Andhra Pradesh State Road Transport Corporation [APSRTC]

[Resolved] Apsrtc — Money deducted-Ticket not booked

sknekkanti

Address:

Rangareddy, Andhra Pradesh

Dear Sir/Madam,

Ref: Booking ID - OB663232

I have tried to book my ticket from Hyderabad to vijayawada online through www.apsrtc.in. There was an error while processing the payment displaying message"Sorry, your transaction is not complete as reservation system can't processs your request". But the amount got deducted though the ticket was not booked.

I tried mailing [protected]@apsrtc.in which is mentioned in the website for queries and complaints but the mail always bounced back.

Please get me the refund of the amount deducted erroneously.

Thanks and Regards,

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Aug 13, 2020

Complaint marked as Resolved

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Comments

drdeepak6

from Hyderabad, Telangana

this is Dr.M.S.DEEPAK from kakinada, i've booked ticket from kakinada to chilakaluripeta on 20th of this month. money was deducted from my account but the ticket was not booked., i've tried again but the same result
this was the msg came to my gmail account. please refend my amount that was deducted
Merchant Reference Number : 102877
EBS Payment ID : 14749464
Payment Mode : VISA Debit Card
Amount : 315.00
Customer Name : sahitya deepak
Customer Email : [protected]@gmail.com
Status : SUCCESS