Axis Bank Complaints & Reviews

I AM A SAVINGS ACCOUNT HOLDER OF AXIS BANK. BANK IS NOT SENDING A/C STATEMENTS REGULARLY AND I HAVE NOT RECEIVED A/C STATEMENTS FOR THE PERIOD 1.4.2009 TO 31.12.2009. I AM SENDING E-MAILS AGAIN AND AGAIN BUT IT SEEMS THAT AXIS BANK IS NOT INTERESTED IN COSTUMERS COMPLAINTS. MY ACCOUNT NO. IS [protected].-S.V.MANCHANDIA

Sir,
Regarding this issue the chairman and top management assured us for the refund of excess interest charged by the bank so many times. But still we are waiting for the settlement.
AXIS Bank sanctioned us a home loan on 10/08/05 of 21.5 lacs for purchasing the property and 11.5 lacs for the renovation of the same. We have been charged the monthly installment of Rs 26585/- from Sept. 05 to the bank regularly for 15 months without disbursing the loan.

Also, Wanted to confirm that how can AXIS bank give a renovation loan (& charge interest) till the plot is not registered. And they have put 4 lacs on hold because of PAN Card was not submitted by our relative's loan Account.WE have no relation with this issue.(That account has been closed also).But bank is Still charged interest on the same.

One of our co-partner of property Mrs.Namrata Vijay Rathi also took a H/loan from AXIS Bank of Rs.35 lacs and due to Non-cooperative behavior/harassment of the banker/consultant they (Mrs.Rathi) closed the loan account even after paying 10-11 installments without disbursement of the loan.Finally they took a loan from Dena Bank,Navlakha Branch,Indore for the same property.
Sir, please do the need full at your earliest.


Regards,
Mrs. Babita Rajkumar Muchhal


+[protected]
Res.No[protected]
rajkumar.[protected]@yahoo.com
pharmaplus.[protected]@gmail.com

Dear Sir, we are enclosing herewith the complaint letter which was sent to several times to chairman and concerned person of Axis Bank Chairman of axis bank assured me for the consideration but still i m waiting for the decision, Kindly look into the matter and oblige Thanks With Kind Regards Babita Muchhal Dear Mr. Anil Dighe,
AXIS Bank sanctioned us a home loan on 10/08/05 of 21.5 lacs for purchasing the property and 11.5 lacs for the renovation of the same. We have been charged the monthly installment of Rs 26585/- from Sept. 05 to the bank regularly, the Pay orders were lying with bank for almost 15 months

Our Registry got delayed because of the housing loan manager of theAXISBank. When property seller came from Jodhpur specially for the registry(10/Mar/06), Bank was not ready to give the pay orders of Rs.1075000 favouring Mr.Virendra Pratap Oberoi,then after we managed the fund from market of Rs.25,00,000 and paid to Mr.Virendra Pratap Oberoi,Jodhpur on 30/7/06 . And finally registry was done on 15/12/06 (because of which we had to pay some more money to seller also). your finance manager never cooperated and coordinated with us during the registration process.

Also, Wanted to confirm that how can A bank senction a renovation loan till the plot is not registered. And they have put 4 lacs on hold because of the guaranter's PAN Card was not submitted by our relative's loan Account.WE have no relation with this issue.(That account has been closed also).But bank is Still charging interest on the same.


One of our partner Mrs.Namrata Vijay Rathi also took a H/loan from UTI Bank of Rs.35 lacs and due to Non-cooperative behaviour/harassment of the banker/consultant they (Mrs.Rathi) closed the loan account even after paying 10-11 installments. Without getting loan Amount Finally they took a loan from Dena Bank,Navlakha Branch,Indore for the same property.

Sir, please do the need full at your earliest.

Thanks Regards,
Mrs. Babita Rajkumar Muchhal

+[protected] / [protected]
Res.No[protected] E-Mail rajkumar.[protected]@yahoo.com / pharmaplus.[protected]@gmail.com

Respected sir/Madam.


