Comments
Dear Mr. Bagulkar,
Apologies for the inconvenience caused. We would like to assure you that we have re-evaluated your case internally basis the details shared by you.
We would like to highlight that ACL repair does not fall under the surgical benefits as per the terms and condition of the policy. Additionally, claim towards hospitalisation is paid as per the hospital cash benefit rider applicable in the policy.
Our customer services team member has spoken to you and explained you the features of your policy. We have also mailed all the details on your email ID.
Please write to us at [protected]@avivaindia.com, or call us at[protected]/[protected] in case you want any further information. Your reference complaint number is[protected]. Please do quote the same when you call.
Regards,
Customer Services Team
Aviva India
Apologies for the inconvenience caused. We would like to assure you that we have re-evaluated your case internally basis the details shared by you.
We would like to highlight that ACL repair does not fall under the surgical benefits as per the terms and condition of the policy. Additionally, claim towards hospitalisation is paid as per the hospital cash benefit rider applicable in the policy.
Our customer services team member has spoken to you and explained you the features of your policy. We have also mailed all the details on your email ID.
Please write to us at [protected]@avivaindia.com, or call us at[protected]/[protected] in case you want any further information. Your reference complaint number is[protected]. Please do quote the same when you call.
Regards,
Customer Services Team
Aviva India
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+91 12 4270 9046
Aviva Tower, Sector Road, DLF Phase V, Sector 43, Gurgaon, Haryana, India - 122003
Your complaint ref no. is[protected]. We are investigating your concern basis the policy details given in the above communication. In case you would like to share any further details, please write in to us on [protected]@avivaindia.com or [protected]@avivaindia.com with the reference complaint number. We would revert to you within 7-10 days of noting your complaint.
Regards,
Customer Services team
Aviva India