[Resolved] Amul Dairy — Charging higher than MRP | |||
Hi, I recently bought Amul Taaza milk in half litre pouches from a retail milk shop in Mumbai. I bought a total of 5 liters. As per MRP of 14.50 rupees for half litre, the total works out to be Rs. 145 for 5 liters. However, the shopkeeper charged Rs. 150, saying that Amul milk is Rs. 30 per liter. When I pointed out the MRP on the pack, he said that the price has increased and that the packet is old. When I challenged him further, he agreed that he is charging 1 rupees extra per liter - but he flatly refused to give the bill and said that everyone in the area charges the same rate (which is true - I checked with other shops in the area and some of them are in fact charging Rs. 31 per litre). The name of the specific shop from which I bought milk is - Jain Dughdalay, Moti Nagar, Sodawala Lane, Borivali - West Mumbai 400092 The number of the shop owner is[protected]. Can you take immediate action against this shop and other shops in this area by sending in your investigation/ consumer complain teams? I expect that I would see some action coming in from your end, as there are a number of online forums where I see various complains about this previously, but obviously, the fact that this practice is rampant means that no much concrete action has been taken yet. I would like to be contacted on my email ID - [protected]@gmail.com to know about specific action taken in this case against the specific shopkeeper that I have mentioned. If you need me to, I am willing to submit myself to Consumer Court if that aides in your taking action against the shopkeeper. Regards, Sameer Jain Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
i stay in Pretoria Street in kolkata.All the shops in this street are charging Rs.35 for 100gms Amul butter while the mrp is Rs.30.Due to shortage of supply from Amul,these shopkeepers are hoarding the butter and charging higher prices.Some shopkeepers are even askin for Rs.40/-.Amul has a monopoly in this business.but this doesnt mean that millions of people will be looted by charging higher prices like this.So i want you to look into this matter and take corrective action as soon as possible.
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Gujarat Cooperative Milk Marketing Federation, PO Box 10, Amul Dairy Road, Anand, Gujarat, India - 388001
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