[Resolved] Aramex — Delay in Delivery

shaunschon

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

DELAY IN DISPATCH
A customer service agent informed me that the package would reach me by 6pm. It is well past 6pm and as this is an office address I cannot sit here forever. I have been waiting from 4:30pm, simply because I was informed that it would reach me before 6pm.
In addition, the tracking service says that I have been sent an SMS, but I have received none. Will this package even be delivered, or is your delivery service as efficient as your SMS service?

Shipment Number: [protected]
Pickup Date: 9/24/2012
Shipper Reference: [protected]
Current Status: SMS Sent to Consignee (Notify me when the shipment is delivered)
Delivered on:
Delivered to:

Shipment History

Location Date Activity
Mumbai,India 09/26/2012 06:07 PM SMS Sent to Consignee
Andheri,India 03:52 PM Out for Delivery
Andheri,India 08:00 AM Received at Operations Facility
Bombay,India 07:51 AM Forwarded to – Andheri,India
Bombay HUB,India 01:53 AM Received at Operations Facility
Delhi Hub,India 09/25/2012 09:15 PM Forwarded to – Bombay HUB,India
Mahipalpur Branch,India 06:42 PM Forwarded to – Mahipalpur Branch,India
Mahipalpur Branch,India 09/24/2012 08:03 PM Received at Origin Facility
Mahipalpur Branch,India 08:03 PM Record Created

Shipper Receiver

400063 Delhi 400093 Maharashtra
Delhi Mumbai
India India

Shipment Details

Origin: India / Delhi Destination: India/ Mumbai
Service: CODS Shipment Type: CDA
Pieces: 1 Description: Micro USB Male to USB Female OTG HOST MODE Cable Samsung Galaxy S2 S II Adapter
Weight: 0.50 KG

Based on all of the other information I've seen posted on the net, I would be pleasantly surprised if I ever received my parcel!

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Aug 13, 2020

Complaint marked as Resolved

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Comments

shaunschon

from Mumbai, Maharashtra

Just received the sms at 7:05 pm.

shaunschon

from Mumbai, Maharashtra

Here's what their updated tracking system shows:

Shipment History

Location Date Activity
Andheri, India 09/26/2012 07:40 PM Attempted Delivery - Customer Not Available / Delivery Rescheduled

That would be the 26th of September, yesterday...

asab

Dear Sir,

I sent this shipment to Mumbai on 12/12/12 via a leading courier company but we lost a huge amount of money and time plus depression due to delay in the delivery. My freinds who came from Kerala to complete some legal formalities in Mumbai who were staying in a hotel had to go suffer a lot due to this. Until now the courier has no answer when they can deliver the pouch. Can we get compensation from the courier company? Can we submit a joint complaint for all o[censored]s who lost shiptment of 12th December from Dubai to Mumbai.

Shipment Number: [protected]

Dubai Express Hub, United Arab Emirates 12/13/2012 12:11 AM Forwarded to - Bombay, India
Dubai Express Hub, United Arab Emirates 12/12/2012 08:38 PM Received at Operations Facility
Murroor Branch, United Arab Emirates 08:05 PM Forwarded to - Dubai Express Hub, United Arab Emirates
Murroor Branch, United Arab Emirates 05:56 PM Received at Origin Facility
Murroor Branch, United Arab Emirates 05:56 PM Record Created
Murroor Branch, United Arab Emirates 05:32 PM Received at Origin Facility

Mani8306

from Viraganur, Tamil Nadu

Cheating in costs of parcel

I have got a Parcel from china through aramex . My total Invoice value is 3.87USD (246.82 INR).But aramex charged me around 747 INR without providing me the proper receipt with the customs seal.