[Resolved]  Aviva India Ltd — Company not providing Fund Value & Withdrawal procedure

Address:

North West Delhi, Delhi

I have a policy with Aviva, wherein their Sales Person "Pradeep Chauhan" had sold a policy to me with great commitments. I was told to pay complete sum for the Year 2008 (i.e. INR 30,000 in Jan’2008). Also, I was communicated that in this policy, I can pay premium for two years & then can still continue policy without paying any premium by writing a simple mail. Also, any time I can re-continue with premium payments by duly informing Aviva Team after 2 initial years.

After I paid for 2.5 yrs, I requested them for stop premium payment & continue policy. Without notice Aviva team blocked my Online Login ID and I could not access my account.

Now, since August I have been following up with them for the same & they are not reverting back.

I received last mail on 21st September stating "concerns are being re evaluated by our Complaint Redressal Team and we are investigating the same with utmost priority". But then on nobody reverted from there team.

My hard earned money is stuck with them & they are harrassing me by not giving my money back when it is most needed.

Please help resolve the issue

Regards,
Vanita