Reminder 1


No action has been done to sort out my complaint.

I am holding salary account in your bank I want to bring in your kind notice that yesterday on 03 may 2010 I have debited RS/ 2000 from Statebank ATM machine , but after some time I have recieved SMS from your bank that RS/ 10,000 has been debited from my account in addition to Rs/2000 which is not true. Complaint has been lodged in Axis bank under complaint no[protected] ,where I am holding salary account.Request to credit my 10,000/- immediate as I need the amount.


Also please note written complaint has given to Branch Manager Mr.Dhar( under cell no [protected] ) based at Jammu , bahu plaza Gandhi nagar on 03/05/2010 & 04/05/2010.

May I request you to kindly sort out the matter as concerned branch manager advising to contact State Bank ,whereas SBI is not helping.

Your kind cooperation & help is required to sort out the matter at the earliest.

Awaiting for your reply.




Complaint no : [protected] dated 03/May 2010 & 10068876 date of complaint 06/05/2010



Account no : [protected]
Name : Harbinder singh sahani.

Regards,


Harbinder singh sahani.
Jammu
[protected]




Regards,

HS Sahani
[protected]


[protected][protected][protected][protected]
From: IT Helpdesk [IT.[protected]@axisbank.com]
Sent: Thursday, May 06, 2010 4:18 PM
To: Harbinder Singh Sahani (Field Service)
Subject: RE:'AXISIBRM=[protected]' SUBNONE




Dear Sir/Madam,

Thanking for writing to us.

This e-mail address is specific to your iConnect related queries only.

With regards to the mentioned query. You are kindly requested to get in touch with your branch or mail at jammu.[protected]@axisbank.com; jammu.[protected]@axisbank.com

OR

You can call at any of following Toll Free numbers which can be accessed from anywhere in India, from a Landline or Cell phone.

[protected]
[protected]
[protected]

From a BSNL or MTNL landline[protected]from anywhere in India)

Looking forward to having you as one of our esteemed customer and hoping that you find our services very convenient.

regards,
IT Help Desk
Axis Bank

-----Original Message-----
From: [protected]@axisbank.com[protected]@axisbank.com)
Date: Monday, May 03, 2010 09:26 PM
To: [protected]@axisbank.com ([protected]@axisbank.com)
Subject: SUBNONE

Branch Id : Respected sir,


I am holding salary account in your bank today i.e on 03 may 2010 I have debited RS/ 2000 from Statebank ATM machine , but after some time I have recieved SMS from your bank that RS/ 10,000 has been debited from my account which is not true. Complaint has been lodged in Axis bank where I am holding salary account.Request to credit my 10,000/- immediate as I need the amount.

Regards,

Harbinder singh sahani.

Jammu

[protected]
---- User mail Id :hssahani.[protected]@ashokleyland.com


RBI.

Thank you for writing to us. Your Complaint has been Successfully Registered.

Regards,
Banking Ombudsman

Complaint is forwarded to Nodal officer, details blow:
YOGESH RAIZADA
Vice President (Compliance)
AXIS BANK LIMITED
Axis Bank, SCO 916,Pocket no.6 NAC Manimajra, Chandigarh
160017
deepti.[protected]@axisbank.com

This is an auto-generated reply, kindly do not reply on this mail.
For online complaint register to Online Complaint Form

DISCLAIMER:
Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference







Regards,

HS Sahani
[protected]


[protected][protected][protected][protected]
From: Harbinder Singh Sahani (Field Service)
Sent: Thursday, May 06, 2010 3:48 PM
To: deepti.[protected]@axisbank.com
Subject: FW: Deducation of Rs/ 10,000 FROM MY SALARY ACCOUNT


Respected sir/Madam,

I am holding salary account in your bank I want to bring in your kind notice that yesterday i.e on 03 may 2010 I have debited RS/ 2000 from Statebank ATM machine , but after some time I have recieved SMS from your bank that RS/ 10,000 has been debited from my account in addition to Rs/2000 which is not true. Complaint has been lodged in Axis bank under complaint no[protected] ,where I am holding salary account.Request to credit my 10,000/- immediate as I need the amount.

