Axis Bank / Credit Card — not received

i am not received my credit card from last one month. every time i call to customer care of axis bank they told me that my address is wrongly entered,thats YOUR'S fault, not mine. yesterday when i called to axis bank, they told me that it will takes 10 more days to update your address.

Would appreciate if following matter is solved as earlier as possible.
My reference no is 482850
address:-280-A POCKET J&K DILSHAD GARDEN DELHI-95, NEAR-J&K GOVERNMENT SCHOOL
mOBILE NO-[protected]