[Resolved] Asianet Dataline — No response to customer complaints | |||
Dear Sir, I applied for a new broadband connection from Asianet on 8th June 2010. I paid for 3 months in advance and also deposit for the modem. I was told that the connection will be given in 3 days. There was no response for my follow ups and after waiting for 15 days and with so many calls to the local asianet office, I got connection on 23 June 2010. It worked for 2 Hours and then stopped. I made so many complaints to the customer care but never got a proper response. Later on 28th June, I made request for cancelling my connection and make refund for the amount paid by me. There is no proper response for this also. Please let me know how can I get my money back. Thanks Shaju George Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
SUGGESTED SOLUTION-Terminate your ASIANET CABLE/ INTERNET connections immediately.Go to THE CONSUMER COURT for redressal & refund IF YOU NEED YOUR MONEY BACK & TRY OTHER CABLE TV OPERATERS/RELIANCE HIGH SPEED BROADBAND INTERNET instead.Or, go to the local TV MEDIA & TELL THEM ABOUT HOW ASIANET IS CHEATING YOU.This way you will live longer, avoid frustration & be more cheerful !!! I feel it is far better to lose a little money than BANG YOUR HEAD AGAINST A BRICK WALL & ruin your time & money with ASIANET. Asianet, is in my opinion, PRESENTLY led by an INCOMPETENT TEAM, WHO IN TURN EMPLOY INCOMPETENT, INSENSITIVE, INCORRIGIBLE, INDIFFERENT, STAFF WHO CARE TWO HOOTS FOR YOU, & ME, & ALSO THEIR EMPLOYERS !!! So dont worry, be happy.DEVELOP PATIENCE & TOLERANCE.THATS THE ART OF SURVIVAL WITH ASIANET IN KERALA.If you make a New Complaint, they will send you an SMS & give you the "OK" remark, which you gave, to your PREVIOUS complaint when it was rectified & NOT ATTEND TO THE NEW COMPLAINT !!! So Relax MY FRIEND-THIS IS ASIANET !!! SO FIND ALTERNATE PROVIDERS !!! Without prejudice, *Citizen*
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
my net was complaint from 30/06/2010.then i register my complaint in the asianet ravipuram office.but sir, my complaint was not yet solved. please sir, please solve my problem.
anyway the services of asianet dataline is very bad.in my life i don't choose asianet dataline internet connection.it's my pledge