[Resolved]  Aramex — product not delivered

Address:Patna, Bihar

Sir,
My product has been shipped with aramex courier the awb no:-[protected] on 18th november from delhi to patna but i have not got my product delivery yet when I call there Kolkata Airport office they tells me the product would be delivered today but never happens. One of them had taken the guarantee that the produlct would be delivered today that the product would be delivered on 30th october till 5p.m his name was Vinod he had told me that that if the product would be not delivered he would pay me the money but till now it hasn't been delivered the product cost was Rs.2405 and the product is not delivered. I have much call to them now I can't believe the frauds.I have update my alternate contact no. and told the landmark that I think a kid also knows that place if lives in patna.
Kindly help me,
Thanking You,
Aakash Verma
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Aug 13, 2020
Complaint marked as Resolved 
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Aramex — pilferage of consignment

shipment no [protected] from E mart solutions Ltd was not delivered to me but as per their records it was delivered. It is a case of theft of consignment. it is better to avoid dealing with ARAMEX
Dear Mr Verma,

We take this opportunity to thank you for choosing Aramex as your logistics and transportation partner and for bringing this incident to our attention. We acknowledge the receipt of your complaint. It will be immediately addressed and an investigation will be launched accordingly.

We will update you with the outcome as soon as possible.

Best Regards,
Sonu Lamba
Aramex Customer Care

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