Amaron — Poor product and service

Address:

Bangalore, Karnataka

Please note the above complain was lodged at your customer care on Sunday the 28th April 2013 and today 3rd May 2013 my dead battery is still not repaired / replaced.

There was a similar problem in Jan and the service report said that the battery is ok and that the Car’s alternator is defective. This time I got the Car alternator thoroughly checked at the Skoda dealership in Bangalore and they said that there is no problem in the car and that the battery is work out and needs to be replaced as per their computerized systems. The above mentioned battery had been purchased on 2/4/2011 and is under 30 months of free replacement warranty. The people at customer care (Mr. Nagraj and Mr. Basant), the service advisor in Bangalore Mr. Manjunath and Mr. Neel Kanth are just playing around bouncing me from here to there and my battery is still not replaced.

I request your urgent and kind help in this matter to close this issue as I am tired to following up with them.

Regards,
Amit