[Resolved]  Apsrtc — Cancellation of buses with out prior information to customers

I have purchased a ticket from APSRTC counter in Marathahalli, Bangalore to travel on Friday evening at 7.30 PM. When was about to start for the bus from home, I got a call from the APSRTC team that the bus was cancelled and to collect money the next day for cancellation. Got surprised and was shoked to hear that. Went to the counter to inquire what hapeend, but got shocked again to see the counter closed. Went on the next two days to collect money back, as told by the person who spoke to me and found that the counter had been closed. Third day from the issue, spoke to the person in the APSRTC counter and knew that I have to go to Majestic APSRTC office stand to collect money. As I have to go to Majestic, I took two more days to go to the office. When I spoke to the people present in the office, they say that money refund would be given only upto two days after the cancellation of the bus, and this was not informed by any means.

APSRTC counter person from Marathahalli says that the refund has to be from Majestic APSRTC and they say that the counter person should inform me to collect money with in two days. I went to the counter three days continuously and found that the counter was closed. Kindly provide some inputs how I can get the money back.

Thanks,
Veera Chowdary.