Your kind cooperation & help is required to sort out the matter at the earliest.





Account no : [protected]
Name : Harbinder singh sahani.

Regards,


Harbinder singh sahani.
Jammu
[protected]






Regards,

HS Sahani
[protected]


[protected][protected][protected][protected]
From: Harbinder Singh Sahani (Field Service)
Sent: Thursday, May 06, 2010 12:33 PM
To: cib.[protected]@axisbank.com
Cc: [protected]@axisbank.com
Subject: FW: Deducation of Rs/ 10,000 FROM MY SALARY ACCOUNT



Respected sir,

I am holding salary account in your bank I want to bring in your kind notice that yesterday i.e on 03 may 2010 I have debited RS/ 2000 from Statebank ATM machine , but after some time I have recieved SMS from your bank that RS/ 10,000 has been debited from my account in addition to Rs/2000 which is not true. Complaint has been lodged in Axis bank under complaint no[protected] ,where I am holding salary account.Request to credit my 10,000/- immediate as I need the amount.

Your kind cooperation & help is required to sort out the matter at the earliest.





Account no : [protected]
Name : Harbinder singh sahani.

Regards,


Harbinder singh sahani.
Jammu
[protected]




Regards,

HS Sahani
[protected]


[protected][protected][protected][protected]
From: Harbinder Singh Sahani (Field Service)
Sent: Tuesday, May 04, 2010 9:25 AM
To: [protected]@axisbank.com
Cc: advocate _
Subject: Deducation of Rs/ 10,000 FROM MY SALARY ACCOUNT


Respected sir,

I am holding salary account in your bank I want to bring in your kind notice that yesterday i.e on 03 may 2010 I have debited RS/ 2000 from Statebank ATM machine , but after some time I have recieved SMS from your bank that RS/ 10,000 has been debited from my account in addition to Rs/2000 which is not true. Complaint has been lodged in Axis bank under complaint no[protected] ,where I am holding salary account.Request to credit my 10,000/- immediate as I need the amount.

Your kind cooperation & help is required to sort out the matter at the earliest.


Account no : [protected]
Name : Harbinder singh sahani.

Regards,


Harbinder singh sahani.
Jammu
[protected]

Sir,
My self is Axaykumar V Shah, working as Assistant Manager at Amul Dairy Anand.
I am having salaried account in your bank.(Branch.V'Vidhyangar,Anand)(A/C no.[protected])
My exisisting debit card expired in April2010.(Card no.[protected]).
We have Axis ATM center in our company premises.
Till date(05/05/2010) I have not received new Debit card and because of this I have to go to Bank with
cheque to withdraw the money.
This causes lot of inconvenience to me.
I hope and request you to issue me new debit card to me. It is also necessary for me as i will have to go
abroad in upcomming months.
My present address : Shah Axaykumar V.
A/7,Amulpark,
Amul Dairy Staff Qtrs.
Opp. Collector office,
Anand-Gujarat Mob-[protected]
Thanks......Axay Shah

Dear Sir

I am Anitha Arjunan working for Logica Pvt Ltd, Chennai. On Feb 13th 2010 I travelled to Finland for an assignment in NOKIA for around 2.5 months. I returned to India on 29th April 2010.

On April 27th, the day I have to return to India from Oulu, Finland, my personal item pen dirve, memory card of the camera has been stolen in NOKIA office premises. Also my Axis Bank Travellers card also been stolen...

SUB: DEBIT OF Rs. 782.69 FROM MY SALARY ACCOUNT NO: [protected]

I am holding salary account in your bank vide account number. [protected] since last two years and on December 15th 2009 I had open Demate account and client ID is 13705029 and yearly charges are Rs. 550.00.

