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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 602

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M
mrbullish
from Gurgaon, Haryana
Aug 20, 2011
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Address: North West Delhi, Delhi

We have a Current account at Axis Bank, Lok Vihar and I was astonished to see some unauthorized withdrawl of Rs 2,499/- from my account on 2nd March, 2011. When I checked, I found out that this was against a chq of Rs 999/- issued to Yes Bank for installation of a new credit card machine at our premises.
When I called the person who had collected cheque from us, the phone no. was found to be De-activated. I immediately brought this to the notice of my bank branch authorities. One of their personnel, Mr Ritesh confirmed this to me by evening that the chq issued by me was encashed at Axis Bank, lajpat nagar on 1st day itself and the scanned copy showed that 'a chemical' had been used to erase the beneficiary name and the amount too. They claimed that they had put the bank account of fraud under lien and assued me that my money would be returned to me within a week. They also advised me to close my current account and open a new onw which I did.
But these were just 'delaying tactics' from bank. I don't know what they are doing if they can't check for such major changes on cheque. They are only postponing things and I want return of my money as well action against fraudster.
Aug 13, 2020
Complaint marked as Resolved 
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    ReetuRaj2011
    from Basi, Punjab
    Aug 16, 2011
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    Address: Ghaziabad, Uttar Pradesh

    I have been asking Axis Bank people to change update my mobile number for NETSECURE. It has been 30 days,... talking to their customer care ... changing it on ATM... even went to bank to submit paper form with updated mobile number ! But still they have not been able to change it ! This is ridiculous !
    THEY really SUCK
    Aug 13, 2020
    Complaint marked as Resolved 
    unfortunately this problem has happened with me too...ATM shows a different mobile number and netbanking has a different number...i am really frustrated...
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      akhil85
      from Raipur, Chhattisgarh
      Aug 12, 2011
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      Address: Delhi

      Dear Sir

      I have a Savings A/c ([protected]) in Axis Bank, Saket Branch.
      I gave 3nos of Account payee Cheques (no. 157541, 157542, 157543) to a person called Mr. Arif for LOAN Purpose. Later on when i tried to withdraw money from the Account i found there was Withdrawal of Rs. 5000/- by Cheque No. 157542 on 07/04/2011 from Axis Bank in Yamuna Vihar branch.

      I want to know that the cheques given by me were a/c payee cheques then how can anybody withdraw money by writing SELF on the cheque.

      kendly help recovering my Money.
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        R
        rajith79
        from Mumbai, Maharashtra
        Aug 11, 2011
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        Address: Bangalore, Karnataka

        Dear Customers,

        I am banking with Axis Bank Ltd From past 14months,with 2 Lakhs average quarterly balance.
        Whenever i tried to login to my account ,i used to get an error message." LOGIN ERROR,TRY AFTER SOME TIME".After repeated mails and calls regarding the same,i got no positive reply.

        Finally i opened my fresh a/c with HDFC bank ( Kengeri satellite town branch) and am very happy to do my transactions with the new bank.

        So i kindly request new customers,not to go with Axis Bank and not to get fooled with the false promise what they give.
        Thanks

        Rajith
        [protected]
        Sep 23, 2018
        Complaint marked as Resolved 
        Verified Support
        Aug 23, 2018
        Axis Bank Customer Care's response
        Hi, we are sorry to hear that. Please share your registered contact details and we will get back soon. Regards, Team Axis Bank.
        Verified Support
        Aug 23, 2018
        Axis Bank Customer Care's response
        Hi, we are here to help. Please DM the screenshot of the error for us to assist you. Sorry for the trouble. Regards, Team Axis Bank.
        Hello
        I am running my saving a/c with Sec-18 Noida branch and my customer id is[protected].
        My Internet banking service has been blocked from last one months I sent 100 email 1000 phone calls (ISD) Till no update--I am not able to visit branch otherwise********** because i am out of India
        I never seen such worst bank and there worst quality of service please don't open your a/c with such worst bank.
        I have applied for the online banking before 2 months in the axis bank. But still now i didn't received any kind of notice regarding it, even my id and password. why?
        Nothing related to my complaint
        i m varis ali Axis bank savingh account holder my propaer document submit no poroead intarnit bankigh id
        what a rubbish net banking f axis.
        within 5 to 10 sec, session timeout?
        plz improve this this service.otherwise i will close account
        I have been using Axis bank since how many years I forgot. Along with Axis bank I have HDFC, Kotak and ICICI. Only Axis bank internet logging in is a problem. They do not resolve the issue at all. After much of trying I could connect to a customer service lady who said, you should try after some time. I tried after some time... and after few days also. But it shows the same error. What a rubbish internet service...
        Dear sir, yr service is not at all good, i am trying to contact on customer care nobody is help, i unable to connect internet banking, it is not showing any message, i am going to close my saving & direct trading account soon.
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          S
          sunfl78
          Aug 10, 2011
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          Address: Hyderabad, Andhra Pradesh

          Hi,
          I have an account of Axis bank. and account number A/C : [protected].

