[Resolved] Axis Bank Credit Card — Did not receive the card but received the PIN no.
My name is T.Hari Prasad. I have applied for an AXIS Bank Credit card a few weeks back.I did receive timely SMS messages giving the application number, that the card had been approved and will be delivered to me in a few days time, etc. And one day I received a SMS saying that the card had been returned back giving no reasons why. My application no. is 1106624. Today I received the PIN no.through post. I don't know what is the use of the PIN when the card itself is not delivered to me. I'm afraid of false outstanding getting accumulated against the card. I tried calling the Customer Care but the line never gets connected.
Can anyone help me through it?
Complaint marked as Resolved May 2, 2019
Verified SupportAxis Bank Customer Care's response, Apr 01, 2019
Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
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