[Resolved]  Aviva Life Insurance Co. India Ltd — Cheating by Aviva Life -charging very high allocation & administration charges

Address:Mumbai Suburban, Maharashtra

Sub : Policy no ALN2061612 Aviva - feeling cheated by the company

I had taken the above policy in the month of August 2008 It is a 10 year policy with sum assured of Rs1020000

Premium per month Rs17000
Administration charges 1.5% on monthly premium
Mortality rate Rs.250 approx. per month reducing

I had invested in index plan which is supposed to be the best plan
My april 10 premium has not been cleared, as even on various requests I have not been able to get further details & breakup from the company of premium allocation being done

I was shocked to understand that AVIVA is adjusting 1.5% p.m (18 to 20% annually )of the entire annual cover amount of Rs204000 , every month which works out to Rs3375 or 3450 per month.( annually 42000 i.e 20% ++)

Out of Rs17000 paid per month the company is adjusting Rs 3450 every month towards administration charges , this was never declared to me. in view of the above I request you to kindly refund the excess amount taken by you & forward my issue to Grievance office for redressal.

I am feeling cheated from a 300 year old company in whom I had shown confidence.

Even after repeated tries / requests nobody has been able to explain me the justification for deducting such a huge admin charges, instead I was offered varous other policy which some different way of recovering charges from an aggrieved investor.I will request senior management to intervene & help a trust worthy investor.

I had much hope from the company , but noe I feel cheated & lost all my hard earned money due to all cheating techniques adopted by an insurance company of international repute
Regards,
Jagdish Hamirwasia
[protected] TEL
[protected] RIM
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aviva Life Insurance Company India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    351
    Pending
    0
    Resolved
    278
    Aviva Life Insurance Company India Phone
    +91 12 4270 9046
    Aviva Life Insurance Company India Address
    Aviva Tower, Sector Road, DLF Phase V, Sector 43, Gurgaon, Haryana, India - 122003
    View all Aviva Life Insurance Company India contact information