[Resolved]  B. E. S. T. Undertaking — Not stopping the Bus on the Stop

Address:Mumbai City, Maharashtra

Rude behaviour of the BEST conductor.
Today I boarded the BEST bus no. 341 from Marol Village to go to Sion. Despite of the bus being empty, the conductor did not stop the bus at the bus stop and I had the jump into the running bus. Though my wife could not board the bus as she could not run and jump as I did. When I asked the conductor that why he did not stop the bus there, he said in a very rude manner to go and ask the driver. Though I saw it myself that the conductor rang the bell for the bus to skip the bus stop and keep driving. When other fellow passengers supported me that the conductor was wrong, he just denied of being wrong and continued talking rudely.
The conductor's batch number was 34057. I am sure that there were other passengers as well at the bus stop waiting for the bus since long, but when the bus came it did not even bother to stop there.
This is not the first instance that something as such has happened to me.
Hope some action is taken again the conductor and an appropriate feedback is given to them to make sure other passengers are not harassed the way I was today.
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Aug 13, 2020
Complaint marked as Resolved 
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BEST — NOT STOPPING THE BUS ON THE STOP

I am ANKIT SHAH. I daily travel to vashi from kurla.
Today at around 7.40pm on St.Lawerence stop at sector 17 - Vashi, Bus no.507ltd(MH 02-L-9983) from nerul to santacruz did not stop at the stop and when i asked the driver the reason he and the conductor answered very arrogantly.
This is happening everyday over there.
Driver's batch no.- 7851
Conductor batch no.- 83974
BEST head official please kindly take some strict action against such drivers.
Today i caught Bus No.226 from Borivali to come uptill Magathane, I was suppose to get down at Magathane, but one Senior persom was standing ahead me, so was not able to get down, but the Bus driver didnt even stopped the bus on the bus stop, So i just told him that i wanna get down but that he just shouted at me "MUJHE KYA SAPNA GEERA THA KE TUJHE YAHA UTHARNA HAI", I dont understand y this B.E.S.T people have appointed the Youngsters, Who dont even have the manners how to talk nor even follows the rules. I THINK THEY SHOULD JUST "KICK OUT" THIS . They dont deserve to be in Government job.

I would like to complaint on this bloody young drivers, who dont know how to talk nor even knows the rules & regulations.

I request the B.E.S.T Authority to Kindly take action on this drivers.

I hope the B.E.S.T. will do the needful & will provide good services.

BEST Bus — location of the 373 busstop near R-Mall(mulund)

The 373 bus stop near R-Mall (mulund) is located right outside the bus depot, right next to a public toilet, it is highly embarssing to stand at the bus stop, cant the bus stop be shifted inside the bus depot?

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