Comments
Dear Mr. Darda,
We would like to assure you that upon receipt of your concern, we have thoroughly investigated your case. Your policy was inforced basis the details mentioned in your proposal form.
All policy features like the policy tenure, premium payment amount, etc have been extracted from the proposal form and have been effected in the policy as per the proposal form. Your signed consent on this document was understood as an agreement to the features of the policy.
Further, we would like to inform you that as per the terms and conditions of your policy, in case the surrender value of your policy falls below an amount equivalent to one years’ premium, your policy shall automatically terminate and the surrender value will be paid to you.
Subsequently, the policy was Autofore closed on 1.06.2010 and a refund cheque was dispatched to your correspondence address.
In case you have not encashed the autofore closure cheque and wish to re- instate the policy, we would request you to get in touch with the nearest branch.
Please write to us at [protected]@avivaindia.com, or call us at[protected] /[protected] in case you want any further information. Your reference complaint number is[protected]. Please do quote the same when you call.
Regards,
Customer Services Team
Aviva India
We would like to assure you that upon receipt of your concern, we have thoroughly investigated your case. Your policy was inforced basis the details mentioned in your proposal form.
All policy features like the policy tenure, premium payment amount, etc have been extracted from the proposal form and have been effected in the policy as per the proposal form. Your signed consent on this document was understood as an agreement to the features of the policy.
Further, we would like to inform you that as per the terms and conditions of your policy, in case the surrender value of your policy falls below an amount equivalent to one years’ premium, your policy shall automatically terminate and the surrender value will be paid to you.
Subsequently, the policy was Autofore closed on 1.06.2010 and a refund cheque was dispatched to your correspondence address.
In case you have not encashed the autofore closure cheque and wish to re- instate the policy, we would request you to get in touch with the nearest branch.
Please write to us at [protected]@avivaindia.com, or call us at[protected] /[protected] in case you want any further information. Your reference complaint number is[protected]. Please do quote the same when you call.
Regards,
Customer Services Team
Aviva India
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+91 12 4270 9046
Aviva Tower, Sector Road, DLF Phase V, Sector 43, Gurgaon, Haryana, India - 122003
Your complaint ref no. is[protected]. We are investigating your concern basis the policy details given in the above communication. In case you would like to share any further details, please write in to us on [protected]@avivaindia.com with the reference complaint number. We would revert to you within 7-10 days of noting your complaint.
Regards,
Aviva Customer Services team