[Resolved]  Apollo Munich — Wrong details in Policy papers

Address:

Chennai, Tamil Nadu

I recently took an Apollo Munich policy for
my family bearing policy number 1401000/11121/[protected] dt.
04-Mar-2013.

Upon reviewing the policy schedule to my dismay, it was found that
many details of the policy holder has been carelessly keyed in by
Apollo Munich Health Insurance company. Its rather astonishing and
shameful for me to apprehend that a leading private insurance company
like Apollo Munich could make such insensible mistakes which could
lead to lot of hanky-panky situation during the times when I may have
to materialise my insurance during utmost necessity.

I am not in India now and it may take for me months together to come
back and pursue you all to get this rectified. I had personally written and given
the field personnel all the name and age details to the accuracy
as per our records. Also several govt. id proofs have been given to the field agent
as a proof of my written statement with which she can enter the right details in the system database.

The field agent, a woman, was all smiles and flowery words until she got the money for the policy.
Later after that her responses were poor and we had to wait almost for a fortnight to get the reciept.

I would like to say here that whoever entered my data must be very careless in his/her approach towards their job.
AMHI needs to check and recruit deligent people so as to avoid such immature and demeaning incidents.

Hope AMHI understands my problem and try to help me to get the policy
with the right details in it. I anticipate a high level of it'sco-operation in this case.

Thanks,
S A Narayanan