[Resolved]  Apsrtc — frequent bus breakdowns and rude conductor

Address:

Andhra Pradesh

Dear Sir/Madam,

I have been observing a trend in my last three trips on routes such as from Tandur to Hyderabad. Yesterday (Dec 9th, 2012) was one such experience. When we boarded the bus AP11Z 5808 the bus stopped on the Anantagiri Hills. This was supposedly an "express" bus. The conductor was extremely rude and initially said that we would not go forward anymore. Then after some pleading, all the gents were asked to get down and push the bus. The driver admitted to knowing that the bus was not in a good condition. Interestingly, just before this, another bus had broken down in the station next to Tandur. The conductor in that bus told passengers there to board the bus(AP11Z 5808). The conductor of this bus refused to accomodate them without a fresh ticket, then after some confusion collected extra fare because this was an "express" bus. So much for an express bus. There is no coordination between the conductors.

Interestingly, on the same route Tandur to Hyderabad a couple of hours later a bus broke down and a replacement was arranged in Vikarabad. I think it is too much of a coincidence that three buses broke down on the same day in the same route/locations.

There is no phone number inside the bus in cases of emergency. Most people who travel on this route are poor labourers and will not follow-up. Either the buses are not inspected properly or there is a deliberate act of making people suffer and not travel in these buses.