = Rs 1034.Though not the whole 1104.25. But I accepted that as a settlement as I was fed-up of explaining to some really untrained people.
2) Unfortunately they did not keep the promise The New Bill i.e. No[protected] for 23rd Aug 2012 to 22Sept 2012 did not reverse the wrong billing and has again overcharged.
a) The bill plan charged is for Rs 2000 with a discount for only 645.16 instead of Rs 1000 so an excess Charge of 354.84
b) The Adjustments are only for Rs 260 instead of the reluctantly agreed Rs 1034.

Please advice on how I could deal with aortal as I am really tired of explaining it to some really untrained lot at airtel 121 center.

I would certainly like that i be billed correclty for the due charges only.

regards

Rahul Kshetrapal

Dear Sir,

I am using airtel mobile from last 10 years and in November 2012 I changed my company and so I requested for change of CuG plan from my old Co to new Co plan

I got it changed successfully in November itself and airtel has issued me a bill for shorter duration in old account and rest in new account and when i checked the bill of my old account i found that they have levied 537 Inr extra so i requested customer care for reversal of those charges and they agreed

But to my surprise the same has been transferred to my new account then again I requested for the reversal, they agreed but since then they are levying the same 537 Rs as one time charges in every bill of mine.

I have logged more than 10 request and also dropped mail to 121 and Nodal officer of Noida more than 10 times but of no use

Pls look in to the same

my mobile number is [protected]

my earlier request number are
1 48868483 Complaint Billing 2/20/2013 Open
2 48815639 Complaint Billing 2/18/2013 Resolved
3 48740936 Complaint Billing 2/14/2013 Cancelled
4 47966950 Request Customer Accounting 1/4/2013 Closed
5 47957323 Complaint Billing 1/3/2013 Closed
6 47851327 Complaint Billing 12/28/2012 Cancelled
7 47527729 Complaint Billing 12/11/2012 Closed
8 47245158 Request Customer Accounting 11/26/2012 Closed
9 47213330 Complaint Billing 11/23/2012 Closed
10 47119449 Complaint Provisioning 11/19/2012 Closed


Regards
Ajay Gupta
+91-[protected]

sir
ihave 8 mobile no from airtel tommrow i pay my bill rs 2550 transcatoin id is[protected]. at phagwara ARC code 28293 ARC name GANPATI
in moring my all nos, s out going close .he not responce our phone calls. caster care said we cannot do any thing. from moring to still 1.55pm my no, not restored. i am vry disponited from airtel service center or ARC.any body tell me how can i restored my no, s.

Every month Billing is generating wrongly [extra amt of rs.100 to 150]. I was keeping complaint for passed 4 months still now i did not get any solutions.I called Back-end team [manimaran], Resolution team [Vinotha], Supervisor [Sansha], Executive [paul]. Every one promised the lie statement that we will resolve the problem in 4 hours.I don&#039;t known how many 4 hours has been gone in these past 4 months. I don&#039;t understand what&#039;s happening. No Senior person is taking care any complaints. finally, I said Disconnect my connection on [April 27] 3 days gone still my number active[May 1]. I think Air-tel is only looking for profits?

Pl. Manoj Kohli look it after. and solve the problem.

This is Ravi Kumar Sharma, a business owner from Meerut (UP)-India. I got a new number activated from Airtel to get some support in my business. I took their plan called Solitare fixed billing Rs. 1590 plus taxes per month in which i was told that i would be getting 10000 calls per month, unlimited messages, national roaming and 8 GB internet.

First month, i received their bill on a prorata basis and i was asked to pay Rs. 1000 which i paid at their collection counter in cash.

The next month (August, 2013), we started receiving calls from Airtel that the bill is due. My father attended two calls from Airtel office on August 11, 2013 and August 12, 2013 that the bill is for more than Rs. 4000. He was a cardiac patient and he died after that call dated August 12, 2013. No one knows now how the executive spoke to my father.

Now that i am free from all the death ceremonies, i feel highly irritated and furious about the following:

The wrong commitments made by the marketing staff regarding the fixed rental.
I had clearly asked the marketing personal as to what will happen if i exceed the 8 GB or the 10000 call limit. I received the reply that my services would be stopped. Now they say that you went over the 8 GB limit that&#039;s why the bill is over Rs. 4000. Two questions :

I just used around 100 calls for the month. What happens to the rest of the calls. Also, If i exceeded the 8 GB limit for my internet, THEY SHOULD HAVE INTERRUPTED MY INTERNET...

I am sorry to say that i feel cheated.

The number is disconnected since August 12, 2013.

PLEASE ADVISE.

