[Resolved] Aviva Life Insurance - Pension Plus Regular - Unit Linked Product Plan — REAMUSMENT OF DEATH CLAIM | |||
Sir, My father, Mr Jagdish J Parmar had taken policy from your company. He was a having list of policies of your company. Now suddenly due to heart failure he expried as on 20th May 2011. At that position no body at home was aware of his status of all policies he had activated. Than we had sorted out his policies and other policies of our family member and submited for claims. Among his policies, one of the policy vide Policy No RPG1818601 shows the status as Lapsed as per your company norms. I would like to explain you what actual picture was being created at the time of issuing policy. He was being convinced for the policy of Pension Plus Regular-Unit Linked Product Plan. The premium decided was for Rs.200000 annually. But after it was issued he realized for the huge amount of premium and he requested the agent to change the plan and make the premium quarterly for Rs 50000. But the agent himself didn’t came and he send another person and the new person had not made changes in the pervious policy rather he had issued a new policy. This was a fraud done by agent. He was told to change the existing policy RPG1818601 and he had issued a new policy vide policy no. APG2331730. For the premium worth Rs.50000/- quarterly. Now my father was in impression that the plan has been changed and he was unknown for the new policy. So he didn’t not made and query in this regard. He was not in position to sustain both the policies and he didn’t paid the premium for Rs 200000 than onwards. This caused that the policy had lapsed. I , Jignasha D Chauhan , daughter of Mr. Jagdish J Parmar would request you to have certain solution in this matter and advised me for the further proceedings. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
We would like to get atleast the amount which we had paid
Reply
Dear Ma'm,
We are investigating your concern basis the policy details given in the above communication. In case you would like to share any further details, please write in to us on [protected]@avivaindia.com. We would revert to you within 7-10 days of noting your complaint.
Regards,
Customer Services team
We are investigating your concern basis the policy details given in the above communication. In case you would like to share any further details, please write in to us on [protected]@avivaindia.com. We would revert to you within 7-10 days of noting your complaint.
Regards,
Customer Services team
I think you should contact the customer care department. they will take your complain at a priority.
Explain this to them and also give a brief about the agent involved.
Explain this to them and also give a brief about the agent involved.
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