Andhra Pradesh State Road Transport Corporation [APSRTC]

[Resolved] Apsrtc — 5 seat ticket Ticket Cancelled because of not having ID card

sankar2078

Address:

Chittoor, Andhra Pradesh

I have booked ticket from chittoor to bangalore. I forgot to carry ID card which i have mentioned in that ticket but i am having some other ID proof and the other people also having ID proofs which are listed in the ticket. but conductor didn't allow those proofs and he canceled the ticket.
They have clearly written in ticket that
" This e-ticket has to be carried by the passenger during the journey along with an original photo ID card of the passenger whose name appears above"
So anybody's ID card was OK. and It can be any photo ID card..It is not mentioned anywhere that you should carry the same proof which you have provided.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Andhra Pradesh State Road Transport Corporation [APSRTC] reviews

View all 1362 Andhra Pradesh State Road Transport Corporation [APSRTC] Reviews

Comments

PraveenTV

When the person who's ID proof was used to book the tickets is not avaliable the APSRTC should have considered any of his other Identity. The purpose of Identity is to authenticate the actual person who had booked the tickets and that can be done using any of his ID proo[censored]ntill it is not fake. Whatever happend is not right the APSRTC should make some changes and understand the pain which the passenger goes through.