Avenues India Ltd — ONLINE RECHARGE

SIR,
I HAVE DONE A ONLINE RECHARGE USING www.ezrecharge.in A WEBSITE OWNED BY AVENUES INDIA LTD ON 13.10.2010 FOR MY IDEA CELL NO [protected]. (13 Oct 2010 CCA[protected]Avenues India Ltd [protected] 13 Oct 2010 44.00 4870.33).THE GATEWAY PAYMENT FOR THIS WAS HDFC BANK.AVENUE INDIA CHARGED ME RS 4/- SERVICE CHARGES FOR A REFILL OF RS 40/-.THE RECHARGE WAS NOT SUCCESSFUL DUE TO SOME TECHNICAL PROBLEMS.I WROTE A EMAIL TO HDFC & AVENUE REQUESTING FOR A REFUND.HDFC REPLIED I SHOULD CONTACT AVENUE INDIA. AVENUE INDIA IS NOT RESPONDING I SUSPECT THIS IS A FRAUD SITE KINDLY DO THE NEEDFUL Transaction detail (Merchant Site URL : http://www.ezrecharge.in
Order Number: CC409740 Order Received: Oct 13, 2010

Total Amount : INR (Indian Rupees) 44.00
HDFC Bank Account Holder : SHANKER
Billing Address : (As entered by the Customer)
charcop kandivali mumbai
mumbai Maharashtra
400067 India
Customer's Phone Number : [protected]
Customer's E-mail ID : shanker.[protected]@hotmail.com
Customer's IP Address : 14.194.16.158

Recipient's Name : N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recipient's Phone Number :
N/A

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Avenues India Ltd — Amount debited but hotel not booked

An amount of Rs 29968 has been deducted from my account by travel website expedia.co.in via Avenues India Ltd but my booking was not done as mentioned in the email below.
I called up expedia.co.in and they told me to follow with my bank.
I called HDFC Bank, they told me Avenues India Ltd should send the refund.

Account : CCA11EBTP551-Avenues India Ltd
Amount : 29968.00
Ref num :[protected]

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    Avenues India Phone
    +91 22 6742 5555
    +91 22 3291 3622
    +91 22 2600 0816
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    Level II, Plaza Asiad, S. V. Road, Santa Cruz (West), Mumbai, Maharashtra, India - 400054
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