Axis Bank Complaints & Reviews

My axis bank debit card expired on the 31st of July. Today it is the 23rd of August and I a yet to receive the new debit card. I have called the customer care 5 times by now. My last 2 complaint numbers are: 5417261 and 5402672. Apparently they are high priority compaints and have mentioned a call back from the branch. I am yet to receivve any call back from any branch what so ever. every time, every customer care agent says the same thing ' you will receive a call back from the banch, you will receive your card in 4 days, i understand your problem'. However, the problem remains unresolved and I am the sufferer since it is my only account where I receive my salary. I am having to borrow money from others and spend since I cannot withdraw it. My cheque book hasalso finished and I had sent a request for new cheque book from internet banking, but never received the cheque book as well.

This is simply propesterous and I will probably have only one solution , that is to close the account, in case I do not receive any sort of call from them immediately. I cannot think of any other way. May be I should cal the newspapers and tell them, since they are always eager to help citizens.

My name is Madhushree Basu Roy.

We have a Current account at Axis Bank, Lok Vihar and I was astonished to see some unauthorized withdrawl of Rs 2,499/- from my account on 2nd March, 2011. When I checked, I found out that this was against a chq of Rs 999/- issued to Yes Bank for installation of a new credit card machine at our premises.
When I called the person who had collected cheque from us, the phone no. was found to be De-activated. I immediately brought this to the notice of my bank branch authorities. One of their personnel, Mr Ritesh confirmed this to me by evening that the chq issued by me was encashed at Axis Bank, lajpat nagar on 1st day itself and the scanned copy showed that 'a chemical' had been used to erase the beneficiary name and the amount too. They claimed that they had put the bank account of fraud under lien and assued me that my money would be returned to me within a week. They also advised me to close my current account and open a new onw which I did.
But these were just 'delaying tactics' from bank. I don't know what they are doing if they can't check for such major changes on cheque. They are only postponing things and I want return of my money as well action against fraudster.

I have been asking Axis Bank people to change update my mobile number for NETSECURE. It has been 30 days,... talking to their customer care ... changing it on ATM... even went to bank to submit paper form with updated mobile number ! But still they have not been able to change it ! This is ridiculous !
THEY really SUCK

Dear Sir

I have a Savings A/c ([protected]) in Axis Bank, Saket Branch.
I gave 3nos of Account payee Cheques (no. 157541, 157542, 157543) to a person called Mr. Arif for LOAN Purpose. Later on when i tried to withdraw money from the Account i found there was Withdrawal of Rs. 5000/- by Cheque No. 157542 on 07/04/2011 from Axis Bank in Yamuna Vihar branch.

I want to know that the cheques given by me were a/c payee cheques then how can anybody withdraw money by writing SELF on the cheque.

kendly help recovering my Money.

Dear Customers,

I am banking with Axis Bank Ltd From past 14months,with 2 Lakhs average quarterly balance.
Whenever i tried to login to my account ,i used to get an error message." LOGIN ERROR,TRY AFTER SOME TIME".After repeated mails and calls regarding the same,i got no positive reply.

Finally i opened my fresh a/c with HDFC bank ( Kengeri satellite town branch) and am very happy to do my transactions with the new bank.

So i kindly request new customers,not to go with Axis Bank and not to get fooled with the false promise what they give.
Thanks

Rajith
[protected]

Hi,
I have an account of Axis bank. and account number A/C : [protected].

Please check and revert for the charges debited on 19/05/2011 for the below mentioned

[protected] DrCard Upfront Ann Chg [protected] - 166.00
[protected] DrCard Upfront Ann Chg [protected] - 276.00
[protected] DrCard Upfront Ann Chg [protected] - 276.00
[protected] Service Tax @10.30% on Charge - 30.68
[protected] Consolidated Charges for A/c - 297.83

One singlebank have credited nearly 1000/- above .

Please help on this and please revert to my mail ID: [protected]@gmail.com if any clarification.

