Axis Bank Complaints & Reviews

Dear Sir
I have taken Visa credit card from Axis Bank against FD of 1.00,000 Rs. I lost the card in November 2010 during my stay in China. I lodged a complaint by email but customer service replied that email was not registered with them.
I returned to India in January 2011 and went to Indira Nagar Branch and asked for cancellation of lost card and replacement but branch officials were very unhelpful and gave me toll free number of Customer care. I contacted them 0n 20th February and gave all details. They told me new card will be sent in 10 working days in all circumstances. However I did not receive the card but SMS was sent to me that I should collect my card from branch. When I contacted Customer care they told me that it was wrong SMS and card was not ready due to technical problems. I requested them to send my card to China as I was travelling to China on 12 Maarch but they refused to do so as it was against their policy. Later they emailed me on 18 March that in view of special relationship with bank they can do it if I send my address in China. Since then I have done it many times but card has not reached me. It has caused me financial hardships and humiliation.

I have tried to resolve this through Nodal Officer of Axis bank. I have not seen any action as my complaint is redirected to same customer care.

Please assist me.
Thanks
Dr Aditya K Khare

axis bank chembur sandu garden has been showing coustomers cctv tapes without lodging a police complaint

Sir,
I have transfer money by following details, but unfortunately it is not credited to beneficiary account nor returned back to my acount , pl help in the matter.
Transaction View
Transaction Ref.AXISI[protected]
Amount 5600
Value Date06/04/2011
Batch Time 900
Sender IFSC
UTIB0000248
Remitter Account Type10
Remitter Account No[protected]
Remitter Account NameJIGNESH VISHNUPRASAD PARIKH
Beneficiary BranchPUNB0020500
Beneficiary Account Type-
Beneficiary BranchPUNB0020500
Beneficiary Account No[protected]
Beneficiary Account NameRAJINDER PARSHAD
Tran StatusRescheduled AT RBI
Originator RemittanceJIGNESH VISHNUPRASAD PARIKH
Sender to Receiver InformationRescheduled to 1000 of[protected]
thanks
dr j v parikh

I, Ashraf Aymader, resident of Bagur, Subsit, P.S. Bagnan, District : Howrah is a customer of Axis Bank, Bagnan Branch, being A/C. No. [protected], on 31.01.2011 I used the ATM of SBI Branch at Bagnan for withdrawal of Rs. 3,000/-, but a slip was came through that ATM Machine written as "Sorry unable to process", at that time I further checked my balance, and balance shows that I was withdraw Rs. 3,000/- through ATM, which was not came out through that ATM. Then and there I was complained the said incident to Axis Bank as well as SBI Branch Bagnan, Howrah. Axis Bank assured me that the said money will be refund to my account within a few date. But hopelessly this is to inform that till to-day my said money amounting to Rs. 3,000/- not yet come back or otherwise informed me.

In the above I am totally confused, please take steps in this regard.
Ashraf Aymader
(0) [protected]

I received my AXIS bank Meal Card when i opened the covering/ welcome letter it was folded and pasted on corner, when i opened the letter the user ID was written on beow right corner where it was pasted and at the time of opening the user id got damaged and i was not able to read it. I wrote a letetr to the bank officials on 02nd April 2011 and i received a unique ref no. The confirmation email said that they will get in touch with me within 48 hrs. Till 7th April there was no reply or no one got in touch. Then i wrote the below reply still there is no response from them.

Below email written on 7th April 2011:

Kindly refer my Unique ref no 2023997. It is more that 120 hrs and i havent received any reply from you. Below it is written you will get in touch within 48 hrs.
If you have a online system for checking of the grievence do send me a link where i can checkthe status of my ref no.
Expecting some better reply this time.
Regards
Muhamamd Yasin Khan

[protected]

i have given cash of 80000/- rs to bank cashier of axis bank at kalyan when he counted the cash and immediately he says it not 80000/- its only 75000/- when i was depositing the cash the counter is so high that i cant see the cashier what he is doing and he has taken the chance his name is yogesh ambaselkar and the branch menager name is sameer parab when i have ask for the cc camera footage the camera is set up in the way like that only the customer can view in the camera what the cashier is doing the camera cant take the footage and for this the cashier has taken the chance

the cashier name is yogesh ambaselkar
the branch manager name is sameer parab

I have entered my transaction password wrongly so it got disabled. Please help me how to enable it. My a/c no. [protected] & customer id[protected]. My mobile no. [protected]