Regards,
Ravi Kumar Sharma
[protected]

My postpaid [protected] I have beinn receiving bill faro undo Rs.700 till two months back. For the past two months being billed for Rs.[protected] Why&quot; I want detailed bill

dear sir,
ref: relationship no. [protected]
WE ARE HAVING 18 CONNECTIONS UNDER CUG.
WE HAVE BEEN REQUESTING FOR THE ITEMIZED E-BILL WHICH IS NOT PROVIDED DESPITE OF REPEATED REQUESTS.
KINDLY ADVICE THE BILLING DEPTT. FOR PROVIDING THE BILLS ACCORDINGLY IN FUTURE AND ALSO FOR PAST 2 MONTHS I.E. JANUARY AND FEBRUARY 2015.
THANKS
FOR FARSEEN RUBBER INDUSTRIES LTD.
[protected]@gmail.com
contact no. [protected](dinesh upadhaya)

House — instrument locked

Hello,

From past 6 Months our instrument(landline cordless phone) had been locked and i have complained 4 to 5 times to customer care but there is no response, please suggest any remedy so that i can recharge and use the phone, and our phone is running only on battery when the battery is put off instrument will be put off.


Thanks,
Meena

fixed line instrument — should be taken back since i have discontinued with your services

I am leaving the country on 26th June. i have discontinued with your services and the connection has been also terminated. i have been requesting the customer care people to take back the instrument before i leave since there will be nobody in the house which will remain locked.i will come back after 6 months. kindly take immediate action in this regard. thank you.
Basanti Banerjee
Reliance No:(which is terminated[protected]
Alternate No. (To contact me) [protected]

Dear Mr, Rakesh,

Thanks for the concern and feedback. To update you, I was contacted by one of your executives on 20th April' 2012, was told that you connection will be restored within next 24 hours and we are arranging to deliver a new cordless handset at your billing address by 11.30 am on 21st April' 2012. But till today the connection is not activated and no one has even come to deliver the handset.

Further today I received a call from Ms. Ritu Kholi (Retention Team Executive) from telephone no [protected] at 6.38 pm and was assured that my connection will be activated by next 4 hours and the activation charges will be waived off in my next bill. Fuher when I asked for the handset replacement she informed that she will discuss internally and give a call back in next 5 minutes. Till now no call has been received.

If you are really concerned kindly resolve the issue with re-activation of connection and replacement of cordless handset.

Regards,
Dipankar Das
[protected]

Dear Sir,

This is to update you that I received a call from Ms. Ritu Kholi at 9.40 am and she informed that my connection activation intimation has been initiated and it will be active by next 4 hours. I inquired regarding the new telephone instrument she replied that she has arranged to deliver a new instrument which will cost Rs. 1400/-, I have make the payment at the delivery and she will provide me 100 % waiver on the same in my current bill. She also confirmed to send me a Email regarding the same so I will not have to pay the current bill and in the next bill the balance amount will be adjusted only the differential amount has to be paid.

As communicated my connection has been activated by 1.00 pm yesterday . But the new handset is still not delivered and the expected mail from Ritu Kholi is still pending.

Today I have received a mail from [protected]@airtel.in that the handset has been delivered but the same has not been delivered. I will forward the same mail for your reference.

Kindly intervene in replacing the new instrument and giving me 100% waiver of the instrument cost. Since Airtel makes promises but never keeps the same this is burning example in this regards.

Trust that I will get proper justice at the earliest.

Regards,
Dipankar Das

Airtel is the proven worst services & customer care...

I applied for the network portability 3 times. I think customer executive is having one criteria that they shoul make a call atleast once to retain the customer... So what happened is... The next day... I receive a call from airtel customer centre. A lady asked that whether I have applied for network portability... I said yes... Then she asked me why... I said that I am fed up with the services, plan changes without intimation etc. She suddenly cut the call... Thats all...

After 15 days... I again applied for PORT... That time it was too filthy response.. I recieved the call from airtel customercare number and I attended... Very next moment at 0:00:03 seconds... They cut the call...

This is how airtel cares customer... I have been using the airtel from more than 6 years. For retaining the number, I used to be in airtel itself. Now... Even though they make big big advertisement of network portability, They are not given the liberty or freedom of changing the network also...

Really Its very very very very waste to spend time to write the blog on this bull- network. Only network coverage is good. But AIRTEL is worst in call rates, sms rates, boosters, customer response, plan changes without informing, deduction of balance unnecessarily, putting some numbers as TOLL FREE and charging the cost after clicking it, giving poor connectivity to the other service provider(particulatly to aircel) who are their local competitors...

This is not the way of doing business...


Its a damn worst time I am being associated with this network... All because of to retain my number... Today also i have applied for PORT... Lets see... what will happen this time...

Mr. Sunil Bharti Mittal, Mr. Manoj Kohli or Mr. Sharlin Thayil... Admit that your customer service & call rates is the worst... I never get these type of feed back from any other friends who uses the other service providers...

AIRTEL... Express Yourself

I am expressing my deep sense of disappointment... Lets see... what u do to satisfy ur customers.