[Resolved]  B. E. S. T. Undertaking — MIS-BEHAVIOUR OF BUS CONDUCTOR & USING OBSCENE WORDS WITH PASSENGER ALONGWITH RUDE ATTITUDE

Hi,

I Mr. YOGINDER SINGH RAGHAV a resident of Mumbai, I had used Best Bus services so many times but nothing happen like this ever before, On 5th Sept 2009 today itself in Morning time 9.15 am i was standing at Gandhi Nagar Bus stop. A BEST Bus Route No. 460 which was coming from Mulund & going to Andheri Agarkar Via SEEPZ. It was fully packed with passengers i just tried to board & i had done it.
After boarding first thing i have done that is i just gave the fares money & buy the Ticket of Powai Hiranandani.
After some moment Conductor was shouting on one Passenger then he saw me He said me to go ahead i request him that i want to get down at Powai after 2 or 3 stops & how i will go ahead coz bus are too much crowded but he refused to my request & against he shouted on me. but I requesting him that I will be getting down after 2 or 3 stops. I was just ignoring him coz I don’t want to create an issue & also I don’t want to waste the time of other Passengers. So I continued the standing position on the backside Gate. Conductor said “Kaha kaha se chale aate hai pocket maar saale”.
I replied to his statement Boss mind your language what did you say? You are on Duty & you just note it down that you are providing a services to public only. This much happen & we reached at IIT Market stop BEST Conductor said loudly “Beware of Pick-Pocketers” which is standing Next to the Gate. His actual statement was like this ” Sambhalun chada Bus madhe Packet maar ahhe- daara warubha ahes ” & looked at to me. He said you just come up or just get lost from here then I reply ok just give my money back I will do it, Conductor replied with rudely that “ BEST bus “kya tere Baap ka hai”.

So I just want to inform you that this things if happen with a ordinary man what will he do?
What will his first step of Action?

I request to take a strict action against the Conductor Badge No.10721.
& want your help to teach such Conductors having rude behaviors.
Thanks in Advance,

Yours Truly,
Yoginder Singh Raghav.
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Aug 14, 2020
Complaint marked as Resolved 
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Yes i agree with this complaint...
Same thing was happened with me 2day morning..in Bus no 445 (Bhandup gav to agarkar chauk Andheri) Bus No ( MH01 L9737 )
The conductor was so rude and also he was not doing his duty properly...
First of all they don't stop at the bus stop if there are 2-3 buses are in line...we have to ran back and catch the bus ...otherwise we have to go from front door...we know the rule but first conductor is not folowing the rules...jari bus khali asali tari thambavayachi nahi..patkan bel marayachi mag passenger kay karanar puthechyach darane chadhanar...
ya conductore, driverch kay ho tyana tyanchya duty karayachya asatata...gadi destinationala neun sodayachi bhale passenger nasatiil tar chalatil. but we have to wait for next 1 hr..to catch other bus...
Evathi kay ghai asate...ticket kathayala puthe yayala nako...mag mhanayach puthavchya darane ka chathalat...arey pan tumach kam kay aahe...jar magun chathanara manus pan jar jaga milali mhanun ticket na kathatach puthe aala tar..
conducter ne puthe yeun baghayala nako ka ki koni ticheck kadhayach baki aahe ka karun..ka oradayach...kityek conductor itake changale asatat ki te bolatat jaun basa mi yeto seat kade ase ubhe rahun paise kathu naka pan he ajachya sarakhe conductor BEST cha nav kharab karatat...
mhanun fakt ekach requst aahe gadya stopvar ubhya karavyat.strictly...mag lok puthachya darane chadhanar nahit...aani passengers chadhun zale ki magach bel maravi...ghai karu naye...
gadya rikamya palau naye...hich vinanti, ,

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