          Please check and revert for the charges debited on 19/05/2011 for the below mentioned

          [protected] DrCard Upfront Ann Chg [protected] - 166.00
          [protected] DrCard Upfront Ann Chg [protected] - 276.00
          [protected] DrCard Upfront Ann Chg [protected] - 276.00
          [protected] Service Tax @10.30% on Charge - 30.68
          [protected] Consolidated Charges for A/c - 297.83

          One singlebank have credited nearly 1000/- above .

          Please help on this and please revert to my mail ID: [protected]@gmail.com if any clarification.

          Regards,

          Kishore
          In axis bank they charge rs 850, without information, if we asked they said, u have to maintain rs 10000/-

          in time of opening savings a/c they told zero balance account, after that they charged, just informed to all

          do not open account wiyh axis bank.they cheated me, so that is my advise
          Yes fully agree to the comments. Axis bank people are big cheats. Please do not open any account in that bank.
          Hi,

          Any upodates on this??

          Regards,
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            C
            Complainant47819
            from Bengaluru, Karnataka
            Aug 9, 2011
            Resolved
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            Resolved

            This is in relation to one of the Axis Bank Power Home Loans that I have applied for a Site that I have picked up from the Builders (Galaxy Projects - Rajalakshmi Builders), Bangalore, Karnataka
            Axis Bank is affiliated to provide loans for this property, all seemed well until the process of the loan (with as usual issues with documents requirement that the bank comes up every day) was carried out by the Bank. But once the loan was sanctioned and the processing fee debited out of my account (Cheque provided at the initial logging of the loan documents), the bank now is wanting 5 blank cheques to disburse the DD amount to the builders, Galaxy - Rajalakshmi builders are supporting the bank as well. The interesting part is not the Bank asking for blank cheques for security but they are denying to provide any written request to obtain so as well as not agreeing to provide an acknowledgment for the blank cheques. Something is really fishy here as usually the banks across promote not to provide any blank cheques to anyone in any form whatsoever. If I inisist to get a written request or acknowledgement the bank is threating that the loan will be rejected. Please help here as this is a malpractice as well as illegal requirement that the bank is trying to posses.

            Regards
            Aug 13, 2020
            Complaint marked as Resolved 
            It is natural for the bank to ask for few cheques for their safety ( even though ECS is opted ). But it should not be a blank cheque. Rather it should be in the name of the bank and also, it can be written in the bottom ( in the open space near where you sign ), as "Not more the xxxxx amount " where xxxxx is the principal amount.
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              B
              Bhavsar Haresh
              from Mumbai, Maharashtra
              Aug 8, 2011
              Resolved
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              Address: Ahmedabad, Gujarat

              I have taken Home loan from AXIS BANK LTD on Dtd[protected] for 25 years.

              I have received Loan statement from the bank showing the Installments period[protected] to[protected]. That means the loan installment has been increased to 52 years. I do not understand how the installment has been increased for 52 year. I have called many places but no one is answering.

              My Loan A/c no. is PHR[protected]

              Please help me to get the answer from the bank.


              Thanks & Regards,
              Bhavsar Haresh
              Aug 13, 2020
              Complaint marked as Resolved 

              Axis Bank — HOUSING LOAN TENURE

              I HAVE SIGNED AGREEMENT FOR 20 YEARS HOUSING LOAN. BUT I RECEIVED LOAN
              STATEMENT (SOA) BALANCE TENURE IS 700 MONTHS (58 YEARS) AND NET PAYABLE
              REF. 47 LACS. (ACTUAL LOAN TAKEN 7.96 LAC)


              PLEASE HELP ME.
              Dear Camituti

              i'll recommend you to highlight this issue by reaching to the local newspapers and getting this matter published so that people like you who may not be able to speak or facing the same problem may come up or you can also take the help of Jaago Grahak Jaago sangathan by mailing them or by calling at the toll free no.
              When you had took the loan interest rates must be around 8-8.75% but now interest rates have gone upto 10.25%. so either you need to increase the emi amount or bank will increase the loan tenure.

              This is quite common and almost every bank does it. Some banks strictly ask customers to increase the emi amount not tenure.

