[Resolved]  Apollo Munich Health Insurance — Regarding Rejection of cashless claim

Hi,

I purchased a policy (Policy# [protected]) from Apollo munich for my mother. We raised a claim for caseless and below this happened:

We sent the request in that respone they asked for some document which we send after recieving there request.

Again after getting those docment they asked for some other document when we sent that they asked for some other.

and Most important thing after 48 Hrs (SLA is 6-24 hrs) they are rejecting stating that " There is possibility that this disease may be pre existing so we are rejecting your request"