[Resolved]  Akai Colour Television — pathetic services - Akai

i have bought a ctv ( ct 29ffwtg) on 1st jan 2008 . from Thukral time centre, kalkaji . on 20th of may 2008, i started facing problem in its functioning . i talked to dealer, and after a lot of requests he lodged my complaint on 23rd may at akai service station . and after 3 days of lodging complaint (comp - no -400sa08e23931) ie. 26th may an executive called ramashanker came . he found the fault in a part, which has to be replaced . Now today is 4th june, no updatation is done from akai ends . If i call up executive, he says the part is not available . If i call up costumer care[protected] they promise me to get it done asap . In the mean time i talked to bal ganesh who south delhi area coordinator . he is also assuring tomorrow & tomorrow . it is really very frustating and irritating that such a renowned company works on such basis .
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Akai
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    91
    Pending
    0
    Resolved
    40
    Akai Phone
    +91 12 4430 5000
    Akai Address
    Plot No. 97, Sector-44, Gurgaon, Haryana, India - 122002
    View all Akai contact information