I Debasree Maity an savings account holder of Axis bank. My account No. is [protected]& My debit card no is [protected]
On 05.04.2011 at 13.47 pm my husband UTTAM KUMAR PAUL went to Garkamalpur ATM for deposit Money in my A/C. but ATM machine replied " Unble to Deposit " Next he came back with this receipt , Next day(06.04.2011) at 19.08pm he went to Tamluk Branch ATM for deposit money .Then he watch that Rs 2000.00 (Two thousand Only )fake debited from my account .
Thus I submit a written complain on TAMLUK AXIS BANK Branch on 07.04.2011

N.B When transaction was processed ATM Security was present in side the ATM Room.

In bank record withdrawl shown on that day (05.04.2011) wthh in Two miniute (13.49pm)
Please advice me .

DEAR SIRS,

I, SABAREESH.T,

CUSTOMER ID[protected] ACOUNT NO. [protected], AT YOUR DAHISAR(WEST), MUMBAI 400068, BRANCH, '

I FORGOT MY ATM DEBIT CARD PIN NUMBER FOR TRANSACTION.

I TRIED WITH VARIOUS COMBINATIONS BUT I THINK IT MAY HAVE GONE LOCKED.

THEREFORE, MAY I REQUEST YOU TO KINDLY HELP ME IN THIS REGARD AT YOUR EARLIEST AT MY
E-MAIL id. BELOW-----
sabari.[protected]@gmail.com

Hi
My name is Deepak Gandhi ([protected]) had a salary a/c opened by COUNTRY CLUB, NOIDA. for my monthly salary however salary to the a/c (Cust. ID[protected] was never credited because i had to resign from the company so i did not receive the WELCOME KIT. After that month i started receiving the monthly statement on my email address i was shocked to see that because i was not working with the comp. then how come these statements are coming with some transactions of Rs.300 something that means some body was using my a/c without my knowledge, isn't?
I rushed to the branch sec.16, Noida, informed about the same to the concerned person and suggested to close the a/c so i did the same, within a month i received a letter from the bank stating that my a/c has been closed now on my request.

I was feeling relax and did not bother about anything, later a month started again the zero balance statement to my email address, i thought what a system they have! I called up toll free# and confirmed about the status they said it is CLOSE. After that i did not check that email address because i was assured by the tele rep. that my a/c is close.

Today (4/7/2011) i visited the noida branch to close my 2nd a/c ([protected]) was opened by R-SYSTEMS NOIDA where i joined after country club so i requested to do the needful and also to check the previous a/c with country club, they said it is still active and was never closed with a negative balance of 4000/- something.

You people are crook (axis bank) very bad response!!!! or Management!!!!

Close it now! or else i'll have to take a legal action because i still have that request# was given over the phone as you people record every call for quality purposes!!!!! I do have every proof of the same!

Hello,

I have had personal loan with Axis bank long time ago, in fact i was uable to pay the same for six months, hence i had ended up doing a settlement for the same, in Jan 2011, I was promised to be given the NOC in Jan, however they provided a settlement letter stating that the loan is settled.After this settlement the bank has debited two EMIs and I informed the same to the respective back authoritise on 2nd Feb 2011.I have follow up with these guys many times and even after 2 months I didn't get a positive approach from the bank as well.What do I need to do for the same please help.

Thanks,
Mohammed Jawhar
Loan No : PP[protected]

Dear All,

I am sudish menon and i have applied for financing for DDA allotment for year 2011 through AXIS bank (Noida) Sec 18 Branch. But when i check in the site DDA.ORG.IN the status of my application, i came to know that still my form was yet to be sent to the DDA office for the Lottery procedure. And calling Axis bank customer care is a headache as no one picks up the phone and half of the time all the 4 toll free lines comes busy.

Axis Bank Customer Care Toll Free Numbers:

[protected]
[protected]
[protected]
[protected]


My DDA application number: 0605719

Dated: 20/12/2010

Cheque No.: 362242 for dated: 24/4/2011

Reciept No.: 40145

Amount of Rs/-: 5000/-

My Axis Account no.: [protected]



Please look into this matter asap as the date of Lottery for DDA is coming nearer.



