[Resolved] Akai Colour Tv — Poor Customer Service

Gaurav.Sethi

from Gurgaon, Haryana

Address:

Panipat, Haryana

We have purchased an AKAI Colour TV in June-2010 but within a month time, it got dead and now its not working. We registered a complaint at[protected] with reference number KAR[protected] on 10-JULY-2010 and they have committed service within 24 hours but now today, more than 3 days have gine but no action taken on it and there is no engineer visited at our home.. Kinldy suggest what to do now to get our TV repaired..

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Aug 13, 2020

Complaint marked as Resolved

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SUBEDAR RAVINDRA SINGH

from Jammu, Jammu and Kashmir

AKAI COLOUR TV — NOT REPLACING OLD WITHIN WARRANTY

SUBEDAR RAVINDRA SINGH

COLOUR TV MODEL CTVCT21245MP PURCHASED FROM SONALI ELECTRONICS SERIAL NO[protected] DATE OF PURCHASE 31 DEC 2008 COLOUR PICTURE TUBE TWO YEARS WARRANRTY BILL NO 412 DATED 23 APR 2010. RS 700/- PAID. NOW BEING ASKED TO PAY 45% OF NEW CTV WHICH IS INCORRECT. PLEASE REPLACE CTV EARLIEST.

THANKS

SUBEDAR RAVINDRA SINGH
[protected]