[Resolved] ATM — Regarding complaint ticket no.CC[protected].
This is to inform you that I am a account holder of State Bank Of India, Branch Office : Kapoorthala Complex, Aliganj Lucknow and my account no.is [protected].
Further it is being informed that I am withdraw Rs.10000/- from ATM at Purania Chauraha Petrol Pump, Aliganj, Lucknow on dated 23.11.2009 but I received only Rs.7600/- from ATM machine i.e. Rs.2400/- less out of Rs.10000/-.
In context to the same I am several time talk with Sri D. S. Mishra, Regional Manager on mobile no.[protected] and that time he says I will take up the matter and your amount is credited in your account, but till date we have not received the amount of Rs.2400/-.
In continuation to above after contact from the bank before two days, the bank is says me that rejection came out from the concerned office.
Please refer your coustmer complaint form, you have mentioning that you will have a response from them shortly. What does it mean? kindly explain through return mail.
Kindly look into the amtter again on priority basis & refund my amount of Rs.2400/- with interest from 23.11.2009 onwards immediatly otherwise I will take a legal action regarding the same.
Vinay Prakash Pandey
A-40, Ravindra Garden
Sec-E, Aliganj, lucknow
Enclose: Scan copy of complaint letter (04 nos.).
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Aug 14, 2020Complaint marked as Resolved
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