[Resolved] Anand Rathi Stock And Share Brokers Pvt Ltd — Non Refund of Advance Brokerage | |||
I have Share trarding account with Anand Rathi. (Client Code HOA1301). I have paid an advance brokerage of Rs. 5000. I want to close my account. But when I contacted Anand Rathi's phone help line number they informed me that advance brokerage is not refundable. I was not informed about this at the time of opening of account neither by your executive. More over I was misled by their executive regarding other things also like i would be able to transfer money online to trading account from my saving Bank account of HSBC Bank but when my account was activated I came to know that HSBC Bank is not resigetered with Anand Rathi. Than I inquired with that executive he informed that we are indiscussion with Bank and you will have this facility with in two or three months. Further whenever I called Anand Rathi's support desk I never got a satisfactory answer.I opened account only as I was under impression that I would be able to transfer and withdraw funds online. That is a clear case thst your executives provided me false information and only on basis of such false information I opened account with Anand Rathi. They are not refunding my brokerage. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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1800-200-1002
022-3950-9800
+91 22 4047 7000
11th Floor, Times Tower, Kamala City, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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