              If interest rates will come down then tenure or emi will also come down.
              I do understand the your logic. The interest has increased 8.5 to 10.5 that means just 2%. The 2% will effect from 20 year to 52 year? Something is wrong in the calcualtion. Please provide your calculation.
              yes its that 2% which is causing all this problem...check this out..put your approx principal, current emi and
              interest rate and see the tenure...then try to increase the emi and see the impact on loan tenure...

              enjoy the fun :)

              http://www.bankbazaar.com/finance-tools/loan-repayment-tenure-calculator.html
              I am not enjoing. Kindly send the new calculation details.
              Get a new repayment schedule from axis bank.

              when you had initially taken the loan, at that time emi design was like that you will pay interest and over it some 2-3K on principal. if you follow this schedule then loan will be over by 25 years.

              Now interest has gone up but you are paying the same emi so each month very less money is going to your principal...may be just some 600-700 rs instead of 2-3k causing tenure to rise.

              use simple interest calculation principal * interest * time

              remember right now loan amount is huge so by changing interest of 1-2% it increase upto 2% per month.

              Let me know if you want more

              use this..
              http://www.loanwala.com/calculators/amortization.html
              first put your loan duration as 25 yrs and old interest rate...then put same interest rate
              you will see how it automatically change emi to keep tenure same 25 years...
              finally generate for 52 years...

              let me know if you have more questions...simple solution of current problem is either increase the emi or do a part payment of 50k or 1L.
              I would like to go same duration so please let me know the new EMI. Also kindly send required documentation do for the same.
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                R
                ruvi
                from Bengaluru, Karnataka
                Aug 8, 2011
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                Resolved

                Address: Dimapur, Nagaland

                Axis Bank
                Card blocked
                Sir/Madam
                My Axis debit card was blocked on 20/7/2011 as per my complaint of it been lost. I have found the card back.Therefore kindly activate my card again. thanking you.
                Name- Ruvi Chishi
                Ac no- [protected]
                customer ID no[protected]
                Card no- [protected].
                +1 photos
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear Sir,
                My card is blocked while registering with air india for tickets. While entering it was asked to put CVV2 No. what is the CVV2 number. Kindly activate my card. This is the first time I am using a card for the said purpose
                Dear sir,


                My card is blocked while taking tickets for movie after that i tride to withdrawn cash from ATM its showing me your card is blocked my card no[protected] and its of sakinaka andheri branch.
                Kindly look in to he matter as i can't do my important transactions.
                hoping for best results.

                Regards,
                Peter.
                Dear sir,
                My card is blocked while doing the transaction, i tride to withdrawn cash from ATM its showing me your card is blocked my a/c no:: - [protected] and its of pune, kalyaninagar axis bank this is the salaried a/c of tata company.
                my con no::[protected]

                Kindly look in to he matter as i can't do my important transactions.
                hoping for best results.


                Regards,
                amrut limkar
                dear sir/madam

                my card number is [protected], it has been blocked when i enterd wrong password when i was doing online recharge of my airtel number.
                pls do the favour
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                  B
                  bhask
                  from Chennai, Tamil Nadu
                  Aug 7, 2011
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                  Address: Tamil Nadu

                  I had made an online transfer for a sum of Rs. 2,20,000/- from my account maintained with SBI to the account maintained in AXIS Bank T.Nagar branch on 02/08/2011. While making the online transfer I had mentioned payee’s name incorrectly . The amount has not yet been transferred to the account or been reverted back to my account due to name mismatch. No action has been taken by SBI or AXIS so far. When questioned no proper answer is given. I had emailed almost everyone in axis bank. It is very frustrating when online payment goes missing.

                  Regards,
                  TDS Bhaskar.
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                    M
                    Manoj Rocking
                    from Mumbai, Maharashtra
                    Aug 6, 2011
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                    Address: Thane, Maharashtra

                    Dear Sir,

                    I create salary account in Axis Bank in branch U183.
                    I received ATM pin and i Connect passwords.
                    But I did not received welcome kit and ATM card.
                    What should I do?

                    Thanks,
                    Manoj Bhopi
                    [protected]@gmail.com

                    AXIS Bank Kit — Not received

                    Dear sir

                    My name is Inderjeet Singh and my house address is 620, jaroda gate jesico colony jagadhri . I didnot received my Bank tool kit of Axis Bank , My bill no is EM[protected]IN. Bank has dispatched on 10-april -2010. pls look this matter urgently.

