[Resolved]  Apsrtc — Frequent bus failure in-mid of journey

APSRTC Garuda bus service from Karimnagar to Bangalore has become worst now-a-days.
In last 1 month, bus has failed more than a couple of times because of which many passengers invcluding me has to suffer a lot (waiting on roads for bus replacement for 4-5 hours, and replacement bus is an ordinary bus for Garuda, We have to fight to get refund, and also to get right amount of refund) apart from this we have lost our one day salary as we were not able to go to offices (since reached bangalore at 2pm).
All this is because of teh communication gap between the employees of APSRTC. Everyone is pointing the fingers at the others, nobody is ready to take responsibility. Tried all the possibler contact but nobody responded. And at one point we were asked to go to Karimnagar depot from Bangalore to collect the refund (amazingly!!!!!!!!!).
I'm one of the regular passengers of thisbus and I have never reached to my destination even a single time.
So we have decided not to use this services (service No's 7079 and 7080) again.

We also advise others not to use this if you want to do a comfortable journey. Its preferable only if you w3ant to travel from Bangalore to Karimnagar for more than 20 hours.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

sir,

we are suffering many problems with APSRTC.

AP26TT0144 bus is very late and worst service.

vijayakumar

drink&drive

ap26z0179 bus driver was varry rash biheve to pajengers and drink alcohol and collect over charge not return money

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Andhra Pradesh State Road Transport Corporation [APSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    1362
    Pending
    0
    Resolved
    291
    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
    View all Andhra Pradesh State Road Transport Corporation [APSRTC] contact information