[Resolved]  AVA Merchandising / Berg Tandoor — Fraud at ava merchandising

Address:

Chennai, Tamil Nadu

Hi,

Based on the Offer pamphlets enclosed along with my Platinum Credit card statements from Imy Bank,I had ordered for a Berg tandoor through online seller in the month of June'2010 (21st June'2010 ). I have been told at the time of booking that, My order will be received in 21 working days. its was more than 2 months and I haven't received my order. I have made several calls to their customer care (Ph Number: [protected]), every time I call them they say that my order will be dispatched in next week. When I asked them to cancel the order also, they said it'll take one month for the process.I have asked them to cancel(on 21st July) and credit the amount back to my credit card ,but till date it has not been done.

21/06/2010 AVA MERCHANDISING CATALOG, GURGAON 1750.00
21/06/2010 AVA MERCHANDISING CATALOG, GURGAON 100.00

Regards,