                    Thanks

                    Inder jeet Singh

                    [protected]
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                      A
                      arindum
                      from Delhi, Delhi
                      Aug 6, 2011
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                      Address: Chandigarh, Chandigarh

                      Dear Sir/madam,
                      This is to bring to your kind notice that i had already filed a complaint regarding my blocked internet banking user id and requested to get it enabled. After speaking to the concerned person i was ensured that the id would get enabled within 2 days. but till the date it has not been activated and the internet banking officers are showing a careless and irresponsible attitude towards my complaint. My complaint reference no. is 5312130. i am feeling that this banking company is just unaccountable and careless and turn a deaf ear towards their customer complains once they associate with them.

                      So i request you to kindly do the needful.

                      Thank you
                      AXIS BANK IS FRAUD AND THE EMPLOYEES OF THIS BANK ARE CON.
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                        S
                        sandeep_130012
                        from Pune, Maharashtra
                        Aug 2, 2011
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                        Address: Andhra Pradesh

                        Hello,

                        i HAVE ACCOUNT IN AXIS BANK [protected] ON THE BASIS OF FD I HAD APPLIED FOR A CREDIT CARD ALMOST 2 WEEKS AGO AND THE PERSON CONCERNED WITH CREDIT CARD ONLY MET AND TALKED ME ONCE AFTER THAT HE NEVER PICKED MY CALL AND NOW I GOT MESSAGE THAT APPLICATION DECLINED FOR CREDIT CARD BUT THE PERSON IS STILL NOT HELPING IN THE BRANCH THE PEOPLE SAY THAT THEY ARE THE ONLY PERSON WHO CAN HELP NOW WHAT SHOULD I DO? I DID THIS FD FOR CREDIT CARD AND AFTER ASKING EVERY CRITERIA FOR THE CC I DID IT
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          rahul5188
                          from Noida, Uttar Pradesh
                          Aug 1, 2011
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                          Resolved

                          Address: Delhi

                          i have already intimate your branch but from your company i have not received any type feedback.
                          my share certificate has lost by me and i would like to reissue that certificate folio no. - uti023801.
                          Bhagat ram f- 8 jamna aptt. sector - 9 rohini 110085, phone no. - [protected], e mail id - [protected]@yahoo.in.
                          please send me what documents required as early as possible .
                          i am very disappoint from your company service i[censored] will not resolve my problem than i will take
                          a strick step against your company
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            bhaskar218
                            from Bengaluru, Karnataka
                            Aug 1, 2011
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Hi,

                            I am holding an AXIS Bank Credit Card [VISA] (Card No: [protected]) which got expired last year.

                            I was working outside India in last 2 years and not using this card. Also, I was not receiving any statements by mail so couldn't see this statement in time.

                            But my surprise, when I came back, saw the statement which indicated that I have made a transaction on 5th July, 2010 with transaction base currency as GBP and transaction amount as GBP 23.46.

                            In addition to the above transaction amount, lot of charges have been applied as the above said amount is not paid back and the total outstanding amount came to INR 6172.51 today.

                            Transaction dispute details:

                            Transaction Date: 5th july 2010
                            Transaction Amount: GBP 23.46 pounds (INR 1731.30)
                            Transaction Location: Dominos Pizza, Rotherham (UK)

                            I was never been to the location mentioned above.

                            I raised this issue with Axis Bank and got the response as below:

                            "We wish to inform you that, as per visa regulations disputed transaction is beyond timeframe to initiate any dispute with acquiring bank. Hence, we regret our inability to process your request for the said disputed transaction."

                            Please let me know the way to resolve this issue.

                            Thanks,
                            Bhaskar
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              lovingazmee
                              from Lucknow, Uttar Pradesh
                              Aug 1, 2011
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                              Address: Lucknow, Uttar Pradesh

                              Hello,
                              I Am axis bank credit card user my cradit card number is [protected] 2 months ago my payment was due 19540/- Rs which i have cleared after that i have applied loan from BAJAJ finance on 8th june After taking documents they told me loan can not b approved due to you name is in CIBIL Reason Overdue Payment For credit Card i have called axis coustomer care they told me that its bank plicy i said ok then it must remove from cibil as now there is no overdue on my card i have asked for cibil statement they said they will send on email till yet i didnt get any email regarding statement now i ahve applied again for loan from bajaj still same they told me that name is in CIBIL due to Credit Card Overdue on saturday i called costomer care they told me system's are down we will arrange call back i didnt get any call back yet though i have called again now again they are giving explanation no answer from them why my name is in CIBIL they told me to keep on hold We will Transfer Call To Our Superviser But After Few MIn ON Hold Call Disconected From Their Side Now Tell Me Who Is Responsible For MY Loss In Buissness CIBIL OR AXIS BANK 2 Billing Cycles Gone But They Didnt Remove My Name From CIBIL Yet? And NO Answer From Them Tell Me What Should I Do Now Should I Move For Legal Process ? Or They Remove My Name From CIBIL
                              S.Azeem Abbas Rizvi
                              Ph-[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                rahul5188
                                from Noida, Uttar Pradesh
                                Jul 31, 2011
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                                Resolved