As to inform you that due to mistake of Axis bank my demate account was marked non banking customer and bank had debited Rs. 782.69 for period of 3 months (15.12.2009 to 31.03.2010) and again bank have debited Rs. 551.50 on Dtd. 24.04.2010 and due wrong charges bank had debited total Rs. 1334.19 from my account for the three months.

Please note that I had complain verbally and also subsequent telephonic talk to the authorized person but it has veined so I request you to credit the said amount of Rs. 1334.49 in my account with in seven working days and after seven days if it is not credited then it will forced me to go consumer court and all the expenses will be on Axis bank account.

Here with I furnish my details as under

Name: Kalpesh H. Patadiya
Account Type: Salary Account
Account No. [protected]
DP Client ID No.[protected]Opening Date: 15.12.2009)
Debit Charges Total Rs. 1334.49 (782.69 + 550.50 on Dtd. 24.04.2010)

Recently when i went to the Axis Bank ATM to withdraw money,I found that there was two security guards chatting inside.I asked them that whether both of them will stay there or they will leave.To my highest astonishment one of them replied with enough rudeness that they both will stay there as they are changing their duties.But through out my transaction I found them gossiping in a very relaxed
way,there was no sign of hurry in their actions.My question is that are they supposed to stand inside an ATM and chat with there colleagues,when a customer is not felling ease with their presence?Throughout the country most of the bank account hacking caused due to this ATM frogerry?If this being the attitude,our money are no longer safe.Please answer my question.I am really annoyed with this behaviour.

Respected Sir,
I am Suranjan Das , have an A/c in Axis Bank Ltd in Dankuni Branch .My A/c no. is [protected]. On[protected] , a sales executive had come from H S B C Bank Ltd , name Sonali Ganguly , and offered me a credit card . She also demanded for as documents copy of pan card, telephone bill , two copy photos and two cheques, dated[protected], One is in name of HSBC and another is a cancel cheque for ECS (NO.-017197, 017198).
Then someone forged my sign and changed the date from[protected] to[protected] in cheque no. 017198 and withdrew Rs 30000 from my A/c from Dunlop branch(Axis Bank).
Afterthat when came to know about this matter , informed to Branch Manager of Dunlop Branch. But the Manager denied this matter and did not take any steps about this matter.
Kindly, I inform to you , take some step and arrange to credit my A/c.
Regards,
Suranjan Das
(A/c no.-[protected]
Axis Bank Ltd
Dankuni Branch)
Email id- [protected]@gmail.com
Mob-[protected]
Note: Attached scan copy of this cancel cheque which paid by Dunlop Br(Axis Bank Ltd)

Dear sir
I have taken a home loan in the year 2004. for purchasing independent house from VUDA authorities vishakapatnam. Bank has sanctioned me home loan of Rs 360000/-.After one year i sold out the above property with the permission o[censored]TI bank now AXIS BANK.Before selling the house to the third party I have cleared entire outstanding loan amount with prepayment penalties. I have also taken no dues certificate from the AXIS Bank. The home documents were also handed over to me. After one year when i have approached for other flat loan i was surprised to note that that my name is in the CIBIL list. which was reported by UTI BANK. This is highly ridiculous action taken by the bank even then i have paid all bank dues with integrity.I have complained to this bank several times but invain.

Hi,

I forget my Axis Bank netbanking(iConnect) password(pin) so I'm using my account via ATM card only. Recently, I lost my Axis Bank debit card also so I immediately requested the Bank to block the card so they did it. Then I requested for new pin but it was unable to reach me due to somehow.
These days, I could see a very good option in iConnect site where we can generate new pin if we have our debitcard number,expirydate and debitcard pin. I have all the required information with me but, I couldn't use that facility as my card has been already blocked. So, could someone help/suggest me how I can get iConnect password.

