[Resolved]  APSRTC Online Booking Money Refund Issue — APSRTC online booking money refund issue

Address:Hyderabad, Andhra Pradesh

while booking my ticket time was taken around 15 minitues and i booked through credit card and ref. no. [protected], transaction details is ANDHRA PRADESH STATE ROAD an amount is Rs. 936.00(DR) but my ticket was not booked. Another online referece id generated is "OB274689".
i have given complaint to bank that my amount was debitet but ticket was not booked so please credit my amount back but they reply as given below

We regret for the inconvenience caused to you.

However as per our record the transaction of Rs.936.00 of APRIL 30, 2010 was successful against ANDHRA PRADESH STATE ROAD.

04/30/2010 ANDHRA PRADESH STATE ROAD, HYDERABAD 936.00

so i request you to give the amount of Rs. 936.00 back as soon as possible
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Andhra Pradesh State Road Transport Corporation [APSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    1362
    Pending
    0
    Resolved
    291
    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
    View all Andhra Pradesh State Road Transport Corporation [APSRTC] contact information