Ava Merchandising — NIkon Camera not delivered

Dear Sir/Madam,
 
This is to inform you that I had made a transaction for the product "Nikkon Coolpix Camera L14 701" on 04-Jul-2008, from AVA Merchandising, but still the product has not been delivered to me. When I placed the order it was told to me that the product will be dispatched to me within 14 working days. On 21st July, 2008, I received a message from the server of AVA Merchanidising that my product has been dispatched to the courier services (FIRST LOGISTICS) and the docket number is[protected].I called the First Logistics Courier Services (Delhi branch & Kolkata branch) and provided them with the docket number, but after the verification, it was said that there is no product with such docket number.
 
I again called up the Customer Care of AVA Merchandising and from there it was told that the docket number that has been provided to me is wrong. After that I called up the customer care continuosly and the CRO's went on taking complains. But till date I have not received the product.
 
Adding to the confusion when I am verifying to the website of Ava Merchandising, than the below mention details are given:-
 
 
Personal Details
Order Form No.
[protected]  [7/4/2008 4:07:55 AM]
Customer Name
MR SOMNATH ADITYA
Phone No

Mobile No
[protected]
Email Id

Address
SWASTIK HOUSE PRATAB ADITYA ROAD NEAR LALI CINEMA HALL NOAPARA BARA SAAT KOLKATA 700125
City
KOLKATA
State
WEST BENGAL
Pin
700125
Sector From
IVR
Sector To
IVR
Payment Detail

 
 
Waiting for your favourable reply.
 
 
 
Regards,
 
Somnath Aditya.