[Resolved]  Amulya Dairy Whitener — Overpriced

Address:

Mumbai Suburban, Maharashtra

I bought a packe of Amulya Dairy Whitener 500g on 16/8/2011 from Reliance Fresh, 60ft road, Bhayander (W). This packet has got an MRP Rs 119.00 with an offer of Rs 5.00/- off on MRP. This offer is printed boldly on the front side of the pack. But instead of giving Rs 5.00 off they are charging full MRP Rs 119.00.
On top of that this shop has got a price-lable of Rs 124.00 on the shelf for the same product. When I confronted with the Shop Incharge Mr. Pankaj Diwedi about Rs 5.00 off, first he was trying to convience me with some wrong explanation and then he told me we can't give you Rs 5.00 off. If you want to buy it, it's up to you or you forget it. I gave a written complain at the same time in shop in the complaint book. Later I sent a mail with complaint to Amulya Dairy company. On not getting any respond finaly I called up the company's help line and spoke to Ms Ruchi on 18/8/2011 and she told me the shop has charged me extra. And she is going to take up this issue with Reliance Fresh's Management. Then I sent a mail with complaint to Reliance Fresh as well. But none of them has got back to me yet. Can we expect this kind of customer services from two big corpotates of the country?