Thanks,
Sitaram

Hi,

I have been talking to customer care for reporting an issue of
threatening, abuse and mis-behaviour not only to me as a user but also
to my retired old parents who have no relationship with Axis Bank. On
my each attempt to lodged the complaint I was told there are technical
issues and they will not be able to take a complaint and provide a
complaint number. Finally I would like to appreciate "Rajesh" from
Axis Bank Mumbai who called and helped me to find this email id.

I had a Axis Bank Credit Card Bearing Number:[protected] which was
lost in the month of 19th January 2009. After that incident I have
never used the credit card at all. However, I have made payments
during Feb-Mar-Apr 2009 of amounts with denomination of: Feb-5000,
Mar- 4500, Apr- 5000 to a collection agency in hyderabad and the
collection agent named Abdul or similar. I have the 1 receipt of
payment, which I have retained after realizing that the payment is not
reflecting on my Credit Card Statement.

I have called the Axis Bank Toll-Free and reported the same and after
that I had not received any communication from Axis Bank. Recently a
person from Axis Bank called on my permanent residence and reported to
my old retired parents and told them that I have defaulted on my
Credit Card Payment and there has been a Legal Case done on me and the
Warrant is issued but he can stop this hassel if my parents make a
payment of 45000/- INR immediately before 12:00pm on 29th of April
2010, as he was the Legal Manager, Axis Bank he could help to sort
this out. My parents being retired with no source of income could not
make a committment and told they would inform me to get in touch with
him and collected his phone number: [protected]. My Parents were not
able to reach me immediately and during that period this person has
repeatedly called on the landline and threatned with mis-behaviour as
my parents told they are not able to reach me.

I called back on the number immediately and discussed the matter with
him and also provided him with the history of this issue and reason as
to why the payment which I was making regularly discontinued. I agreed
that I would like to settle the amount with Axis Bank regarded I am
provided clarity on my missing payments that I made during Jan to Apr
2009 and wave of the interest on the money which I had already paid.
This person was Named C.S.SAILESH KUMAR. Mr. Sailesh Kumar upon
enquiry also mentioned that the person who had called my parents was
Mr. Srinivas Reddy, Legal Manager, Axis Bank. When I asked him for the
contact details of Mr. Srinivas Reddy, Sailesh Kumar mentioned he was
not in office and he is not aware of his Phone Number.

Mr. Sailesh Kumar told that the total due on my credit card is
99,000/- INR which was not the total credit card limit even. Then he
told me that a payment of 61,000/- INR was made and 38,000/- INR is
pending. To which I told I have made a payment of around 15000/- INR
so what happens to that amount. He said we will wave this amount as
discount. Later he sent me a letter stating 26000/- INR as Full &
Final Statement. Yesterday when I went to the bank, they informed that
I would need a print out of the full & final payment letter. Later I
spoke to my lawyer and asked for some clarification from Sailesh on
email.

He replied to me on SMS that he busy with collections and would only
be able to clarify at or after 6:30pm today but I should make the
payment by 3:30pm. I certainly dint see any professional approach or a
process where customer makes payment first and gets clarification
later. Hence, I decided to go to the Bangalore, Rajajinagar branch of
Axis Bank Card Department and do the settlement.

Later I received a call from Mr. C.S.SAILESH KUMAR from his mobile
number: [protected] and he started shouting at me for not making the
payment today and was not willing to listen to why the payment was not
done. He started threatening that he will see now how I will make a
settlement with Axis Bank, because he will cancel settlement option
and I have to pay the full payment and how he is going to make my
credit credibility bad. He was absolutely rude, abusive and upon being
reminded that I am recording the call he got more violent and he hung
up on me.

Immediately, he called up my parents and started mis-behaving and
threatening them on the call about how I am a cheat and not making
payment to Axis Bank, which I feel is absolutely un-professional, not
compliant to customer policy and me being an above 21+yrs and not a
minor talking to my parents and troubling them is illegal.

