[Resolved]  B. E. S. T. Undertaking — Frequency of Bus Route 489

BEST Bus route 489 starts at DAHISAR BRIDGE, DAHISAR and ends at SHIVAJI NAGAR DEPOT NEAR DEONAR. considering the length of this route, the FREQUENCY of this bus is truly pathetic, the 489 buses are spaced at 20 minutes (sometimes 30 minutes) and the buses get so horribly crowded (as it gets packed by the time the 4-5th stop arrives after the boarding poin) that the bus tilts sideways due to the load of the poeple hanging from the back door. Not to mention many of these people travel for free as the conductor never reaches them as they are outside hanging on to dear life!!! I have complained to the BEST UNDERTAKING on their e-mail ID and they replied (i was surprised that they did in the first place) that the depot manager says there are "SUFFICIENT" 489 buses. I suggest (rather, I challenge) the depot manager to try to get into the 489 bus at MAGATHANE bus stop during peak hours (8am-10am and 5p.m.-10p.m.) The BEST bus services seem to be deteriorating everyday and they are clearly incapable of handling the growing load of mumbaikars. BEST officials, please wake up!!! You are running the bus services of a growing metropolis!!! Please the frequency of 489 and other long route buses to maximum 5 minutes.
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Aug 14, 2020
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c-72 bus which runs between Bhayandar and Sion are horrible on sundays
I think on sundays they have bus racing and driver and conductor who first completes their cycle are awarded with huge cash price. For above reason driver halt the bus far away and start before passenger could reach to the bus door(including ladies, and senior citizen)

Service — frequency of 489

Sir,

Frequency of 489 is bus is very less and plese route buses from vikhorili depot to Hirandani area as
powali and gandhinar rout is always jam and it takes long time to reach kandivali

Anil
Bus no.489 covers a long distance, it would be advisable to start bus no.489 from dindoshi to dahisar bridge, thus enabling quick travel for those residing between goregaon east to dahisar. I also request and suggest that this bus goes via the Phadke flyover thus creating new stops at Bhagwati Hospital, ST.Francis Technical Institute, as there is not a single route from East to West that caters to students and others travelling to these destinations. The only route from east to west via Rajendra nagar flyover is 461 upto Borivli station. The Government has spent money in building new flyovers connecting East-west but of no use to the common man, if he cannot avail public transport.

BEST Bus — NON FREQUENCY OF BUS-603

Dear Sir,

we request you to increase the frequency of 603 between 9.00 to 11.00 as we find it very difficult to reach our institution in time. only one or two bus is available and no other vehicles are available to reach Amrutnagar from Kanjur-East.

Please co-operate.

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