Regards,

Kishore

This is in relation to one of the Axis Bank Power Home Loans that I have applied for a Site that I have picked up from the Builders (Galaxy Projects - Rajalakshmi Builders), Bangalore, Karnataka
Axis Bank is affiliated to provide loans for this property, all seemed well until the process of the loan (with as usual issues with documents requirement that the bank comes up every day) was carried out by the Bank. But once the loan was sanctioned and the processing fee debited out of my account (Cheque provided at the initial logging of the loan documents), the bank now is wanting 5 blank cheques to disburse the DD amount to the builders, Galaxy - Rajalakshmi builders are supporting the bank as well. The interesting part is not the Bank asking for blank cheques for security but they are denying to provide any written request to obtain so as well as not agreeing to provide an acknowledgment for the blank cheques. Something is really fishy here as usually the banks across promote not to provide any blank cheques to anyone in any form whatsoever. If I inisist to get a written request or acknowledgement the bank is threating that the loan will be rejected. Please help here as this is a malpractice as well as illegal requirement that the bank is trying to posses.

Regards

I have taken Home loan from AXIS BANK LTD on Dtd[protected] for 25 years.

I have received Loan statement from the bank showing the Installments period[protected] to[protected]. That means the loan installment has been increased to 52 years. I do not understand how the installment has been increased for 52 year. I have called many places but no one is answering.

My Loan A/c no. is PHR[protected]

Please help me to get the answer from the bank.


Thanks & Regards,
Bhavsar Haresh

Axis Bank
Card blocked
Sir/Madam
My Axis debit card was blocked on 20/7/2011 as per my complaint of it been lost. I have found the card back.Therefore kindly activate my card again. thanking you.
Name- Ruvi Chishi
Ac no- [protected]
customer ID no[protected]
Card no- [protected].

I had made an online transfer for a sum of Rs. 2,20,000/- from my account maintained with SBI to the account maintained in AXIS Bank T.Nagar branch on 02/08/2011. While making the online transfer I had mentioned payee’s name incorrectly . The amount has not yet been transferred to the account or been reverted back to my account due to name mismatch. No action has been taken by SBI or AXIS so far. When questioned no proper answer is given. I had emailed almost everyone in axis bank. It is very frustrating when online payment goes missing.

Regards,
TDS Bhaskar.

Dear Sir,

I create salary account in Axis Bank in branch U183.
I received ATM pin and i Connect passwords.
But I did not received welcome kit and ATM card.
What should I do?

Thanks,
Manoj Bhopi
[protected]@gmail.com

Dear Sir/madam,
This is to bring to your kind notice that i had already filed a complaint regarding my blocked internet banking user id and requested to get it enabled. After speaking to the concerned person i was ensured that the id would get enabled within 2 days. but till the date it has not been activated and the internet banking officers are showing a careless and irresponsible attitude towards my complaint. My complaint reference no. is 5312130. i am feeling that this banking company is just unaccountable and careless and turn a deaf ear towards their customer complains once they associate with them.

So i request you to kindly do the needful.

Thank you

Hello,

i HAVE ACCOUNT IN AXIS BANK [protected] ON THE BASIS OF FD I HAD APPLIED FOR A CREDIT CARD ALMOST 2 WEEKS AGO AND THE PERSON CONCERNED WITH CREDIT CARD ONLY MET AND TALKED ME ONCE AFTER THAT HE NEVER PICKED MY CALL AND NOW I GOT MESSAGE THAT APPLICATION DECLINED FOR CREDIT CARD BUT THE PERSON IS STILL NOT HELPING IN THE BRANCH THE PEOPLE SAY THAT THEY ARE THE ONLY PERSON WHO CAN HELP NOW WHAT SHOULD I DO? I DID THIS FD FOR CREDIT CARD AND AFTER ASKING EVERY CRITERIA FOR THE CC I DID IT

i have already intimate your branch but from your company i have not received any type feedback.
my share certificate has lost by me and i would like to reissue that certificate folio no. - uti023801.
Bhagat ram f- 8 jamna aptt. sector - 9 rohini 110085, phone no. - [protected], e mail id - [protected]@yahoo.in.
please send me what documents required as early as possible .
i am very disappoint from your company service i[censored] will not resolve my problem than i will take
a strick step against your company

Hi,

I am holding an AXIS Bank Credit Card [VISA] (Card No: [protected]) which got expired last year.

I was working outside India in last 2 years and not using this card. Also, I was not receiving any statements by mail so couldn't see this statement in time.