Request you to kindly assign a Axis Bank Payroll Employee who can
contact me and I shall make this payment immediately. Also I would
like to have a compliant registered against this employee of Axis Bank
Mr. C. S. Sailesh Kumar for allegation on my moral, allegation on me
for looting public money, for using abusive language and threatening
to spoil my Credit Records and an compliant from my Parents for
forcing them to undergo harrassment even tough they are not Axis Bank
Customers. All emails, phone calls and sms recorded for proof, can be
submitted as required.

Please let me know how to take this up with Axis Bank Ethics and
Ombuds and get this resolved.

Thanks & Regards,
Prem Satpathy

MYSELF BIPIN KUMAR CHOUDHURY, AN ACCOUNT HOLDER OF AXIS BANK,BERHAMPUR BRANCH. MY ACCOUNT NUMBER IS [protected]. MY DEBIT/ATM CARD EXPIRED ON 31ST MARCH 2010.MY OLD DEBIT/ATM CARD NUMBER IS [protected]. AFTER EXPIRY I IMMEDIATELY CONTACT THE CONCERNED OFFICER IN BRANCH. HE ASSURED ME THAT IT WILL REACH WITH IN A WEEK AT MY HOME ADDRESS. BUT AFTER SO MANY REMINDERS TO BRANCH, 28 DAYS PASSED I COULD NOT GET MY CARD TILL TODAY. AS PER RULE THE NEW CARD SHOULD REACH MINIMUM 15 DAYS BEFORE EXPIRY OF THE CARD. TODAY WHEN I ASKED AT BRANCH, THEY REPLIED MY CARD HAS BEEN DESPACHED ON 6TH APRIL TO MY HOME ADDRESS. BUT DUE TO NON RECEIPT OF MY CARD I COULD NOT MAKE ANY TRANSACTION AT ATM AND ALSO UNABLE TO PURCHASE AT MARCHENT ESTABLISHMENTS. SO KINDLY TAKE NESSARY STEPS IN THIS MATTER FOR WHICH I SHALL BE VERY GRATEFUL TO YOU. (BIPIN KUMAR CHOUDHURY, MOBILE NO-[protected])

Hi!
I'm Gaurav Kumar Garg, My Axis Bank Account No. is [protected] .
Axis Bank deducted Rs. 2100.00 without any reason and showing them as consolidate charges.
Previously they have deducted Rs. 311.00 as well. And still showing Rs. -194.31 (-ve balance). without any reason.
My account is a salary account and therefore it is supposed to be a ZERO balance account.
When I called the customer support, they said that these charges are because I've made more than 5 transaction in last 3 months. I can't understand that how can a bank set transaction limit into a salary account?

I hope someone from Axis Bank will look into this and refund my money so that I'll continue my account, otherwise feel free to close this account. I don't want to waste my money without any reson.

Thanks and regards
Gaurav Kumar Garg
+91-[protected]
[protected]@gmx.com

I was applied for Axis bank(Saltlake,Sector-1,Kolkata) Salary Account on 30th of March,2010 and I got an SMS on 13th of April,2010 that my welcome kit has been dispatched through AFL courier service. Though I have received the debit card PIN related letter but didn’t received the welcome kit, check book and debit card and other necessary documents.
It will be very helpful if you please check the issue and do revert as I am waiting for it for 1 month already.

Complaint 1
Hi,
I am Sameer Paradkar,taken home loan from Axis Bank ,Customer ID[protected],Aggrement No.PH[protected],dt.6 Nov.08,Sanction loan Amt.1025488,as per your letter 18/07/09 the interest rate (floating) is 9.75%,where as as per web site the for loan upto 30 lacs the floating interest rate is 8.75%.
pl.clarify.
Rds,
Sameer Paradkar
[protected],[protected]
Complaint 2
Hi,
I am Sameer Paradkar,taken home loan from Axis Bank ,Customer ID[protected],Aggrement No.PH[protected],dt.6 Nov.08,till date I am paying interest only,despite of repeated reminders regular emi is not started.
Kindly look in to it on priority and revert back urgently.
Rds,
Sameer Paradkar
[protected]