Sudish Menon
[protected]@gmail.com

Dear Sir,

1. There is a wrong entry which is carried out in my S/B acct no.XXXXXXXX8542 of SBI from an Axis Bank ATM with details as under:-

ATM - Axis Bank Ltd. ( ATM ID no- SPCN2304)
Gandhi Nagar
Bandra East
MUMBAI-400051
Time - Between 1730hrs -1735 hrs
Txn No(Record No) - 1251
Complaint- At approx[protected] hrs I with my son tried to withdraw Rs 10,000/- from Axis Bank ATM at the above address the transaction did not take place for a long time (3-4 minute). After a little while the ATM came with a message as "Transaction TIME OUT". No printout or the amount( Rs 10,000/-) I punched came out of ATM. Since nothing was taking place for almost 3-4 minutes, I cleared the entire screen by pressing Cancel & Clear button. I went to a near by SBI ATM and withdrew Rs 10,000/- After about 5 minutes I got two messages on my mobile phone of Rs 10,000/- & Rs 10,000/- being withdrawn from my S/B acct. The Axis Bank ATM entry is incorrect & I never got any amount or any printout for this transaction.

You are requested to take up a case with Axis Bank for corrective action & credit my Rs 10,000/- back to my SBI S/B acct. ATM Video footage can also be checked for the above facts.

2. May I request you to take up the case with Axis Bank on time for investigating this matter earliest. It is for your information that there was another customer with Axis Card Debit card ( txn Entry No-1255) & he did not have any problem while operating but, my SBI Debit card was not processed once again at for entry No 1256 from the same ATM with message as TXN declined code-072. It may also be endorsed as complaint against the RBI guidelines for not honoring other banks ATM.

Best Regards,

Lt Col Avinash Rayarikar
Conact No- +91-[protected]

Name - Jaganmoy Roy
Referance - Axis Bank " USD TRAVEL CARD" Card No. 421327xxxxxx2090
The above card was issued to me by Thomas Cook Chennai on 31/03/11 - Last evening on 02/04/11, I received a message on my mobile that The money is transferred to my account, and I may check the money on line - to verify - I did go to the bank this morning to verify - but my account was showing Nil. As I am staying in Companey's guest house and the internet facility is out of order since last evening - So this morning I called up[protected]as indicated in the card) And spoke to Avinash - he tried to transfer my line - but in vein I held on for 20 Minutes - but no one came on the line and I had to pay heavily for the stupid music which was being played.
I am travelling abroad this evening and I am not yet sure if my money is transferred - This is Third rate service.
Regards,
Jaganmoy Roy - [protected]

Respected sir,
My self Mr. Anjan Kumar Mallick using the Axis bank credit card from 2007 to till date. but unfortunately the axis bank deactivated my credit from 2009 to till date, I have correspondence with axis bank call centre on several times but no results happen, One thing I specified here that with out using the credit card the axis bank imposing srvice charges other charges from time to time . it is very serious offence against the users.Please take necessary steps in this regard
with thanks
Anjan Kumar Mallick
Credit card number-[protected]
Mobile number: [protected]

Sir,
I have taken a home loan from Axis Bank Ltd. (Daryaganj Branch). For the repayment of Earnest Monthly installments of Home loan I had given a duly filled up ECS authorization form to Axis Bank Ltd. at the time of signing the loan papers & authorized them to send this form to my SBI Branch, New Seemapuri, Delhi -95 for necessary process (for deduction of EMI from my SBI account). The Due date for ECS deduction from my SBI account was given as 10th of Every Month.

But only in the very first month (i.e. January 2011) on 20th of January I had been informed by the collection agency of Axis Bank that my ECS has been bounced and I have to submit the EMI amount with a penalty of Rs. 552/-. Accordingly I submitted the total amount. But on verification from my branch I came to know that Axis Bank did not send any ECS papers to my SBI Branch. Further, to my surprise, while checking my netbanking entries I came to know that no ECS was presented from Axis Bank Ltd. and No Bouncing had happened to my SBI account as it had enough money to settle the EMI payment.

On verification from Axis Bank branch I have been told again and again that Axis bank had sent ECS papers to my SBI bank but my Bank did not authorise my ECS mandate. Further, in the second month again I have been informed by Axis Bank that my ECS has been bounced & I have to pay Rs. 552/- as penalty plus Rs. 124/- as overdue charges with my EMI amount. I had accordingly submitted the amount.

