[Resolved] Aqua Pure Plus — Water filter not working and service not attended to | |||
Sub : Water filter breakdown and Poor service from Aqua Pure plus company I bought a Dolphin model water filter from your company on 26.04.12. One Abbas sold this machine The machine is not working continuously and is breaking down frequently. I have to call your service people many times to get this serviced(In spite of 1 year warranty). Installed on 26.04.12, First Broke on 30.05.12 fixed on 09.06.12 after lot of follow up. Again break down on 20.06.12 and attended on 16.08.12. Again break down from 18.08.12. Followed up may times no service person turned up. Hence returned the machine and asked for money back. But company not returning money Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
water filter — No Response, No Attendance of Complaint Calls
my contact # [protected].hv filed complaint on 17/7 followed up on 23/7 & three times on 26/7.
No response till now on top of it, ur telephone operator disconnected line. No sebvior has a coutesy to speak to customer & arrange solution.
Overall a ruthless service levels.
Remember I paid AMC & Iam ur customer for the past 7yrs, if I continue to recv this serce levels. I may seek assistance of consumer court.
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+91 98 4095 9698 [Madurai]
+91 93 8053 3888 [Ulunderpet & Virudhachalam]
+91 41 5131 2221 [Kallakurichi]
No: 16/148, V.V. Koil Street, Thiruvaleeswar Nagar, Anna Nagar, Chennai, Tamil Nadu, India - 600040
View all Aqua Pure Plus contact information
water filter — not attending for service
for the past 45 days i am continusly calling the chennai no.14 burrkit road t.nagar branch for service but till now no body has responded.I have paid 2 years service ammount and suffering.I would request the company to take seviere acction against the dealer and do the needful.