[Resolved]  Andromeda — Misuse of Documents

As on 11th February, 2010, I, Mr, chirag Shantilal Kothari has given my documents for a loan application from hdfc bank after receipt of call from Mr. Nikkon who told that he is an employee of andromeda...

But till the date inspite of several calls and submission of all the documents no verficiation call has been received...

Mr. nikkon told me as on 24th february, 2010... a mail has been to me by the manager... when i checked my inbox there was no mail from andromeda managers...mr. nikkon gave a stupid excuse that the mail has bounced....

from 16th february, 2010 he has been giving excuses that file has been logged in but till the date we have not received any message... as was assured my mr. nikkon.

Again as on 24th february, 2010 as is mentality of indian. he said that we are returning your documents... as i am asking questions of which he is not having reply. he also refused to give name of the manager of andromeda with whom we can talk and also the name of the manager from whose id mail was sent and has bounced.

the documents are in the possession of andromeda from last 15 days and it is clear that the same has been collected for the purpose of foregery and producing the same as a gurantor for others or may be as a co-applicant... all this are being done with the documents..

In the name of verification call, a call was received from ankita..she told she is an employee of hdfc bank and this is a verification call... she was answering to my questions after listening to someone in back side... the no. is of andromeda only...mr, nikkon told that she is a new employee and she is not having so much experience... wow great way of managing a dsa...

As per mr. Sachin, documents are logged in within a period of maximum 3 days and an immediate sms goes to the customer.. till the date i have not received any verification call and any sms as assured by mr. nikkon...

I have 16 banks credit cards and have many loans in the past and my cibil report is clear cut... cheque bounce in the account are of parties and not mine... your managers dont even know the different between inward and outward cheque bounces...

I and Miss Dhara manharlal sheth who also have given her documents are calling everyday from 16th feb, 2010 to mr. nikkon...he is everytime giving strange excuses..

(a) customers ko call karna nahi aata
(b) mail bhejana nahi aata. yahoo gives unlimited inbox capacity mails...bounce nahi hote... before saying anything..see first before whom you are speaking...
(c) last mein hath uper karne ka.... great indian way of working..

you may be working for timepass and doing all this jhols with customer documents. After doing timepass for 15 days with the documents, mr. nikkon is saying that you can take back your documents...

We told him that manager of the branch should call us..then he told no one will call...

Kindly give a details explainantion what was being done with the documents in the last 15 days... and give a copy of the mail which has bounced as per mr. nikkon...

Kindly take action against mr. nikkon, the manager who sent us the mail...and miss ankita... if you dont want to take action...by thinking that this matters dont fall under the banking regulation, then you are highly mistaken...

If the documents are not processed, we have clearly told at the time of submission, then dont take them for timepass...

Now your officers are saying we are being rude to them... aapko baat karne ka tarika nahi aata... bhaisab 15 din se baat hi chal rahi hai...tumko kaam karne ka tarika aata hai kyaa... just for showing to your managers you are taking docuements....

Kindly return my documents with a letter from your branch manager with regard to late processing of the documents... and with regard to the committment given by your executives..

If no reply is being made..the same will be sent to nodal officers of hdfc bank.... and rbi ombudsman. take care...bye...

Chirag Kothari...

This mail wont bounce....