Axis Bank — About the customer care service

Deasr sir,
im custemer of axis bank last week i lost my atm cart , how can i get dublicate card.

by hussain
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Deasr sir,
im custemer of axis bank credit card holder Card number [protected] U.Bhaskara rao. My residense is shifted to 2/F2 Priyanka homes, Plot no 26 Sri Amman nagar,Madanandapuram, Porur,Chennai - 600 116.Kindly change above adress my corresponding in your records,and also change my boile no is [protected] instedof [protected].

Thanking you,

Yours faithfully,
U.Bhaskara rao
Dear Sir,

Please be informed that I am an account holder of your bank (Asansol,Apcar Garden Branch), but unfortunately, I am not receiving my account statement since last 6 months.There for I am requesting you please send my account statement,so that I can know present status of my account.

The detail is given below.

Name of Account holder : -Argha Chakraborty & Ruma Chakraborty
Account Number :- [protected]



Further, I am usisng S.B.Gorai Rd.ATM on 27/12/07 at 7:45 PM for my current balance but havish a power cut I have to left my card in the machin,on 28th I went to Apcar Gerden branch for get my my card at 12:30pm noon.They reply me that this card has not rechied in brance.

Please look into the mater and help me to being with you for long time.
Thanking You
With Regards
Argha Chakraborty
Con. [protected]
I have credited thru Netbanking which my closed bank account.let me know how can i credit back to same which debited.

thanks,
subramanian

AXIS BANK LTD. — CARD NOT RECV.

CARD & SERVICE NOT RECV.
Card & service not recd!
I am sumit kumar singh, applied for Axis Bank silver plus Credit Card one month back. I received my application reference number on 16 jan ,2008. Verification is also over. because i am all ready axis bank saving account holder.The executive told me, that I will receive my credit card withinn 10 days, but still I had not received it. The details are as under,

NAME: SUMIT KUMAR SINGH
APPLICATION REFERENCE NUMBER: 1075890
MOBILE NO.:[protected]

Thanks & Regards,
SUMIT KUMAR SINGH
dear sir/madam,
i am sai rajesh,working in wipro as fm engineer.now i am staying in hyderabad in rtc cross roads.two axis bank atm's near my place are out of service from the past four weaks.one in ashok nagar and second in gandhi nagar.i complained about it in ashok nagar branch,taranaka branch and kphp branch.when i complaint to them they simply say that "we are not responsible for atms issues".yesterday i went to vidya nagar atm center,but it is also out of service.where should i complain about atms.please reply to my message.
Dear sir,
I had ordered for a credit card some time back but it has been a long time that i am not getting any reply. Kindly see to this.

Axis Bank Ltd — Cutomer Support system does not works at all.

my savings a/c no. is "[protected]",
today (11th Apr '08) i called 3-4 times (in every 2 hrs intervals) in cutomer care just to send me the Bank Statement form "Sep '07 to Nov '07" every time they noted my email add. and said "we are sending, u'll receive statement in 10 -20 menutes"

bt till now i have not received any statement from Axis Bank' cutomer support system.

why they are sitting there???
at last i called them around 7:15 pm just to complaint about them on their cutomer support system but the response was
"this service is available during the official working hrs only"

once i'll get the statement i'll withdraw every thing from this bank, & will close this account frm Axis Bank.
i would love to join ICICI Bank Ltd.
"does'nt matters how much they charge but they serves better to their cutomer"
i think Axis not employed enough ppl for customer care. i was trying all numbers of axis bank regarding my credit card issue. no one answers the call till now it goes on saying be on line sumtime s it stops saying chose your lang. realy very pooor servise. if it continous...not only this i bank dnt have authoruity to accept couries regarding balance transfer... not even register post ... they need a post with out any proof with us so that they can easly say we have not received ur mail. realy i had a very bad experience with this bank very bad.
I m rakesh tripathi employee o[censored]nited Phosphorus Limited and my salary saving acount is also in axiss bank . i want to use e'banking facility . I lost e'banking id and password .
Please provide the e'banking id and password .
Regards

Rakesh Tripathi
Dear Sir.

I have taken loan from your bank. My loan account No is [protected]. Now I Shifted my home from West Mambalam ( Old No 90, KR Kovil Street, West mambalam, Chennai 33 ) to Ramapuram ( No 141 EVP Santhosh Nagar, Aruna Creation ( Near ), Ramapuram, Chennai – 600089 ). Pl send me the further correspondence to my above mentioned New address (Ramapuram) from now onwards. My mobile no also changed ( Old No: [protected], New No: [protected] ).i have piad EMI more than 1 year, still now i am not getting 1% reimburement amount. Please confirm.
dear sir,
i have lost my passwords of net banking.i don't know what should i have to do. please help me to sort out this issue.
thanking you
yours faithfully,
M.satish kumar
I m c.s.kannan employee of SunArk Aluminium Industries (p) Limited and my salary saving acount is also in axiss bank . i want to use e'banking facility . Iam applying for e'banking id and password now only.
Please provide the e'banking id and password .
Regards

c.s.kannan
My Name is Desraj and My A.T.M No. is [protected]. and my last account no. is (679206) I not receved Secourty code. Plz. give me Secourty Code on my home address. Thanks
Sir,

I have a Axis Bank savings account in Behala Chowrasta Branch, having account number [protected]. Now I want to take a net banking facilities in my account . So, Please issue me a net banking ID and Passward through online in this regarding..

Thanking You.
i have lose my net banking code, so please help me, i have not enogh time to go in the bank give letter or fill up the form so please help me as soon as possible, waiting for ur reply
dear sir,
i forget my atm password, how to get new password?
dear sir,

During online payment by mistake, i have entered my password incorrectly and as the result the card blocked
Sir,

I have a Open Axis Bank sallary account in Maninagar Ahmedabad Branch, I have recv Well come kit dated 15/4/2010 but i have not recv dabit card & i connect pass word having account number [protected]. Now I want to take a net banking facilities in my account . So, Please issue me a Debit card &net banking ID and Passward as soon as possible.

Thanking You.

Badriprasad G Vaishnav
[protected].

Regarding one time passowrd(OTP)

Very pathetic service it takes 15 to 20minutes to receive an OTP..After resending the otp as well. very annoying most of the times it happens during an emergency


kindly do the need full

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    Customer satisfaction rating
    43%
    Complaints
    9604
    Pending
    444
    Resolved
    3923
    phone
    +91 22 2764 8000
    location
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    Axis Bank - About the customer care service