                                Address: New Delhi, Delhi

                                Dear sir,


                                I Bhagat ram s/o Kundan Lal r/o - flat no. - 8 famna aptt. sector - 9 Rohini Delhi - 110085 have lost my share certificate of axis bank folio no. UTI - 023801 . I have already intimate already 2 times before sending of this mail. i have two problems


                                1. loss of share certificate
                                2. loss of dividend year[protected]


                                But from your reply you have mentioned only about loss of dividend year[protected] .
                                so please i humble request to you please send me the necessary documents required to reissue the share certificate. u can mail the papers required tomy mail id

                                [protected]@yahoo.in
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  pawan.k.123
                                  from Gurgaon, Haryana
                                  Jul 27, 2011
                                  Resolved
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                                  Resolved

                                  Address: Delhi

                                  Dear Sir/Madam,

                                  In month of June ,I have submitted my Axis Bank credit card (Card No-[protected]) payment on 10th of June in morning & same should be credited in card account on or before 14th June,but cheque was not credited in my card account .I have logged complin with bank on 16th June that payment not credited .After my complain payment was credited on 20th June.There was 10 day delay from bank end.Due to this delay, bank is charging late fees.To reverse the late fees I have logged the complain with bank & bank has rejected my request.Again I have logged the request with Bank to cancel my credit card but bank has rejected that request again.Agin bank is charging late fees in month of July.
                                  Please help to get revrse approx 650/- rs late fees on credit card or cancellation of credit card.


                                  Regards,
                                  Pawan Kumar
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    mukherjeeaniruddha
                                    from Mumbai, Maharashtra
                                    Jul 26, 2011
                                    Resolved
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                                    Resolved

                                    Address: West Bengal

                                    I have been requesting the credit card division for a settlement of account for the last one year but have been rebuked and abused instead by the banking staff. In addition to these I have been made false claims by certain so-called banking staffs with false assurances to settle my account but of no help. Since I have pressed for settlement I have been receiving irregular bill statement.
                                    I wish to be relieved of these trauma as it is telling upon my mental and physical health.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      Nilesh Kabra
                                      from Pune, Maharashtra
                                      Jul 26, 2011
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                                      Address: Pune, Maharashtra

                                      Sir,

                                      I have home loan A/c No.[protected] from Axis Bank.

                                      Axis bank has not communicated me any change in my EMI

                                      and accepting my old EMI which is covering only their interest

                                      and my principal amount is not going to deduct.

                                      When i called to them at Bhandarkar Road Pune branch and ask

                                      that why u have not inform me the change in EMI ? So their executive

                                      says its ur duty to come here and ask about EMI. Is it the procedure?

                                      I have got loss of interest and mental harasment due to all of this.

                                      Actuallly they have to inform the change in EMI.

                                      I'm also sending them notice through my advocate.

                                      You are requested to ask them about this.

                                      Regards,

                                      Nilesh Kabra
                                      Pune
                                      [protected]
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                                        UMESHKP63
                                        from Mumbai, Maharashtra
                                        Jul 21, 2011
                                        Resolved
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                                        Resolved

                                        Address: Mumbai Suburban, Maharashtra

                                        Dear Sir,
                                        I have taken home loan from Axis Bank . My sanctioned loan was around 50 lakhs. However , I took only 38.6 lakhs. They are charging EMI on 50 lakhs since october 2010.

                                        Current outstanding is Rs 3625326 as on 4th July 2011. I am requesting them to reschedule the EMI as on current outstanding. I have requested them on 7th July in writting . However still they are forcing me to pay EMI on Rs 50 lakhs, which is difficult for me.

                                        Services to home loan customer is very poor. They have only one branch in Fort and they ask to submit the document their, which make highly uncomfortable. It delay in processing of papers and cost customers in delay payment charges and interest.

                                        AXIS bank agent M/s Vividh Finance Vashi, promised excellent services in beginning, while applying for loan. Now, even for small formalities, we have to go to AXS Bank Fort office, where customers have to wait for hours.

                                        Your urgent action will help us from such harrasement.


                                        Regards,

                                        Umesh Pandey
                                        Nerul, Navi Mumbai
                                        Email: [protected]@gmail.com
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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