[Resolved] Artha Health Options — Have been duped !
I'm one of those hundreds of people who have been duped not once but
twice ! I had opted for Artha Options card last year and have tried
to reach them over a 100 times to avail the facilities that have been boasted while
selling the product !
One fine day, I suddenly get a call from Mr. Zain in mid Jan 2009
claiming to be a floor manager there trying to persuade me a renew the
product and my only was that I mentioned that I will look into it. The call was then
transferred to the quality assurance there who were giving a
completely opposite picture about the product that Mr. Zain was talking about. Never did I during
that call authorise them to debit the subscription amount from my
credit card and to my surprise, an amount of Rs. 1994 has been debited from credit card
without my knowledge.
When I contact Mr. Zain on the same phone number, he's mentioning that
I had authorised Artha to debit the amount, which is completely false
Just a while ago when I called him on Mobile no. [protected] asking him
to cancel my subscription, which according to him was possible if I
was not happy with the product, now claims that there is no such possibility.
Most of all, its been over a week since the money was deducted from my
account and I have not received the product yet !
Now, Mr. Zain threatens me that they have a clientele of over 7 lakh individuals and things like these happen every day and I will be in trouble if I take a legal action against Artha.
Can someone advise me on how to get back my hard earned money?
Complaint marked as Resolved Aug 14, 2020
[Jun 17, 2014] customer support has been notified about the posted complaint.