[Resolved]  B. E. S. T. Undertaking — abused by bus driver

Address:

Mumbai City, Maharashtra

Everyday I travel by BEST bus no. 384 from Chirag Nagar to Domestic Airport.
Sometimes the bus drivers dont stop at bus stop & speed away. Today as on 30th March i was standing at the bus stop, after waiting for 45 minutes the bus arrived at 9:20 p.m. but instead of stopping at the bus stop the driver increased the speed of the bus and zoomed off without stopping at the designated bus stop inspite of me running behind desperately to catch the bus. Not letting down the matter as i was getting late for my work i took an auto rikshaw and followed the bus, managed to catch the same bus at the signal. On boarding the bus when i questioned the bus conductor why he didnt stop the bus at Chirag Nagar bus stop he said me to question the bus driver. When i did so the driver started abusing me. When i asked him to speak decently he started abusing me more and said that it is his wish whenever i'll feel i'll stop the bus at the bus stop or i'll sped away do what you want to do. Then when i asked to show his batch no. but he removed his batch & kept it in the pocket, but i managed to note down the conductors batch no.- 55495.