Comments
Dear Mr. Bansal,
We would like to confirm that there has been a thorough analysis of your proposal form and medicals received by our Underwriters. Basis the medical reports, which highlight a high blood sugar level, the premium on your policy has been increased.
Further, we would like to highlight that it is clearly mentioned on the proposal form (head note) that if cancellation is requested in the policy after the medicals are conducted, the medical expenses will be deducted from the refund amount.
We have mailed the details of the medical expenses on your email id.
Please write to us at [protected]@avivaindia.com, or call us at[protected] /[protected] in case you want any further information. Your reference complaint number is[protected]. Please do quote the same when you call.
Regards,
Customer Services Team
Aviva India
We would like to confirm that there has been a thorough analysis of your proposal form and medicals received by our Underwriters. Basis the medical reports, which highlight a high blood sugar level, the premium on your policy has been increased.
Further, we would like to highlight that it is clearly mentioned on the proposal form (head note) that if cancellation is requested in the policy after the medicals are conducted, the medical expenses will be deducted from the refund amount.
We have mailed the details of the medical expenses on your email id.
Please write to us at [protected]@avivaindia.com, or call us at[protected] /[protected] in case you want any further information. Your reference complaint number is[protected]. Please do quote the same when you call.
Regards,
Customer Services Team
Aviva India
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Your complaint ref no. is[protected]. We are investigating your concern basis the policy details given in the above communication. In case you would like to share any further details, please write in to us on [protected]@avivaindia.com with the reference complaint number. We would revert to you within 7-10 days of noting your complaint.
Regards,
Customer Services team
Aviva India