Again on verification from Axis Bank I have been told the same thing that my ECS mandate has not been authorized by my SBI bank. Then, for my convenience I have taken the utility code from Axis Bank branch personally and submitted it to my SBI Branch. I am afraid that it will happen again. I have received an written answer from my SBI branch on the query that no ECS papers have been received from Axis Bank. (Copy enclosed.

Sir, I want justice in this matter. I want that my penalty money Rs. 552/- which i have paid two times without any fault may kindly be returned to me. and Axis Bank Daryaganj Branch may kindly be instructed to send the ECS papers to my SBI branch for necessary & regular EMI deduction through ECS.

Thanking you.

Pravesh Kumar
Judges Inquiry Committee
Rajya Sabha Secretariat.
Parliament of India
New Delhi - 110001
Ph: [protected]

Dear Sir / Madam

I transferred my home loan from ICICI paying them foreclosure charges, since the offer availed by axis was good. As they said their will be no part payment charges if I avail a loan from Aixs Bank, since they are running a special offer which is Power Home Loan.

It is also mentioned in the sanction letter that there is no part payment charges from my loan

Now when i paid them a part payment amount, they have deducted 1% as part payment fee and i am behind the bank officails but they are not bothered to attend by complaint / problem and they are just ingnoring

Please guide me in this situation

Regards
Sahayaraj

Dear Sir/Madam,

Please following letters are issued to Axis Bank Crdit card departments :-

Letter - 1

Sub: Non-Receipt of Fund Transfer demand drafts from Axis Bank issue dated 11th Nov, 2010 & Re-issue new demand drafts

This is to inform you that I, Soumen Bal have a corporate credit card No. [protected] from Axis bank last year 2009. As per telephonic conversation, Bank had issue two Fund transfer Demand Drafts for Rs. 20,000 (twenty thousand) and Rs. 14,000 (fourteen thousand) in favour of my HDFC credit and SBI credit card and despatched on 11th Nov. 2010 by Blue dart Courier of Air bill No. [protected] & [protected] to the following address :-

Soumen Bal

Veda Design & Tech Consultancy Pvt. Ltd

B902 Sager Tech Plaza Sakinaka

A k Road Andhra (E) opposite Sudharshan hotel

Mumbai-400072.

I am still working the same office but office had shifted last 13 months from Sakinaka to Marolnaka.

As complain No. 4524236 dated on 23th Nov, Axis bank Customer services reply to me that, some person named Santosh had to receive my Demand Drafts from Courier dated on 13 Nov. 12.35pm.

It is also to confirm from Blue Dart courier company that some person named Santosh had to receive my drafts without any identification and Santosh is not employee of above mention company.

So, I requested to you that you will Cancel of despatched two demand drafts.
[protected][protected][protected][protected][protected][protected][protected][pr...⇄
Letter -2

Please find attached for the indemnity form with the franking of Rs. 100 stamp for cancellation of the Balance transfer DD.
& SBI Credit Card Bank Statement for month of Nov and Dec 2010.

I requested to you to take necessary official action from your end.
________________________________________________________________________________...⇄

Letter-3


This is to inform you that bank had to received my indemnity letters regarding bank transfers and have to reverted all services charges regarding Bank transfers see trailing mail.

But Bank have not reverted late Payment fees which changes linked in that Bank Transfers.

So, I will request to you that to remove the late payments fees regarding Bank transfers and issue final outstanding bill for my final payments.

For your Kind information, axis bank credit card department had to lien my salary account last 23rd, March 2011. I have to ready to pay final outstanding bill without late payment chares to issue from credit card departments and remove lien of my salary account ASAP.

Hi,
i am trishna vijay singh.i am a axis bank 0 balance card holder my a/c no is [protected],the amount 750 is been deducted from my 0 balance salary a/c twice a year since last year..im really very afraid because when i spoke to representative through the call they behaved very rudely and instead of telling me anything she said just close your a/c i[censored] are having such problems,sorry i cant help you.i am very disappointed from the rude behaviour.therefore inform me why this kind of deduction has been done everytime.
trishna vijay singh
i.d[protected]

Dear,sir/madam
I have to say that i am the user of axis bank service.my online banking debit card is blocked.In axis bank. i have saving account in the name of Preeti Sachdev, my debit card no is [protected].And i complian so many time but no action should be taken form the bank.I am so irritated about this.please take any action sir.my contacting no is [protected]
thanking you.