Sahakarnagar Pune Branch of Axis Bank opened many "Salary" accounts of LIC Agents. These were Zero Balance Accounts with FREE ATM cards to operate the account.
After one year, they started debiting Charges for these Debit Cards (which nobody uses for shopping). Bank said they do NOT issue ATM cards As a policy but issue only ATM-cum-Debit Cards !!
No communication was explicitly sent about the Charges, and even today very few Agents are even aware that such Charges have been debited.
I had complained about these saying I do not need a Debit Card unless it is FREE AS INITIALLY GIVEN AT THE TIME OF ACCOUNT OPENING. Till date no corrective action to Reverse the Un-Authorised Charges by the bank.
-Sunil Ghotge
[protected]@gmail.com

Dear Sir,
I am somnath maity. My credit card no - [protected].
My mother was not received anything from blue dart so why you send her acknowledgement.Blue Dart Courier vide courier reference number : [protected] on April 09, 2010

To day i received a percel from IPL through BLUE DART COURIER & I asked delivery person who was came my home.
If you want You can see attach document ,he say they are not supply anything from Axis bank in this month.

Please do necessary action as early as possiable.

Thanks
somnath maity
[protected]
[protected]

Dear Sir,

I am Arunkumar. S. I having account in Axis Bank. My account number is [protected].

My account is Salary account. Its Zero balance account. No need to maintain minimum balance.

But they have deducted Rs 738.27 as Lien balance. I called them and asked regarding this lien balance.

But they are not properly responding to me. I sent email to RMI [ within my netbanking account ]. They

asked me to send mail to concern manager. Again i sent mail to concern manager. But he is not

responding.

I kindly request you to take necessary action against them.


Note: Email which i have sent to RMI:

Dear Sir/Madam,

My account is debited with Rs 738.27 as lien balance.
I dont know why it was debited. My account is salary account. its zero balance account. But its debited RS 738.27 from account.
I Kindly request you to revert back as soon as possible.

Regards,

Arun Kumar S.
Regards,

Reply from RMI

Dear Sir/Madam,

We thank you for writing to us.

This e-mail address is specific to your iConnect related queries only.

With regards to the mentioned query. You are kindly requested to get in touch with your branch or mail at
hyderabad.[protected]@axisbank.com; hyderabad.[protected]@axisbank.com


OR

You can call at any of following Toll Free numbers which can be accessed from anywhere in India, from a Landline or Cell phone.

[protected]
[protected]
[protected]

From a BSNL or MTNL landline[protected]from anywhere in India)



Do get back in case of any further clarifications and we shall be glad to help with the same.

Regards,
IT Help Desk
Axis Bank



Regards,

Arunkumar S.

DEAR SIR I HAD SETTLE DOWN MY CREDIT CARD ACCOUNT AS PER THE SETTLEMENT LETTER OF THE COMPANY WHICH I HAD RECIEVED AND GIVEN ALL THE CHEQUES TO THE COMPANY AS PER THIER REQUIREMENT WHOSE RECIEPTS ARE WITH ME AND THE SAME HAD BEED CLEARED FROM MY ACCOUNT BUT NOW THE BANK AGAIN IS CLAMMING THE WHOLE AMOUNT OF OUT STANDING ALONG WITH THE INTREAST AND THEY ARE ADDING INTREAST DAY BY DAY AND WHEN I HAD DISCUSSED THE SAME WITH THE BANK OFFICIALS OF CREDIT CARD DEPT. THEY SAID THAT YOUR SETTLEMENT IS WRONG AND YOU HAVE TO RE SETTLE THE SAME AGAIN AND PAY FOR THE SETTLEMENT .
ONCE WHEN I HAD CLEAR THE PAYMENTS AS PER THEIR LETTER THEN WHY I WILL DO THE SAME AGAIN.KINDLY HELP ME AND DO THE NEEDFULL.
M AGARWAL