But my surprise, when I came back, saw the statement which indicated that I have made a transaction on 5th July, 2010 with transaction base currency as GBP and transaction amount as GBP 23.46.

In addition to the above transaction amount, lot of charges have been applied as the above said amount is not paid back and the total outstanding amount came to INR 6172.51 today.

Transaction dispute details:

Transaction Date: 5th july 2010
Transaction Amount: GBP 23.46 pounds (INR 1731.30)
Transaction Location: Dominos Pizza, Rotherham (UK)

I was never been to the location mentioned above.

I raised this issue with Axis Bank and got the response as below:

"We wish to inform you that, as per visa regulations disputed transaction is beyond timeframe to initiate any dispute with acquiring bank. Hence, we regret our inability to process your request for the said disputed transaction."

Please let me know the way to resolve this issue.

Thanks,
Bhaskar

Hello,
I Am axis bank credit card user my cradit card number is [protected] 2 months ago my payment was due 19540/- Rs which i have cleared after that i have applied loan from BAJAJ finance on 8th june After taking documents they told me loan can not b approved due to you name is in CIBIL Reason Overdue Payment For credit Card i have called axis coustomer care they told me that its bank plicy i said ok then it must remove from cibil as now there is no overdue on my card i have asked for cibil statement they said they will send on email till yet i didnt get any email regarding statement now i ahve applied again for loan from bajaj still same they told me that name is in CIBIL due to Credit Card Overdue on saturday i called costomer care they told me system's are down we will arrange call back i didnt get any call back yet though i have called again now again they are giving explanation no answer from them why my name is in CIBIL they told me to keep on hold We will Transfer Call To Our Superviser But After Few MIn ON Hold Call Disconected From Their Side Now Tell Me Who Is Responsible For MY Loss In Buissness CIBIL OR AXIS BANK 2 Billing Cycles Gone But They Didnt Remove My Name From CIBIL Yet? And NO Answer From Them Tell Me What Should I Do Now Should I Move For Legal Process ? Or They Remove My Name From CIBIL
S.Azeem Abbas Rizvi
Ph-[protected]

Dear sir,


I Bhagat ram s/o Kundan Lal r/o - flat no. - 8 famna aptt. sector - 9 Rohini Delhi - 110085 have lost my share certificate of axis bank folio no. UTI - 023801 . I have already intimate already 2 times before sending of this mail. i have two problems


1. loss of share certificate
2. loss of dividend year[protected]


But from your reply you have mentioned only about loss of dividend year[protected] .
so please i humble request to you please send me the necessary documents required to reissue the share certificate. u can mail the papers required tomy mail id

[protected]@yahoo.in

Dear Sir/Madam,

In month of June ,I have submitted my Axis Bank credit card (Card No-[protected]) payment on 10th of June in morning & same should be credited in card account on or before 14th June,but cheque was not credited in my card account .I have logged complin with bank on 16th June that payment not credited .After my complain payment was credited on 20th June.There was 10 day delay from bank end.Due to this delay, bank is charging late fees.To reverse the late fees I have logged the complain with bank & bank has rejected my request.Again I have logged the request with Bank to cancel my credit card but bank has rejected that request again.Agin bank is charging late fees in month of July.
Please help to get revrse approx 650/- rs late fees on credit card or cancellation of credit card.


Regards,
Pawan Kumar
[protected]

I have been requesting the credit card division for a settlement of account for the last one year but have been rebuked and abused instead by the banking staff. In addition to these I have been made false claims by certain so-called banking staffs with false assurances to settle my account but of no help. Since I have pressed for settlement I have been receiving irregular bill statement.
I wish to be relieved of these trauma as it is telling upon my mental and physical health.

Sir,

I have home loan A/c No.[protected] from Axis Bank.

Axis bank has not communicated me any change in my EMI

and accepting my old EMI which is covering only their interest

and my principal amount is not going to deduct.

When i called to them at Bhandarkar Road Pune branch and ask

that why u have not inform me the change in EMI ? So their executive

says its ur duty to come here and ask about EMI. Is it the procedure?

I have got loss of interest and mental harasment due to all of this.

Actuallly they have to inform the change in EMI.

I'm also sending them notice through my advocate.

You are requested to ask them about this.

Regards,

Nilesh Kabra
Pune
[protected]